Apple Easton Town Center

Category: Electronics store in Columbus, Ohio

Address: 4210 The Strand, Columbus, OH 43219, USA

Phone: +16149342810

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Logan Jarema

Sep 29, 2022

Workers helped me find what I needed super quickly

Marquetta Rattler

Sep 25, 2022

Airpod, finally died after 4 years. Got a new pair great service. Super busy MAKE AN APPOINTMENT ONLINE FIRST.

Sinem Esengen

Sep 13, 2022

Friendly and attentive staff

Rosemarie Cryan-Zelinski

Sep 4, 2022

The Easton Apple store was our 2nd Apple Store and 4th stop today to get a broken iPad fixed/replaced. The representative named Garrett checked it in and made arrangements to have a replacement sent to our home! Great service which I appreciate!

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Questions & Answers

I have an I Phone 5. Can you replace my battery ? What's the charge ?

Pete Connor | Oct 1, 2018
Christine Scott | Oct 1, 2019

I have an iPhone 6s. I took it in to replace a broken screen. They ran diagnostics and said I should consider replacing the battery. It was $60.

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Do y'all sell phone parts?

Edaja Johnson | Oct 1, 2019
Ninja - | Sep 30, 2020

No

Do I need appointment?

Sharen Rauch | Oct 1, 2018
Mike Weisenberger | Oct 1, 2018

I come here frequently for work and i HIGHLY recommend an appointment with the genius bar. The store can be crowded and scheduling ahead of time can cut down on waiting. Without an appointment wait times can exceed 1 hour.

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Do they unlock phone's?

Sandra Hairston | Oct 1, 2018
Ray Reece | Oct 1, 2018

Phones can only be unlocked by the carriers themselves. Apple does not do this.

Do you need an appointment?

Andrew Vogt | Oct 1, 2018
RJ | Oct 1, 2018

It depends. As far as i know, not for buying products and small repairs.

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are you open on Sunday

rodney nash | Oct 1, 2018
Ray Reece | Oct 1, 2018

Hello! The Apple Store at Easton Town Center is open on the following days/times: Mon - Thu 10:00 a.m. - 9:00 p.m. Fri, Sat 10:00 a.m. - 10:00 p.m. Sun 11:00 a.m. - 6:00 p.m.

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Do you sell refurbished iPads? Do I need an appointment?

Gary Thompson | Dec 4, 2021
Shaniene Young | Dec 4, 2021

No appointment necessary to shop only to see a tech

How many hours does tack to set up An Apple Watch????

Jaqueline Kauser | Oct 1, 2019
Alexander Garside | Oct 1, 2019

It shouldn't take more then 30 minutes depending how many people are there.

Do I have to purchase apple care as soon as I purchase my new iPhone or can I purchase later?

1naturally you | Oct 1, 2019
JDW SOUNDS | Oct 1, 2019

You can add apple care to your device up to 30 days after your initial purchase.

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I have been calling for 3 days and no one picks up the phone -- WHY????

Kelly Frazee | Oct 1, 2019
Tracy Byers | Oct 1, 2019

Its christmas...? Try using the web

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How long would it take to replace my iPhone se screen

Elijah Dalton | Oct 1, 2018
Alex Stratmann | Oct 1, 2018

Took roughly an hour and a half for mine to get done.

Do you carry macbooks with 16gb ram? How much? Urgent

Rapedisang Fulele | Aug 31, 2022
Kai Lynn | Aug 31, 2022

They should carry their MacBook Pro. I think the 13" should be around $1300 and the 16" around $2000

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Can I get through to a person? I think I left my iPhone i the store?

S Nash | Jul 2, 2022
David Garlikov | Jul 2, 2022

Call the store directly in the morning

I want for a friend an apple watch with the following features: - Series 7 - Starlight Aluminum Case - Sport Band - 45mm - GPS + Cellular - Starlight color Have you in your store? May be I will be there at 22th Wednesday

Oscar Morera Villalobos | Jul 2, 2022
Alan Guerra | Jul 2, 2022

You can order first in the apple web page (making all your personalized settings), and in the options set that you are going to pickup there. Remember that this store is always busy.

Can I sell my brand new 64gb IPhone 11 to your store And if yes how much are you gonna buy it it’s fresh in box not opened yet

Toffic Mohammed | Jan 3, 2022
Ali | Jan 3, 2022

No

My Apple watch's face fell off, which in my opinion should be covered under the company's responsibility. Am I correct ?

John Young | Sep 30, 2021
Blain Morin | Sep 30, 2021

No you are incorrect

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I was sold the wrong watch 2 weeks ago, can I stop in the store and exchange it? I asked for one with GPS and cellular and was sold GPS only.

Julee Klima | Sep 30, 2021
Zane Chappelear (LDub_TV) | Sep 30, 2021

Yes, they do returns.

What is the cost of replacing and iphone 6 battery?

Connie Bird | Sep 30, 2021
Mark Kido | Sep 30, 2021

You'd have to call them to ascertain of an estimate can be gotten over the phone or if they'd have to schedule an appointment for you.

Do yall have iphone 5c and iphone 6

Legendary Nye | Sep 30, 2020
SM | Sep 30, 2020

Don't know. Call apple store directly.

My iPhone srequired a reactivation after a software update and asked for my original Apple ID and password that I set up phone with.. I can't remember either one and I think my only course of remedy is to take it to an apple repair store .cost?

Terry Mckinney | Sep 30, 2020
Michael Anthony | Sep 30, 2020

It looks like your iPhone is under iCloud Activation Lock which is used as an anti-theft deterrent. I would advise booking an appointment at the Genius Bar — usually free.

Do they replace iPhone 7 that won't connect to service?

TouchmyPiano25 | Sep 30, 2020
Nathan Albert | Sep 30, 2020

You would probably have to try and contact them and see

Apple Watch series 2 will not pair to my iPhone X

Courtney Stout | Sep 30, 2020
Kevin Coleman | Sep 30, 2020

They solved every problem I had

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Hi i cant remember my passcode.. but I have my info for my cloud..would u guys be able tok help me with my phone?

A Kids | Oct 1, 2019
Connie Brenstuhl | Oct 1, 2019

don't know much about the cloud to help you out, sorry

I bought 2 smart keyboards yesterday for iPads . The iPad I have don’t have connectors on the side can I return these?

Polly Pletcher | Oct 1, 2019
Benjamin Rosh | Oct 1, 2019

Receipt is needed

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can they remove a password that was forgotten? How much does it cost?

Margie Marsden | Oct 1, 2019
Rachael Taylor | Oct 1, 2019

I don't believe that they can

My IPad keeps lulling me "Safari could not ope the page because the server stopped responding " help.

Karen Hammond | Oct 1, 2019
Latoya Powell | Oct 1, 2019

Take it to the store

Is my iPhone XR supposed to come with a lightning connector? I have the original package and bag but it never came with it and I’ve just now been told it was supposed to. Is it too late to ask for one from the store? It’s been about 2 months.

sb | Oct 1, 2019
MLJ SQUAD | Oct 1, 2019

No

If you have a black screen Will they Fix it on a iPhone 6

Sonia Mendez | Oct 1, 2019
Sonia Mendez | Oct 1, 2019

If you have a black screen on a iPhone 6 Will they Fix it

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How much would an unlocked iPhone 8 Plus cost?

Vendalyn Culp | Oct 1, 2019
Brian Lee | Oct 1, 2019

Depends upon a number of criteria. Call them...

I just bought new iPhone X. Can I get all the info from the old phone moved to the new phone at the Apple Store? If so, what is the cost?

Jim Blaine | Oct 1, 2019
Ryan Packard | Oct 1, 2019

He is correct. It is a free service

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My Apple TV has a Apple support restore screen on it and I can’t do anything on my Apple TV it’s stuck in the screen what should I do?

Madison Winters | Oct 1, 2019
Shane Hagerman | Oct 1, 2019

Bring it in and let us take look at it.

Can you replace a cracked screen on an iPhone 8 Plus ?

Joe Lombardo | Oct 1, 2019
Brian Lee | Oct 1, 2019

They can.

My phone fell in a tub of water and I dried it with a towel and the next day put it in dried rice and the screen is completely black but the phone still seems functional. What should I do

Big Boy | Oct 1, 2019
Brian Lee | Oct 1, 2019

Take it in and ask them to look at it. It's probably borked...

Can I get records of all my deleted calls and messages from the last 30 days

celeste clark | Oct 1, 2019
Brian Lee | Oct 1, 2019

Call and ask

Hi! My son is 11 years old by accident block his iPod yesterday. We tried many times to open and forgot his Apple ID. When we finally remember right ID and then it’s blocked because we did it to many times. And three N. remember that phone number

Viktoriya Frazier | Oct 1, 2019
Shane Hagerman | Oct 1, 2019

Bring it to us and bring proof of purchase so you can prove it's yours. If this helps please give me a thumbs up.

I’m trying to charge my phone but it’s not working. Now it is off. And it doesn’t come on. What should I do? And how much would it cost for that?

Kakra Akoto | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

Plug it into iTunes, then depending on which iPhone you have do a hard reset to put the phone in DFU mode. You should see it show up in itunes. If that doesn't work then go to Apple, I'm not sure how much it will cost. They would have to check and see what the problem is before they can tell you the charge.

The volume in my iPhone 7 when I’m listening on the phone is really low and I went to general settings to turn the volume up but it is still low can apple fix it?

Jas Robinson | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

Hey Jas. Yes, if the issue is something that can be fixed, they will fix it. If they can't fix it, they will let you know. Of course they will charge you if they have to fix it, but if after looking at it and they can't fix it, then you don't have to pay anything. (Try this before you go there. At the bottom of your phone where the speakers are, those holes, if you can somehow clean them out. Blow some forceful air, or something. Those speakers get blocked from dust over the years causing the issue you're having. I'm almost sure that's what it is.) Unless you have some water damage.

My battery health is at 85% and seems to lose charge vary fast. Will Apple replace my battery for free? If not how much?

Baknaklang One | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

If your battery is 85 percent that's a good thing. Try updating your phone, if there's one available, if not call Apple. They will run a diagnostic and depending on what they find they may or may not charge you.

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how much to repair home button

trey t | Oct 1, 2019
Shane Hagerman | Oct 1, 2019

You would be best served by bringing your Apple products into them and letting them esses the product prior to suggesting a price.

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How much money will I get from a iPad Pro?

Victoria Powell | Oct 1, 2019
Cheryl Copeland | Feb 2, 2022

Which iPad is great to purchase

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I bought an I phone x about 15 months ago.I just found out it has a wrong ear plug.Can I return it and where?

Joe Appiah | Oct 1, 2019
Shane Hagerman | Oct 1, 2019

Bring it in and we can look into it more. Apple store at Easton Town Center

I want to buy a new iPhone 7 (AT&T). Do you have any in stock at Easton

Janet Polzer | Oct 1, 2019
Shane Hagerman | Oct 1, 2019

Most likely you will be able to buy the 7 from at&t

Do you have a galaxy note 5 case for me to get

Ciera Lindsey | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

Unfortunately, neither Apple nor I have a Galaxy Note 5 case. Terribly sorry. Try Bestbuy, Walmart or Amazon.

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If I have an iPhone 6+ and there are some cracks on it would I be able to trade it in?

A A | Oct 1, 2019
Andy Mendel | Oct 1, 2019

They did take my wife's iPhone 6 and it did have a small crack on it.

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I have an I Pad mini 4 that is locked up and want allow me to open. coming to Columbus today could I just walk in your store at Easton mall and get it fixed?? Thanks

Ruth DeLoach | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

They will not unlock it unless you know the sign in credentials period. Sometimes if you walk in they will help you, though you may have to wait a little while.

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Did you sell apple gift card

Jordan Anderson | Oct 1, 2019
Shane Hagerman | Oct 1, 2019

Yes

If I purchase an IMAC from Amazon, will the Apple store transfer data from old computer for the $100 fee?

Constance Massie | Oct 1, 2019
khourie williams | Oct 1, 2019

You shouldn't need to transfer data unless something not stored on the iCloud account but yes they can assist with transfer of files even without actually going into the apple store you should be able to do so with customer support

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Can you just walk in to purchase airpods

J Golden | Oct 1, 2019
Rayeall Valdez | Oct 1, 2019

How much is the AirPods

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Do they buy your iPhone 7 Plus for cash?

neville brand | Oct 1, 2019
Harry Miller | Oct 1, 2019

Only trade in

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I have a brand new iPhone XR and the sound is muffled from the receiving end of a call.why?

Reggie Arline | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

Probably an issue with the speaker(s). I would take it to the Apple Store so they can check it out. They should fix it for free. Sometimes dust gets into the speakers and make it bad.

How do I make an appointment

Bill Urban | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

As tracy said, call them or go online to set one up at: getsupport.apple.com

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Is there any chance to put an ipad on layaway for 3 months?

Kenneth Schaeffer | Oct 1, 2019
Kerwin McCalman | Oct 1, 2019

Ahhhhhh, dude this is not Walmart.

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Do you take walk in ???

Jolly Rancher | Oct 1, 2019
Ian Seeds III | Oct 1, 2019

Yep. Just sign in when you get there.

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I have an iPad that needs a battery do I need an appointment to get it looked at?

Sharon Burch | Oct 1, 2019
Theresa Kaza | Oct 1, 2019

No appointment necessary

Do you have Apple Watch series 3 in gps white

Jude Emmons | Oct 1, 2019
Keenan Cumberland | Oct 1, 2019

Pretty much if you're looking for anything that is currently close to current they will carry it in stock it's a very big store

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My screen on my iphone 5 needs fix, how much will it cost to get fix??

Walter Hicks | Oct 1, 2019
Milad Parsis | Oct 1, 2019

Normally it's $100-$200

Where do you get Apple gift cards

Sandy Laughrey | Oct 1, 2019
Milad Parsis | Oct 1, 2019

Kroger, target, Walmart,...

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How do you take the billing account off your App store ?

Shae and Karei | Oct 1, 2019
Tracy Byers | Oct 1, 2019

I dont know. 1800MYAPPLE

I have an iphone 8 Plus and I need my screen replaced. I have insurance. Do I make an appointment to have it fixed? It is same day repair?

A Google User | Oct 1, 2019
Tracy Byers | Oct 1, 2019

Yes if screen is in stock. May take a few hrs.

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When Verizon transferred all my stuff from my old iphone to my current iphone, I lost 6 years of pictures. Hoping you can find them.

Marian Harris | Oct 1, 2019
Milad Parsis | Oct 1, 2019

#1:Run the program and choose iTunes recovery mode. #2: Choose a backup to be scanned. #3: Highlight the photos to be retrieved. #4: Sign up for iCloud account. #5: Download an iCloud backup. #6: Select what photos you wish to retrieve. Good luck

How much does it cost to replace 2 iPhone 8 screens and iPhone 6 screen

Kayla Forshey | Oct 1, 2019
Tracy Byers | Oct 1, 2019

125 with each

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Can my S5 phone have the battery replaced? It is not holding a charge.

Karen Gebhart | Oct 1, 2019
MARKCUS CARTER | Oct 1, 2019

Idk. There property is wierd.

are any iphones gonna be on sale? if so, which ones?

Asma | Oct 1, 2019
Ray Reece | Oct 1, 2019

Apple has an event going on starting Black Friday, which you can read about here: https://9to5mac.com/2018/11/22/apple-shopping-event/

I am locked out of my iPad.. can you please help me get into it?

Kim McGillivray | Oct 1, 2019
Theresa Kaza | Oct 1, 2019

They helped me last month with the same problem. Only took 15 minutes including wait time

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What happenes if my iPad disable how do i fix it

Mindie Boulden | Oct 1, 2019
Bobbie Gregory | Oct 1, 2019

That is why I took mine to the Apple store.

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How can I use Apple Photos on my Ipad to make a slide show?

Arnie alpert | Oct 1, 2019
James Bell | Oct 1, 2019

DO NOT NO SORRY

Do I need to purchase an adapter/outlet plug for European travel? I have an iphone 6 Plus.

Gilbert Murphy | Oct 1, 2018
Anthony J Beisler III | Oct 1, 2019

adapter yes...

Is there a charge to have my iphone cleaned out

Lorenzo Funches | Oct 1, 2018
Keenan Cumberland | Oct 1, 2018

That depends on what you mean by cleaned out because if it just means clearing all your data off of the phone that something that you can do on your own by looking it up on YouTube but if you have AppleCare any issues that you have with that phone outside of it being broken will be no charge

I have IPhone 5. My calls started failing. So I looked up what could be happening. Instructed to take out the SIM card. Well dropped the SIM card and case found SIM card but not the tiny case it was in. Can this phone be saved

Linda Mayer | Oct 1, 2018
Billie Holderby | Oct 1, 2018

Idk check with your carrier or someone who sells them

how much is the iPhone x my son wants one

Nicole Wegner | Oct 1, 2018
Keenan Cumberland | Oct 1, 2018

You're probly get a better deal through your Carrier right now they're still a 1000 bucks for the 64 gig and 1200 for the 256GB version seriously contact your Carrier if you have one they're having deals on iphones right now because The new iphones drop in 2 weeks or so

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I have iPhone 8 and it’s not working my phones so I want to treat my iPhone 8 to red iPhone 8 how doesn’t it’s cost?

Ranjita Moger | Oct 1, 2018
dwayne hood | Oct 1, 2018

I'm not sure what u are trying to say better grammar please

Do you need an appt to get your phone fixed?

Dama Bricker | Oct 1, 2018
Tammy Lyons | Oct 1, 2018

Just walk in but if their busy it might be a hour or more wait

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Do you have any combo offer for iPhone 8 and Ipad?

Inderjeet Sohal | Oct 1, 2018
Tammy Lyons | Oct 1, 2018

They don't have combo offers

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I have a iPhone 6 and I have a screen for that do you know how much that will be to fix it

Autumn Wolfe | Oct 1, 2018
RJ | Oct 1, 2018

Calling them would help you..

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My phone says "No Sim card installed" - Should I bring it in to be fixed?

Margaret Smith | Oct 1, 2018
Ray Reece | Oct 1, 2018

You should troubleshoot the problem with your carrier.

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How much do it cost to get iPhone 6 screen fixed

Nakhia & snakay | Oct 1, 2018
Lorine Bolds | Oct 1, 2018

They let you know in store with one of the agents in store.

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My AppleID has been disabled and I wondered if someone in the store could help me with this. I've been struggling with it.

Dawn Edwards | Oct 1, 2018
Samantha Penson | Oct 1, 2018

I have to go to get mine hard reset by apple customer care told me to get a receipt from the store u bought the phone and take it to apple and get it reset

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My husband and I both have ePads that have not been used in a very long time. We need to get them updated so that we can put them back online with Verizon. Can we get appointments with a Genius at Easton Town Center or Polaris to do that tomorrow?

Mary Anne Harsh | Oct 1, 2018
RJ | Oct 1, 2018

Calling them will help. I dont think this form is monitored by them.

How much for apple 6+ battery replacement?

Bi Zhou | Oct 1, 2018
Ray Reece | Oct 1, 2018

Hello! You'll need to start the replacement process online, in-store, or call them for a quote.

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Are they open any time during Easter Sunday? I'm looking at the Easton store in Columbus, OH.

Ben Caskey | Oct 1, 2018
Ray Reece | Oct 1, 2018

The Apple Store at Easton Town Center is closed all day April 1st in observance of Easter Sunday.

My iPhone X screen is black and won’t turn out.

Sabrina B. | Oct 1, 2018
SU | Oct 1, 2018

Call, visit or chat with Apple. Mentioning to volunteers on a website is useless.

how do I get an appointment to get my phone looked at, it is not holding its charge..

Jose Franco | Oct 1, 2018
Sheila Gross | Oct 1, 2018

Call their number and schedule a time.

Need an appointment for imac

Bertie Rice | Oct 1, 2018
Samantha Goddard | Oct 1, 2018

Then call the store. Why are you saying this on google maps?

we purchased a apple iPhone-we need instruction on how to get the full benefits out of the phone-do you have a training class or do we need to come in to the store-no appointment needed

jeanne rahrig | Oct 1, 2018
RJ | Oct 1, 2018

There are many YouTube videos which are as good as the trainings. Try searching for one.

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I would like an appt for 11:00 am, if my phone is not under warranty will they still restore and help me with apple id?

laine bea | Oct 1, 2018
Oretha Currie | Oct 1, 2018

Yes, They will still be able to assist you. The price for repairs not under warranty, depend upon the severity of the issues or repairs.

CAN I get a giftcard here?

Blessing Johngift | Oct 1, 2018
Blue Danube | Oct 1, 2018

Yes, that's possible.

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How do I schedule a battery replacement?

Chris Brown | Oct 1, 2018
Mo Al | Oct 1, 2018

Call them and go there.

Why am I not able to talk to a real person when I call the phone number? On hold for 15 minutes and dealing with an automated system is ridiculous

Krystal Weddington | Oct 1, 2018
Samantha Goddard | Oct 1, 2018

Try to choose your words in such a tone that does not spread negativity lady.

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Are they open Monday New Years day 2018?

Arthur Rose | Oct 1, 2018
Mo Al | Oct 1, 2018

No

Are you open tomorrow?

Kunjal Patel | Oct 1, 2018
Dani H | Oct 1, 2018

They will be closed new year.

What main store are you beside?

laura stanley | Oct 1, 2018
Ray Reece | Oct 1, 2018

The Apple Store at Easton Town Center is located right next to Cooper's Hawk Winery and Restaurant.

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do you have iphone X?

ali yadegari | Oct 1, 2018
Dani H | Oct 1, 2018

Yes

I had tested out my iPhone 8 plus But it wasn’t turning on and when I try to charge it it won’t turn on and i used alot of money on the iPhone and I was wondering if I can get a free one

fatu | Oct 1, 2018
Oretha Currie | Oct 1, 2018

They may trouble shoot to see if they are able to fix it first. If not they are not able to, they might replace it if you have applecare.

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