Verizon

Jaime-marie Blanck

Excellent service while at the store but we weren’t able to set up our new cell phones when we got home. :( Store was clean and not crowded-especially for a Friday at 430 pm. Sales associate was friendly and semi- helpful but not knowledgeable at all about technical issues (for example, how storage space is/was used on my phone when I had questions.) Overall, the visit seemed great, but we were left without cell phone service and unable to access our new iPhones when we left. It was only after speaking with both Verizon customer service tech support as well as apple tech support that we were able to set up our new phones and have cell phone service. (The paper with directions pertaining to setting up iCloud on our new phones worked in the past, but did not help us at all with the new iPhones this time.) Be careful to check your bill, also. (Found out after calling tech support that our payment was actually higher than we were told and did not match the sales quote from the sales associate the previous day so this issue is still getting sorted out.) Overall, it could be worse but our experience could have definitely been SO MUCH BETTER.

Marybeth Kramer

Suzanne & Justin in the sea girt no office were both very helpful & patient . Both their customer service skills were very much appreciated & made my transaction extremely easy !

Peter Piscitello (PCPete)

Avoid this place like the plague. Just look at all the complaints and their copy paste reply about their terrible employees. …Hello Pete, we apologize for your less than ideal experience. We care about providing what you need, not just making a sale. We are always listening to our customers and keeping your best interests in mind. We hope we can provide you with better support in the future.

Michaela Honora

Verizon workers used to actually help you fix your phone. Now they just tell you you need to buy a new one. Went in recently and was told by a very aloof, rude and obnoxious associate that there was nothing they could do. Barely tried, zero …This is not the experience we want you to have, Michaela. Our team should always be ready to help you with courtesy, respect, and professionalism. We hate that we let you down and understand we have to make improvements. We hope you'll give us a chance to make it right next time.