Best Buy

Category: Electronics store in Columbus, Ohio

Address: 1375 Polaris Pkwy, Columbus, OH 43240, USA

Phone: +16144300789

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

D Tucci

Jun 12, 2022

At the time of my visit the store was half closed using plastic to decide the areas. I presume they are remodeling. The store was poorly laid out and 80 to 90 percent if the shelve were bare. I was directed to another Best Buy to purchase my TV. I am assuming the low product levels are because of construction. Either way I had to wait 30 min for someone to assist me.

Bommineni sudheer reddy

Jun 10, 2022

Beware!!!!! this store is selling used products as brand new. The staff personnel convinced me that there’s renovation going on at the store and for that reason some of their boxes have dust on them. I asked to see if they have another similar product which was better looking and I picked that one. Had dinner and came home only to realize the room a was a used one. There are sign all over the inner crevices and intakes of the vacuum as seen in the pictures.

Ryan Garcia

Apr 4, 2022

Went here to purchase a new phone, the Google Pixel 6. Team member Ty helped answer my initial questions about the Pixel 6 vs the Pixel 6 Pro. He was very helpful. After a brief wait, I was paired with team member Emily who helped me through the registration and purchasing process. She also offered to transfer my phone content there in the store in case I had any issues. She was friendly, knowledgeable, and helpful. Whole process in and out took about an hour. Only suggestion I have is to avoid going on a Sunday afternoon so you don't have to wait.

Don Leffler

Mar 30, 2022

Order appliances last year in October. Still have not received them all because they keep getting damaged. Not only that good luck getting there third party installation people to do anything. Make appointments and they don't show up. This has occured multiple times and then they don't bother to communicate at all! Store personnel are unable to even get the correct service address put into the system. Do not waist your time having things delivered or installed. Pick it up yourself and find someone to install. I can not suggest enough not to waist your time having anything shipped or Installed through best buy! Horrible is lack of a better term for their "Third Party" installation and delivery services!

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Questions & Answers

Does the best buy in polaris have layway

Jan Underwood | Mar 7, 2021
Raju keshetty | Mar 8, 2021

They don't have it

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What are the Covid safety practices like here?

People are asking | Apr 6, 2021
Kirk Fernwood | Apr 7, 2021

Best Buy has the staff wearing masks, requires customers to wear masks, and encourages proper social distancing from my personal experience there recently.

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Do they sell sweepers?

Carole Shaffer | Mar 7, 2021
Raju keshetty | Mar 8, 2021

Yes, they do sell sweepers.

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Is the store open to public now.

Carolyn Shook | Mar 7, 2021
Raju keshetty | Mar 8, 2021

Yes, they open for public now but, wearing mask is mandatory similar to other stores.

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I really liked the environment. Even in the black friday a nice guy "Matt" helped me a lot. Thank you guys for awsome service

Deepen Khanal | Dec 3, 2018
Matt Munro | Dec 4, 2018

Thank you for your input and if it was me that helped you, I'm very pleased you were happy with my service and encourage you to come see me again anytime and you already know that I'll take care of you 👍🏻👍🏻

Why is Best Buy not accepting phone calls? I called Polaris & Dublin stores and received the message to wait for a national account representative.

Holly Colello | Jun 5, 2021
Ralph Hayes | Jun 6, 2021

I have noticed on my last few trips that they have cut back on staff and all physical media.

Do you have RAM 1867MHz DDR3 in stock and can you repair a 2009 iMac?

Jim Slade | Jun 5, 2021
Big Man | Jun 6, 2021

The ram: No The iMac: Probably but your best bet is gonna be through Apple. Best Buy is an Apple authorized repairshop and retailer, but seldom have the best fixes for iMacs, especially in models that old.

wHAT ISX STHE gEEK sQUAD Phone

William R Abey | Dec 2, 2020
bob bone | Dec 3, 2020

Go to best buy web page and you will find it on there official site

How do I make a return?

Carolyn Shook | Jun 5, 2021
Big Man | Jun 6, 2021

Just slide on in, walk up to customer service with the item and the receipt, and ask to return :)

Is the gostbusters video game good for the intendo switch

Jessica McGee | Jun 5, 2021
Big Man | Jun 6, 2021

I'd say so, I've found it pretty enjoyable.

What time do you open? 10:19 Its raining 4 associates walked passed the door and left customers standing the rain by the door. This is Customer Service

Melanie Foshee | Dec 2, 2020
Sherri Behr | Dec 3, 2020

According to their website, they open at 10 but obviously something wasn't going according to that plan today.

what kind of printers do you have for sale?

John Duck | Dec 3, 2019
Sandy Wetherell | Dec 4, 2019

All kinds !!!! Check out their web site for exacts

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Do you have Viewsonic VG2455 monitors in stock?

Sir Smeal | Dec 3, 2019
L Wilson | Dec 4, 2019

This is NOT monitored BY BEST BUY - That being said - $219 for the IPS LED FHD & $279 for the IPS LED QHD

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Is the power beats pro I stock

James Solinger | Dec 3, 2019
Matt Howard | Dec 4, 2019

You would have to check the website

Do you have the new apple airpods 2?

Linda Omen | Dec 3, 2018
Matt Munro | Dec 4, 2018

Not that I know of. When was their release date?

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Do fix phone outside of Samsung 8 the back side replacement for back

Jerry Adams | Dec 3, 2018
Gabriel P Chacón | Dec 4, 2018

I dont think so

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Someone know if american airlines employees have discount there at your store,,??

Chato Guzmán | Jun 5, 2021
Big Man | Jun 6, 2021

No discount for American Airlines employees lol

I need to upgrade my Garmin, can you do that for me if I bring it in?

loretta wallace | Dec 3, 2017
Corey Smith | Dec 4, 2017

Call Best Buy Geek Squad and ask them if they do that.

Do you take old working televisions that are no longer needed?

Cindy Simpson | Dec 3, 2017
Justin Nolan | Dec 4, 2017

According to their website they do for a $25 fee Products We Recycle for a $25 Fee per Item Limit two TVs per household per day. Tube TVs smaller than 32" Flat Panel TVs: LCD, Plasma, LED smaller than 50"

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