MacHQ

Category: Computer store

Address: 7120 Manchester Ave, St. Louis, MO 63143, USA

Phone: +13146476647

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–6PM

Reviews

trinity joseph

Oct 15, 2022

Terrible service They will ignore you and even refuse to help or listen. Just take your business else where honestly.

Claire Anderson

Oct 7, 2022

Great service from Joe and recommendations from Bailey, thank you guys for getting me set up for remote office work!

Steven Martin

Sep 25, 2022

The guy I talked to was all over the place. To me it seemed like he just did a line of coke before coming to work, he was sniffing and couldn’t sit still. I walked out, I wouldn’t recommend anyone do business with these guys.

G H

Sep 14, 2022

Had issues with 12.5.1 upgrade on iMac. Apple tech support assisted with three long calls over a period of 18 hours - nada. Had an appointment for 4 days later at WC Apple store when my son suggested MacHQ. Ultimately, my 18 month old iMac had a bad logic board. MacHQ helped me successfully navigate through the Apple web of advisors for a warranty exception saving me $900!! Eric and all the staff at MacHQ were knowledgeable and helpful and I would not hesitate to go there again. Thanks to Jospeh, Nathan and the very patient, Eric R!!

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Questions & Answers

Do you buy desktop computers from customers? I'm selling mines.

Aaron McDaniel | Oct 29, 2022
MacHQ | Oct 29, 2022

Hi Aaron, we don't buy them outright, but we do trade ins toward purchases or store credit. Hope this helps, thanks!

Do you fix macbook air's external frame damage?

Mohammad Khasawneh | Oct 2, 2022
MacHQ | Oct 2, 2022

Yes. MacHQ is an Apple Authorized Service Provider. We do both in and out warranty repairs using genuine Apple parts

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How much do you charge to replace macbook pro 2017 13" A1706 model screen?

Pranjal Basnet | Mar 6, 2022
MacHQ | Mar 6, 2022

Our pricing should be similar to Apple's, but we would need to take a look at the unit before quoting a price. You can stop by, no appointment necessary and we can give you an idea on the price. We also offer great trade in options if it's higher than you want to go. Thanks! Also, Thanks for the endorsement Michael Beary!!

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The average cost to fix Apple watch Series 4?

LG Bushey | Nov 1, 2021
MacHQ | Nov 1, 2021

It really depends on if it's under warranty and what's wrong with it. It's always best to bring the watch in and we can take a look at it. Unless it's a battery, if it's out of warranty, most customers just choose to buy a new watch. Other repairs are expensive. All watches need to be sent in to Apple. We can't offer same day service on watches. Thanks!

Do you offer a military discount

Church Treasurer | Nov 1, 2021
MacHQ | Nov 1, 2021

No I'm sorry. Apple doesn't reimburse us for either educational or military discounts. Thanks!

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Do you sell new and/or refurbished MacBooks?

Jan Milanowski | Nov 1, 2020
MacHQ | Nov 1, 2020

We sell both new and used. Best bet would be to stop by and we can show you what we have. Several new products from Apple are on backorder and we are filling orders for people as they arrive.

is it expensive to get my phone fixed?

Rachelle Brito Martinez | Nov 1, 2020
Herschel Turner | Nov 1, 2020

It depends on if you already have an insurance policy on your phone. I personally think that they are pretty reasonable

The logic board on my Mac Air has died. Do you work on logic boards?

Mindy Lawrence | Nov 2, 2019
MacHQ | Nov 2, 2019

We sure do. There are some we can't repair due to age, but it's probably best to bring the unit in so we can take a look at it. That way, we can see what options you have and make some recommendations for you. Thanks Mindy!

My Apple phone is not charging can you look at it and possibly fix it? I’m hoping there is just lint in there or dust etc!

sara stange | Nov 2, 2019
MacHQ | Nov 2, 2019

Absolutely, just bring it in. You don't need an appointment or anything. We can triage it and let you know what options are available for you. Thanks Sara!

Do you buy o ld laptops

Mary Tolliver | Nov 2, 2019
MacHQ | Nov 2, 2019

We do purchase used Apple Laptops, typically within a 5 year window. Old models we can recycle for you at no charge.

Hi do you guys purchase apple software, drives, battery packs etc. Thanks

Matt Ryan McInerney | Nov 2, 2019
Mac HeadQuarters | Nov 2, 2019

no sir.

Hello, do you guys fix Apple Watch Screens?

Danny Findley | Nov 2, 2019
MacHQ | Nov 2, 2019

We can facilitate Apple Watch repairs through our store, but we do not fix them here in store. We have to send them into Apple for repair.

How much would it be to replace the battery of a MacBook Pro (Mid-2009)?

Elijah Williams | Nov 2, 2019
MacHQ | Nov 2, 2019

Hello Elijah and good evening. The cost of the battery is $129.99 and installation is $19.99. This service can be performed while you wait and there is a one year warranty on parts and labor. Please call the store first to make sure we have that battery in stock. Thanks and I hope this helps.

How much is it to replace an iPhone 6s Plus screen?

Henok Mehari | Nov 2, 2019
MacHQ | Nov 2, 2019

Hello Henok, good morning, and sorry about your 6s Plus display. Yes, we do replace them. A 6s Plus display replacement is $29.99 with warranty (AppleCare+) and $189.99 without warranty ... no appointment necessary. This includes the replacement and installation of the entire display, home button, front camera, ear speaker, water resistant gasket, and overall calibration of the display and touch. Service time is normally 1-3 hours. If the iPhone has liquid damage or is damaged in a way that prevents the new display to be installed correctly, the repair is escalated to a mail in repair to Apple .. 3-6 business days and will have different pricing.

How much is a battery replacement for an iphone 7+?

Joshua Fenton | Nov 2, 2018
dale hutton | Nov 2, 2018

Hello Joshua and good morning. The cost for a battery replacement in an iPhone 7 Plus is $29.99 plus tax. Same day service, normally 1-3 hours, no appointment necessary. Thanks and I hope this helps.

Do you replace screens on iphone X? If so, what is the cost?

Kathleen Crowley | Nov 2, 2018
Jo Schaper | Nov 2, 2018

They work on iPhones.

Do you carry I pods?

Susan Androff | Nov 2, 2018
Henry Seymour | Nov 2, 2018

Yes they do.

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