Aaron's

Karen Bertoni

I have had to lease to own furniture and other items for my home due to no credit, and have done so through the Meriden Aaron's for the past 6 years. During that time I have had good and bad experiences depending on the stores general manager. Mostly they are willing to work with you, during the pandemic especially and for that im grateful amd would have reviewed them as a 4, but they changed the GM 4 times in the last 6 month's. Today I called because I agreed to pay the 2nd week of the month on my new lease, but a brand new GM. Sonya, argued with me that my contract doesn't state this, or cared about the agreement Hoggie, the last GM, made with me, nor that I'm a 6 year customer, Instead she talked over me, aggressively and was angry, I am only 5 days late, my unemployment year ended so im in the middle of waiting for my new claim to start and wasn't paid today and am broke now, she intimidated me, as Aaron's can do,threatened to come take my dryer until I could pay. I asked for one week extension and she refused to let me have the week. She said I wasn't working with her and she needed $43, which is all the money I have to run my household with my 2 daughters. She continued the aggressive intimidation tactics and offered me the corporate number for my complaints. With this GM I would not advise you making a purchase here. Also their invoice system is so confusing, often different from my rown records, you really need to keep all receipt transactions. It was a good store . This franchise may be in financial troubles, be thorough when researching. Im very upset by this treatment.

Flavio Lira

Hands up! It's an assault! This is literally !!! I negotiated a payment plan and Aarons took my bank account too much! I went to the store to ask for my money back and was treated rudely by the new manager and got financial loss! Don't trust this company, it's a trap to take your money! Caution! It is a dishonest company and does not respect the rights of its customers!

Babykins Feeney

If I could leave negative stars I would. Ok so back in August 2018 I purchased a TV/Xbox bundle. My fiance purchased the same bundle and a bed as well. While I admit I have more often than not been late on payments, I have ALWAYS stayed in constant contact with the store manager and she or he approved the dates that I was able to come in and make the payments knowing I am on disability and only get paid once a month. It went on this for months, now my fiancee has lost his job and is returning his items. I have two payments left on my Xbox and tv before I own it and all of a sudden I am getting phone calls about how they can't wait for my payment and how they want to come take my stuff. They also stored mine and my fiancees credit card information after we clearly told them not to and they have been randomly attempting charges at all hours including an attempt at 5am which sent a message to my phone waking me up. No common courtesy and no compassion at all for people they claim are good customers. I will be calling cooperate today and filing a formal complaint and after my last payment is done I will never return here again.

Sarah Butterworth

If I could leave a negative star review, I would! EVERYONE at this store is SO rude, disrespectful, unethical and very unprofessional! I have been purchasing items from Aaron's for quite a few years now and have purchased quite a few large-ticket items with all of my payments on time. Well, when it was starting to come close to the end of my most recent agreement, every time I spoke to someone at the store, they would tell me I still have 5 or 6 payments to make!! How is it that I KEEP having the same amounts of payments AFTER I make my payment every month? THIS PLACE IS HORRIBLE!!! STAY AWAY AND SAVE YOURSELF THE AGGRAVATION!!!