BayCare Health System

Bob Moe

For the last few yrs, I have been receiving e bills with no problem. For the last yr, the system does not recognize my dob. Four times, I have been speaking with cust svc reps, and each time I have been assured the system is fixed. The next time I get a bill, same problem. The care I receive at Riverview and Valrico is 100% excellent- doctors, assistants, front end personnel, all terrific. The billing system/dept needs an overhaul, or someone to hire people who don't make empty promises. Your billing dept is the worst I have encountered in my life. I would appreciate a call from someone there in authority who can fix the problem in your system that does not recognize a simple dob. My excellent credit rating is being jeopardized by a mickey mouse billing dept that cannot fix a simple problem. My name is Robert Moe, you have my number in your system.

alan brooke

Went to get a drug test for employment. Three weeks later have no results. Found out baycare messed the paperwork and was told by Stephanie that she corrected and sent it to e screen to finish the test paperwork didn't arrive until Tuesday the following week. I was hopefully I will have by the end of the week. That will be 4 weeks. I can't present a test over 30 days old. I have been calling daily, the response is for to contact the testing company. I told them no I paid you 65.00 that's your responsibility. I will never use baycare again and will recommend to anyone not to go.! They are unresponsive but, got their money

Jintana Toth

Came here for my covid vaccine and I am so impressed with how organized everything is. From the greeter at the door, to forms and pens and seating available, to friendly and knowledgeable people standing in strategic locations to help direct you to the right place. They made a somewhat nervous experience calm and very pleasant.

Chandra Nicole (MyChandraNicole)

As a healthcare worker myself with an amazing health care system AND a consultant/liaison for those who need assistance verbalizing concerns, I am very disturbed at their treatment of “some” workers , specifically, their accounting department during this pandemic. I’m confused how a worker can be viewed as productive for the length of their employment, but with a new “manager”, be expected to be as productive from home, with eliminated overtime and not be provided the equipment needed to perform the task. AND, to top it all off, be written up for performance from home with no equipment provided and less time to perform the tasks. I’m even more disturbed that when this individual voiced that they felt singled out, they were told it’s none of their business by the manager, and it was suggested that there are other jobs by someone at a higher level. I expect this managerial style in an factory or restaurant setting, not in a professional business setting. Now, I have my theories for how someone could obtain a managerial position with limited experience in managing people, and how, in this divisive climate, people can treat their employees this way, DURING A PANDEMIC. I suggest that Baycare pay attention as to how they are allowing their workers to be treated, especially from a manager who’s showing partiality in this climate.