AAA - Carolinas

Category: Travel agency in Charlotte, North Carolina

Address: 3426 Toringdon Way Suite 300, Charlotte, NC 28277, USA

Phone: +17045693600

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Saily Deshpande

Sep 3, 2022

Waited FOUR hours for a tow truck!! No updates, long hold times and dispatch simply just lied!!! Absolutely ridiculous .. cried multiple times because it was so hard to get ahold of someone and I was stuck in a bad area!

Clayton Narron

Sep 2, 2022

I called in at 11am and was serviced roadside at 1:30pm...2.5 hr wait...that's with Premier Service. My mistake is that I didn't call back every 15 minutes for a progress check. I asked God for patience and He gave me a lesson......now looking for another roadside assistance company.

James Taylor

Sep 1, 2022

They always respond quickly when needed.

Julia Titus Emerson

Aug 22, 2022

Had to wait from 6:30 pm to 9:45 pm to get a tow. The AAA rep didn’t even put in the request until 8:00pm!!! Sitting on the side of the highway for over 3 hours! This has been absolutely unacceptable!!! We had a family member pass yesterday and then this! For a service company, you all seriously dropped the ball!!! I had to give 1 star unfortunately!!

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Questions & Answers

My wife has been waiting on the phone for an hour, and has already been kicked back to the phone tree once. What are your phone reps doing; waiting for closing time?

Sam Shirley | Sep 10, 2018
Jeremy Likins | Sep 10, 2018

If people are with clients, phones rolls to another person in the travel department. In carcare, it will ring for a minute before transferring

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Which sending company do we get discounts on UPS or Fed ex

Joe Ormsby | Sep 10, 2018
Melissa Bryant | Sep 10, 2018

Yes with UPS

Does your family member have to live at the same address to be on your account

tim rippey | Sep 10, 2018
Melissa Bryant | Sep 10, 2018

Yes, for a membership the additional members either have to be your spouse or a dependant under 25 that still lives with you (or college but thier permanent address is yours)

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We're having the same problem. We've never had to use them before but if this is the service we get I'm probably going to cancel and put it all over Facebook how bad the.experience was.

Suzanne Beck | Sep 9, 2020
S G | Sep 9, 2020

Dont use this service. Its worthless.

How much do tires cost with triple aaa membership.

Back Up | Sep 10, 2019
Jeremy Likins | Sep 10, 2019

There is a discount.

do you have trip insurance for international travel

Dian Magie | Sep 10, 2018
Tammy Foster | Sep 10, 2018

And you dont have to be a member to purchase insurance or a trip. We help everybody.

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Doe's AAA offer a plan that includes your spouse?

WILLIAM COPE | Sep 10, 2017
Heather Bateman | Sep 10, 2017

They don't offer a "family plan", but you can add your spouse or dependent child under the age of 25 at a reduced rate. Price depends on which plan.

I have been waiting for my refund since June for a trip that was insured by your organization, we paid extra for the insurance. The agent does not return calls or emails in a timely fashion. Is the products provided safe and valid?

Douglas Smith | Sep 2, 2022
Clayton Narron | Sep 2, 2022

I think AAA Carolinas is living on past...long past... reputation. It's sad because they used to be awesome. I'm looking for another similar company to go to, asap.

Can I see pricing on line with AAA for a Viking Cruise?

Joanne Ehrlich | Jul 11, 2022
Evelyn Robertson | Jul 11, 2022

Not sure... you can call them & find out

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Does AAA offer non-owner insurance policies?

Angela Paver | Jan 12, 2022
Kim Nelson-Edwards | Feb 11, 2022

I am not sure

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We will be in the Tidewater Region of Virginia the first of October and traveling back to South Carolina, by car, the 3, 4 and 5th. Will the leaves be turning and on display along the way back - either on I-77 or I 85? If so, where?

Neal Martin | Oct 14, 2021
Hat Box | Nov 13, 2021

No, not many. It's still a little early then.

can members get a replacement drivers license. DMV appointments aren't available until May

John F. Johnson | Sep 9, 2021
Jim Sloan | Sep 9, 2021

You can just go wait in line. Most folks don't have appts.

What is the discount code for Enterprise Car Rental?

Ernie Fischer | Sep 9, 2020
Marc Hafele | Sep 9, 2020

AAA

Do I need too be a member of AAA to get an INTERNATIONAL DRIVING PERMIT ??

Dianne Greene | Sep 9, 2020
Jules McMillan | Sep 9, 2020

Maybe a fee for a non member

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Does AAA process application for Passport's?

Nancy Davis | Sep 9, 2020
Keith Logan | Sep 9, 2020

I believe so.

Will AAA tow my car that won’t crank from my driveway to a dealership to be worked on?

tami piercy | Sep 10, 2019
Keith Logan | Sep 10, 2019

Absolutely!

Can I get 2 passport pictures at your AAA location?

Cyntra Rampersad-Pitts | Sep 10, 2019
Lori Diggs | Sep 10, 2019

Yes you can.

If you are driving a car and it’s not yours will aaa cover the cost of towing

Jeff Miller | Sep 10, 2019
Keith Logan | Sep 10, 2019

If you're with the car you should be covered.

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How much will it cost for aaa with membership to tow a car from Charlotte to Myrtle Beach

Selette Graham | Sep 10, 2019
Keith Logan | Sep 10, 2019

You'll have to call the towing number and ask them.

Do you offer the New Year's Eve service to get folks home safely? There is a post being shared on FB. If you don't offer the service, please consider it. Thanks!

kim stimpson | Sep 10, 2019
Laura C Cannon | Sep 10, 2019

Each AAA club or region as different, and the free ride program is not nationwide. Call your local office first.

Change a tire?

Ken Troutman | Sep 10, 2018
Scott Foster | Sep 10, 2018

Yes

I have a cracked front windshield on a secondary car. Will AAA able to assist me in replacing it and the cost?

Suzanne Kelley | Sep 10, 2018
Jeremy Likins | Sep 10, 2018

I have AAA insurance and I got my windshield replace for free

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Do your open tomorrow

Lendy Etheredge | Sep 10, 2018
Ethan Sallaz | Sep 10, 2018

Yes

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