Apple Polaris Fashion Place

Category: Electronics store in Columbus, Ohio

Address: 1500 Polaris Pkwy, Columbus, OH 43240, USA

Phone: +16149871430

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Daniel Hendez

Sep 25, 2022

Came to the store to quote a repair and I was told by their employees to "google" the price.. really bad service

HyperLInk scam

Sep 22, 2022

Went for pickup order. I had appointment

Samuel Gantner (Enlightened101)

Sep 20, 2022

This store is only here to rob ignorant people of their money. If you were to give any of the people in line to get in the store a $250 Android phone and told them it was the new iphone they would question it or notice the difference.

Alvaro Forero

Sep 17, 2022

Could not help me with airpod pro problems because iPhone 14 sale

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Questions & Answers

May I make an appointment tomorrow morning, I am having trouble with the connection between my iPhone and I watch

Marcia Kuplis | Sep 28, 2017
Robert Torrano | Sep 28, 2019

Yes

How do I make an appointment at the Genius Bar

ken gunn | Sep 28, 2018
Phillip Simpson | Sep 28, 2018

Call the store

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Your automated service sucks. Why can’t i just speak to an actually person

Nic Rodgers | Sep 28, 2019
Anne Crabbs | Sep 28, 2019

Put in 0 for the operator.

I seem to forget my pass word. What can I do to fix this problem?

Doris Barr | Sep 28, 2019
Fred Fred | Sep 28, 2019

Try resetting it online. It should be fairly easy. Heres a link to help. https://support.apple.com/en-us/HT201487

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im trying to buy a brand new iphone XR and i was wondering if i can buy it from apple or not? please help.

majd hamdan | Sep 28, 2019
Justin McGruder | Sep 28, 2019

Go to Apple's website to see the release date of the Xr.

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do iphone 11 screen repair?

Lu Vargas | Mar 1, 2022
Nicole Marie | Mar 1, 2022

If apple does NOT do it, there are several phone repair booths near Apple. 3 that I know of.

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Did twenty one pilots preform here?

Calvin Coolidge | Sep 28, 2018
Matthew Gonzalez | Sep 28, 2019

Yeah lol

how can I make an appointment at genius bar for today

Valerie Cahill | Sep 28, 2018
Charles Henestofel | Sep 27, 2020

Stop

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Do I need an appointment to come in and talk about a new phone?

sandy maxwell | Sep 28, 2018
Robert Torrano | Sep 28, 2019

No

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Does this store currently do screen repair?

Jim Wilson | Jan 30, 2022
Nathan Cole | Mar 1, 2022

Yes so does ZAGG. Which is right before the Apple Store and way cheaper..!!!

Can i make an appointment for tomorrow?

John D’Andrea | Jan 30, 2022
Nicole Marie | Jan 30, 2022

Most likely appointments require advance notice

May I make an appointment?

Rebecca Miller | Sep 27, 2021
Veronica Hairrs | Sep 27, 2021

For what

how much money will you offer for my 6S i phone?

Donald Cruickshank | Sep 27, 2021
Damien 6k | Sep 27, 2021

Fk apple

Can I bring in my IPad to get the batttery replace?

Dora Ott | Sep 27, 2021
Beth Mitchell | Sep 27, 2021

No

Need to install Catalina on my Mac. Tried Apple Support on phone with no results. Have current Apple Care Agreement. “ no genius reservations available “ Can I come in for help?? At wit’s end!

kathy grady | Sep 27, 2021
Matt Krumm | Sep 27, 2021

Normally you need to set up appointment. You can do so online or you can attempt to call store and speak to an associate. You can try a walk in but be prepared to be turned away. Just a few tips from my previous experience. Hope this helped!

Can we visit tomorrow morning?

Suman Acharya | Sep 27, 2020
Jamaria Reese | Sep 27, 2020

No. Still closed.

My husband's phone, iPhone 11 Pro just purchased in 11/19, has something in the charging port. Who do I contact to make an appt to get it fixed?

Amy Cahill | Sep 27, 2020
Michele Patrick | Sep 27, 2020

You can go to apple online to make an appointment. You can walk in only for purchasing an item however they will make an appointment for you when one is available if you go right to Polaris.

Is there a apple store in tuttle crossing mall

Tiana Shanel | Sep 27, 2020
Al B (Balboa) | Sep 27, 2020

No apple store in turtle crossings mall.

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Why would my battery bar be yellow, it’s usually green?

pamela sheets | Sep 28, 2019
Sandy W | Sep 28, 2019

Low in power

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I am disabled so I need to know how close front door is to Apple store. I can do valet but can't walk very far

rebecca roybal | Sep 28, 2019
Anne Crabbs | Sep 28, 2019

It is more on the end away from Macy's.

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My bank card is no longer working through the App Store an I was wondering why that would happen?

jennifer Rhodes | Sep 28, 2019
Michael Koehler | Sep 28, 2019

You should call your bank card or apple...

I'm new to the area. I don't know where in Polaris the Apple Store is located. Where is the best entrance nearest to Apple?

Andy Razzano | Sep 28, 2019
Andrew Patterson | Sep 28, 2019

Southeast entrance.

May I make an appointment Wed. early afternoon, Jan 9th, to get help setting up my iPhone and my watch?? Thanks you

Rosemary Curren | Sep 28, 2019
Justin McGruder | Sep 28, 2019

Appointments can be made on the apple.com website.

I have an iPhone 6s I bought a little over 2 years ago. Is there an expiration date on the replacement of the batteries apple has offered?

Rowan Galloway | Sep 28, 2019
khaled Abdo | Sep 28, 2019

The 29$ offer will expire by the end of 2018

I have an iPad that I want restored to factory settings, do I need to set up an appointment? Would I be able to drop it off and pick it up the next day?

Melissa Cihon | Sep 28, 2019
Jason Bragdon | Sep 28, 2019

They can certainly help do it that day. I would suggest just googling "Apple Ipad Factory Restore" and save yourself a trip.

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Can you help me with my phone

Cheryl Buck | Sep 28, 2019
Michael Sanders | Sep 28, 2019

Hi Cheryl, the Apple Store at Polaris does some repairs. It's been my experience they require an appointment. Generally the appointments can be made online or by going in and speaking to one of the associates. Not only do they do repairs but they also have training classes.

Can I make an appointment tomorrow morning. I am having a problem transferring back up data from old iphone to new iphone.

Nanidogmom Stevens | Sep 28, 2018
Michael Sanders | Sep 28, 2018

Yes you can do it online or call them

How do I get a schedule of classes? Thanks

Helen Claibourne | Sep 28, 2018
Manmith Reddy | Sep 28, 2018

Communicate via phone and schedule an appointment

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Do I need appointment if I want come over know?

ahmed ali | Sep 28, 2018
Manmith Reddy | Sep 28, 2018

You will require an appointment otherwise you will have a long wait

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Where in Polaris Mall is the apple store

Kathleen D'Arcy | Sep 28, 2018
C S | Sep 28, 2018

Just opposite of Starbucks restaurant, on Ground floor.

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What is the price of i phone x 64 gb silver colour including tax...in columbus

Abhinav kumar Singh | Sep 28, 2018
Phillip Simpson | Sep 28, 2018

That would be a question for a store employee. Unfortunately that's not something we can help you with.

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Can we get a battery for a iPhone 7 at this store

A Google User | Sep 28, 2018
Robert Torrano | Sep 28, 2019

Yes

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changed passcode....cant remember what i changed it to....now am locked out of my phone? looking for simple solution to accessing my phone besides using emergency option

Jim and Brenda Pitts | Sep 28, 2018
RJ | Sep 28, 2018

I would recommend visiting the Apple service center for help. This is not the right form for you.

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How do I block unwanted e-mails to my I-phone (g-mail and aol accounts)? I tried unsubscribing but believe this has triggered more unwanted e-mails? I also tried blocking in settings - websites, but this has not worked.

keith barnes | Sep 28, 2018
Phillip Simpson | Sep 28, 2018

I think you misunderstand the function of Google questions. It doesn't send the question to Apple it sends it to people who have been there and can answer questions like, "where is it located within the mall" but I can't answer your question, you need to call Apple support or visit the store.

Some issues with my iphone. Can I visit your office tomorrow

Vasudevan Bhagavatula | Sep 28, 2018
RJ | Sep 28, 2018

Calling them would be better. You might not get a response in this form.

Can I get my battery replaced on my iPhone 6 and what is the cost

Dan F | Sep 28, 2018
RJ | Sep 28, 2018

You can call them and schedule the appointment if yours fall under the category. I think its $29 plus tax.

I need to make an appointment

Lisa Gualtieri | Sep 28, 2018
Gokulnadh Naduvilakandy | Sep 28, 2018

Ok call them then

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Do you accept tradeins for ipad?

Willis McBride | Sep 28, 2018
Kripta Kronic | Sep 28, 2018

Call, to make sure.

I have an "iHome" that fits an iPhone 4, is there an adapter available that would yield this iHome compatible for an iPhone 7?

Bradd Rosenquist | Sep 28, 2018
Phillip Simpson | Sep 28, 2018

You would have to call the store.

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I am having a problem with my iPad mini charging can u help?

Helen Jones-Wright | Sep 28, 2018
Kripta Kronic | Sep 28, 2018

Depends, software issues are usually done over the phone. AppleCare.

What days are you open

Cayden Bateman | Sep 28, 2018
Phillip Simpson | Sep 28, 2018

Everyday except certain holidays

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