Claws-N-Paws

Lynne Brooks

Lisa and Meghan treats our grand pups like their own. They are kind, courteous and professional. The facility is clean and it plays as a second home for our fur babies. I love that they let them play with other dogs for socialization. Finn and Scout, also go to doggie day care and get so excited when we pull into the driveway. They are tired when they get home, but they thoroughly enjoy it. It is a great feeling to know that the grand pups are well taken care of.

Michele LaCerda

Lisa and Meghan are terrific. I have been bringing our little Morkie to Lisa since he was a puppy - 6 1/2 years ago. He loves the social atmosphere and attention he gets. He looks forward to going every month for his grooming as he becomes very excited as we approach her street, and can hardly wait to get out of the car. I have found Lisa and Meghan to be very professional, attentive and knowledgeable. They know their customers' dogs' personalities and if he's ever off, they will let me know. Our little dog always looks and smells great when I pick him up. His demeanor is excellent and he is very content on our ride home. Having fun with his friends definitely wears him out, but he is always a happy guy when I pick him up. He had a hospital stay before Christmas, which meant that both legs needed to be shaved above his paws, and his neck needed to be shaved. He was very scruffy as he hadn't been groomed in a few months because of his health issues. They listened to my concerns and were very empathetic and accommodating for me not to leave him for the usual half day that I leave him. I picked him up from his grooming today, and everything was nicely evened out and he looks like our little dog again. Plus he smells GREAT! We have also left him to board a few days at a time. I would not leave him anywhere else, and I would not dream of bringing our little guy anywhere else to cut one hair off of his head. Thank you, Lisa and Meghan. Keep up the good work. You're terrific!

RJC

Worst experience I ever had with a dog groomer I asked for a simple trim for my Havapoo and the owner of claws and paws completely shaved my dogs hair completely off. When I called for a refund mind you it is winter season my dogs breed are not supposed to be in cold weather lower than 25F she responded very unprofessional and erratic stated to take better care of MY DOG!!!! That she made her own decision on shaving my dog without consulting with owners about matted fur first and hung up the phone on me. Very entitled and rude!!!! Which I was in complete shock I’ve never dealt with a business that handles customers service in this way,So I went to location with my dog to get a refund personally and she refused to refund my money and stated behind the gate that she called the police already which is weird I never verbally threatened her or posed any harm to her I simply wanted a refund so this definitely isn’t her first time dealing with a unsatisfied customer so I called police also on my phone and waited until they arrived to make a report.Nothing was resolved police said to take matters upon myself in civil court since animal wasn’t physically assaulted which I will! I will never bring my Dog where groomers take matters in there own hands before consulting with OWNERS!!! I would never go back there again! When you first enter there's a lot of dogs barking and owner seems to have no control. Bringing my dog back in for the second time today to talk to the owner I could feel her stress and see the change in her demeanor. It's been a stressful situation not only for myself but for my dog who's going to suffer all winter. thanks to the terrible service from the folks at claws and paws

Donna Karwacki

I took my cat here for the first time & was so impressed! The owner had vet tech experience which is a big plus along with truly compassionate care! My cat was a difficult case with lots of clumping & he was in & out in an hour & a half. He looked great! Her rates are reasonable & you can tell she truly loves animals! I highly recommend this business!