Golden Empire Transit District

Alisia Benavides Carabantes

My car recently broke down and I've been riding the bus a week, it awful there are never connecting busses the schedules say there should be I have to wait each time 30 to 20 minutes.awful

Michael Johnson

Your fired . bus 62. Blond with rout s . from south. H. Told get of bus because. Aloud to ride the circt. While saying i was endangering evryone on the bus no one was there. On. Bus. Hr amy is to reply back on this ishue asp. Johnson Michael

Luis Sosa

Every time I come here I am very polite. I am polite because that's how I want people to treat me. Every time I come here the employees are so rude. I come from orange county and I'm use to the OCTA (orange county transport authority). So I am use to excellent customer service. I bought a ticket through a third party company here (flix) and they messed up my times. I came back and spoke with pedro and he didn't acknowledge me when I approached him. He let me know there was nothing that can be done and sent me on my way. I asked to speak to a supervisor and he verbally told me. I asked him if he could write it down and he coped an attitude. When I asked him to add his name so I had a reference he refused. I wasnt trying to get him in trouble or anything but he basically didn't care. Going to have to find alternative services in the area.

Melissa Wolfenstein

I go through downtown at least once a week to transfer buses or go somewhere in the downtown area. The bus drivers are very hardworking, they have a tremendously difficult job having to drive and be constantly aware of everything going on around them while they drive and are even parked AND then they have to also be the ambassadors for the GET BUS customer service which they do with an unassuming air. I am REALLY grateful for the GET BUS as being unable to drive this is my car service all around Kern County for myself and my service dog Conri. Many Blessings to the GET BUS and ALL the hardworking employees.