If something is wrong with your iPhone can i take it up there to get a new phone if y’all can’t fix it and if i don’t have any insurance and if i didn’t buy it from u guys

Nyla Rucker | Feb 4, 2019 | Category: Electronics store in Chicago, Illinois

Apple Michigan Avenue - All questions

Address: 401 Michigan Ave, Chicago, IL 60611, USA

Sarah Sadiqaphoenix | Feb 5, 2019

Take the phone to them to check it first and they will advice you on what to do next

Leahcar Tterrab | Feb 5, 2019

Apple Store on Michigan, especially the Genius Bar is extremely helpful. They will do a full check on your phone and easily figure out what the problem is with no charge for looking at it. If your phone is less than 1 year old it's probably still under the manufacturer's warranty. So if it's a malfunction of the hardware, NOT due to water damage or something like that, then it's possible it's still covered. My question to you is WHY would you spend so much on a phone and not pay the extended warranty? Anyway, Apple is NOT into ripping people off, they provide excellent service. Go there and ask for help. If there IS any charge, it will be minimal. Good luck and ask if you can add an Apple Service Plan.

tony foster | Feb 5, 2019

I'm sure they will make it correct .

Gwen | Feb 5, 2019

They will definitely try to work with you.

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