Renewal by Andersen of Eastern NY

Mike J

The team arrived on time to install 7 windows in a day. They were professional and artisans of their craft. After they installed the windows they cleaned up the mess. Their workmanship is impressive and instantly I feel the change from new windows. Brian and Phil and the other two gents were friendly and courteous. The following day Brian and Phil came back to install a custom door. They fixed some stuff that was wonky with the frame from before and installed the door. Windows and doors purchased from this company are worth the price of admission. The team that installed them really are professional and masters of their craft. Will hire again in future to do rest of windows in a few years. Great job, Great team

Stephanie D

Amazing from start to finish! Definitely worth the money! Professional from the get go, from the quote to booking to the installation. Measured a total of 3 times, once for quote, second for ordering, and a third for confirmation during installation which reassured me that they were going to be perfect. I appreciate the slight UV block in the product itself and the easy access for cleaning and upkeep. The team was always courteous in my home and cleaned up after themselves when they left. These windows make a huge difference in my home and the people at Andersen made a huge difference in this big project! Have already recommended to neighbors and friends, would recommend to anyone!

Jill Gainor

We are extremely disappointed with the installation of our new doors. When we ordered the doors and placed the initial deposit we were told that they would be installed in June but the actual install wasn't until November. The hardware on one of the double doors sits crooked because the factory drilled holes were not done correctly. The trim was placed back on the wall off-center leaving a raw sheetrock edge on one side. I repeatedly asked that the decorative corners match those of all the other doors, I even encouraged them to reuse the ones I had. I was told that would happen yet they were replaced with ones that did not match. Despite replacing my decorative corners with unmatched ones, they chose to reuse the trim that was damaged during install. The quality of the work is poor and I would not recommend using Renewal by Andersen for replacement doors.

Robyn P

*Update, someone from Anderson did reach out to me after my review in an attempt to solve the issue with my leaky windows. I will update my review from 1 star to 3 stars and update again based on the outcome. Renewal by Anderson is awful. The only person who did a fantastic job was the sales person who tricked us into paying for their over priced windows. The installers were polite and quick, however, when they finished we were left with a pail of overflowing garbage outside our living room window. We called several times and our sales guy sent an email, nobody ever came to get it. We had to get rid of it ourselves. Within a few months of them being installed it rained we needed to use the "warranty" for two windows which were leaking. The first time he said he fixed the issue, some of it wasn't caulked enough. Next time it rained we had the same issue. Now they are blaming our roof, I'm sorry our roof is not causing our windows to leak. Our 30 year old Peach Tree windows they replaced NEVER leaked. They were so old you could feel a breeze come in but we never had water. Over $20,000 and we had to dispose of the trash ourselves and now have leaky windows.