UPS Customer Center

Category: Shipping and mailing service in Topeka, Kansas

Address: 126 NE Madison St, Topeka, KS 66607, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–1PM

Tuesday: 9AM–1PM

Wednesday: 9AM–1PM

Thursday: 9AM–1PM

Friday: 9AM–1PM

Saturday: Closed

Reviews

81sams

Aug 22, 2022

Store not opened during stated business hours.

Cesar Lopez

Aug 9, 2022

You can't drop off packages here

Gavin Hoskins

Aug 5, 2022

Just got off phone with UPS representative. Asked about weight limits for shipping clothes. Told I have to fill out form to create a shipping for clothes, then computer will provide restrictions. I asked if she could tell weight restrictions since this is all I needed to know? NOPE!!!!!!! Have to go to UPS ,com. Looks like I will be using FEDX since I can get an answer from them on such a simple question. Looks like UPS wants PM on their social platforms. Apparently they think everyone uses one of these platforms. GUESS WHAT? I don't.

Audra Howlett

Jun 11, 2022

Nice people work there.

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Questions & Answers

I have a package I need picked up... Can my roommate or my mom pick it up for me if it's under my name?

Patti Raber | Sep 11, 2018
Maggie Judkins | Sep 11, 2018

I believe so!

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Local phone number?

Mark Saunders | Sep 10, 2021
UPS Customer Center | Sep 10, 2021

Our customer centers do not have a direct phone number. If you need additional assistance, please send us details of your concern via a Private or Direct Message on one of our social channels so that we may assist. Facebook @UPS or Twitter @UPS.

I keep getting a text message that says ; Msg: 196-UPS has tried to deliver a pkg but you weren’t home or there was no safe place to leave it. h995f-ups/?=qjm. What is this all about? Legit? Tried to call and can’t talk to a live person.

Melody Rill | Sep 10, 2021
UPS Customer Center | Sep 10, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Where can I get a book binded and Whats the cost?

Jerri Hupe | Sep 10, 2021
UPS Customer Center | Sep 10, 2021

Thank you for your inquiry! The customer centers do not offer this however the UPS Store might. Did you know that all The UPS Stores are privately owned and operated? Because they are, I recommend you find the location nearest you and reach out to them directly. They will be able to advise of the services and supplies that they have available to you. Find the location nearest you here https://www.theupsstore.com/tools/find-a-store. -McKell

I have a package on its way from Amazon, butI recentaly moved so I have a change of address, will my package be shipped back to Amazon or y'all hold it for a couple of days

Antonia Juarez | Sep 10, 2020
Kathryn Eaton | Sep 10, 2020

I have mine held frequently at the UPS store. They will hold for 5 business days

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I am looking at buying a guitar from Covenant Real Estate and Auction, in Meriden. They do not ship. . If I could arrange for the guitar to pickup on Monday 6/30/19 would you be able to pick up and ship to me in Texas...

Frank Griffin | Sep 11, 2019
Madeline Loadholt | Sep 11, 2019

Yes they can do that

I have a package that needs picked up can I have them pick it up at my work place?

Tammi Spinner | Sep 11, 2019
J Nik | Sep 11, 2019

Sure, you'll have to pay for pickup unless your work has a scheduled pickup.

Can I have a rather large package shipped to the freight center and then come pick it up?

A Pollock | Sep 11, 2018
J Nik | Sep 11, 2018

I suggest calling UPS or checking their website. I doubt that is an option, but it doesn't hurt to ask them.

How do I change a delivery date?

Lori Hilton | Sep 11, 2018
J Nik | Sep 11, 2018

This page is for customers to ask each other questions and provide feedback, the UPS company may not respond. I suggest using the UPS website and the tracking number. You may be able to hold it at a UPS store or add a vacation hold to your address. Otherwise visit the actual UPS customer service center (not a UPS store) and they can help you or explain your options.

Is there a drop off box?

Lori Dultmeier | Sep 11, 2018
J Nik | Sep 11, 2018

Yes, on the North side of the building.

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can i mail a package here for the UPS?

Sami Wildcat | Sep 11, 2018
Samantha Shoelover | Sep 11, 2018

Yes

Can I pay to have a package that's already in transit delivered sooner?

stolen soul | Sep 11, 2017
Samantha Shoelover | Sep 11, 2017

No, I tried to do that before and once it leaves point of origin it can not be changed

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