McDonald's

Marshall

A really nice clean McDonald's. The food was as requested, the staff was very friendly and helpful, and we were very glad to be able to use the play place as many have not reopened in the past two years. We stayed thru for desert and used the app to order for deals which is helpful. Thanks, McDs!

Kevin Koehler

This McDonald's has been remodeled since the last time I was here (about five years ago). Well designed with ample room between the seating. The staff was very friendly at 07:00 in the morning 😊

Sally Carvajal

Today was unbelievable to get my food !!! Went in the drive through.. no communication or ding and paying ‘ no price given or anything just dumped my change in my hand and shut the window as expected!! But ‘ when it came to my order ‘ I pretty much feel like I had to beg for what I paid for !! I had to ask for my sausage with my pancakes I paid for ! I had to ask for the cream for my coffee cause no one asked what or if I needed anything for it !! Then after all that I get home only to find out I had no syrup or butter for my pancakes!!! What kinda service is this and it’s not a first either!! The more you pay the less they give you these days !! Going up in price but down in service!!!

Rachel Cosuco Ventura

I was on the drive-thru and when I pulled up, the lady on the window decided to give me the bag (not even reaching out) without looking at me and quickly let go of the bag. I am pregnant and I tried my hardest to reach out and bag fell right outside my door. I don’t mind at all if the bag fell or food was ruined and they just replaced it or something maybe even a tiniest bit of courtesy there but NO. The african american lady on the drive thru window said loudly “OH NO YOU DIDN’T” (2x). And I said “Excuse me?”. And she just shrugged her shoulders and said “Oh it’s probably still good, just grab it”. I proceeded to open my door and check on the floor. No food was on the floor and we just came out the hospital at that time… honestly, we are both starving and just ready to go home. I should have addressed this situation right then and there but I am very pregnant exhausted. She should be thankful because if I was not on that situation - she would have learn that moment how to respect people and their food. I used to be a staff manager in Texas Mcds and THIS STAFF BEHAVIOR IS UNACCEPTABLE. Never have a handled such a rude comment. We usually say “sorry and proceed to provide another new order”. Whether you are a fast food or not, the “QUALITY of service” should always be a priority no matter what. I am writing this review because I believe nobody deserved this kind of treatment and that staff like that should definitely be addressed by management. Me and my mother in law was speechless at how rude and nonchalant she was. I hope next time that you see yourself on such a situation - advocate for yourself IMMEDIATELY. Do not ever let anyone treat you any differently. And I hope that person gets to learn how to treat customers right.