Mac Business Solutions

Category: Computer repair service in Gaithersburg, Maryland

Address: 9057 Gaither Rd, Gaithersburg, MD 20877, USA

Phone: +12404156250

Reviews

Christoph Boget

Dec 27, 2021

Overpriced and you can't really trust their timelines. To me, the only reason to go there is if you can't make it to any of the other Apple stores in the DMV area.

Dave Waugh

Oct 27, 2021

I had multiple problems syncing my Apple devices. David Frey spent an hour of his time talking to me and walking through all the information that I needed to fix my devices. I have nothing but good praise for the efforts of everyone here in …

Sarah Keith-Warner

Sep 27, 2021

I came to the store the other day in need of assistance with my Mac. There were 3 employees and 2 were already assisting customers but greeted me anyway. The 3rd was sitting behind the back counter with Airpods in and staring at what looked …

weston walters

Jul 29, 2021

Fast service with logical explanation. Highly recommend!

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Questions & Answers

Do u fix iPhone 6

Ths_ astro | Nov 26, 2019
Mac Business Solutions (Owner) | Nov 27, 2019

Yes they can do some repairs on iPhone 6

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Hello, I have an old Mac Pro (mid 2009) memory is 4 GB 1067 MHz DDR3 processor 2.26 GHz Intel Core 2 Duo. Is is possible to increase it's memory so it can be updated to a new mac OS?

Jose Ferreira | Nov 26, 2019
Simone Thompson | Nov 27, 2019

Very nice people there...and they do repairs on Macs, very reasonable and fast.

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Do you service iPhone 4s? If so, I get a "Password Incorrect" message for my regular email account. It says "Enter the password for the Exchange account "RexBull". It never suggests an alternate way to change the password, which is unusual. thx

Rex Bullinger | Nov 26, 2018
Shawn Pierre | Nov 27, 2018

Unfortunately we do not do much with them, however, for that issue you would need to try and change your password on a computer because the application you are using is no longer safe. So features like changing passwords are not do able.

If I buy a product will I need an appointment to buy it? get it? set it up? YOUR STAFF WERE SITTING ON THEIR BUMS>>>

Stacy King | Nov 26, 2018
Max Sweet | Nov 27, 2018

they're not active like a best buy but I found them to be very helpful. thumbs up.

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WHY DID YOU TURN MY 15 YEAR OLD DAUGHTER AWAY WHEN SHE NEEDED HELP WITHIN HOURS? She needed a simple bit of help setting up her new phone she bought with her own money! She was so sure you would help her and you said you need an appt.

Stacy King | Nov 26, 2018
Mac Business Solutions (Owner) | Nov 27, 2018

We require appointments for all iPhone repairs or setup as it does take some time. We did explain that even simple setup can take a while, from 45 mins to several hours. Asking us to assist without an appointment 5 minutes before we closed is a bit of an ask when we all have families and dinner to get home to. We are hard working individuals, not robots and do deserve some respect. We asked that you could setup an appointment so we could fully assist you. We do not turn away people because they are sons or daughters of someone, or that they bought something with their own money, or someone else's. Your daughter was right that we would help her, but we knew it could not be completed during our normal business hours, and so asked her to make an appointment. We encourage anyone that needs help to seek it out, and to not be afraid. Should you want to discuss this, or anything else further, please call us.

do you replace batteries in Iphones?

joseph wolfinger | Nov 26, 2018
Margaret McCarthy | Nov 27, 2018

They supposedly do replace batteries, but you have to make an appointment. They only make appointments two weeks out and they are constantly full. I think it’s just a farce, , that they really don’t want to replace the batteries. I have been checking their on line scheduling every day for 2 weeks and there is never an opening

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Can I call tomorrow and get help even if you are not open. Please answer asap

brooke rudy | Nov 26, 2017
Frances Alcinda Rosenzweig | Nov 27, 2017

I don't know, but you could call anyway and see if someone does answer and you do get help.

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