Best Buy

Category: Electronics store

Address: 2020 W 31st St, Lawrence, KS 66046, USA

Phone: +17858430657

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

lee eastling

Aug 2, 2022

I was most disappointed that my reward certificate had expired! As many emails as I receive from best buy , I thought maybe I would get a reminder that a certificate was soon expiring. I will rethink my future purchases .

Jason Domann

Jul 21, 2022

$29 + harassment to recycle a monitor I bought from you? You've lost a long-time high-ticket customer today. I'll just order my electronics over the internet if your retail operation doesn't add value to my experience.

Aidee Andrétti

Jul 6, 2022

Half the order was delivered after waiting a month. Then was told it will be another month for rest of my order to come in. One of the items was marked as in store pick up and was never ordered to be delivered. To top it off, the installation crew made damages to my new home. Awful experience.

Freddie Pope

Dec 10, 2021

I purchased a pioneer vsx104 elite receiver a Polk subwolfer ,Polk tower speakers ,Polk book shelf speakers and a Polk center channel speaker it rocks the staff was so helpful I was amazed I spent alot but not alot you know what I mean, its a really nice store clean and orderly I will definitely be going back for some more purchases.

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Questions & Answers

When I bought my IPad, the clerk set up the access to apps, which requires a fingerprint. I discovered that this does not work, but they wouldn’t fix this unless I forked over fifty dollars. No! Not fair!

Barbara Holter | Sep 7, 2020
Elizabeth Small | Sep 7, 2020

You can look on YouTube for ways to fix this. It's not very complicated unless the fingerprint button has broken and needs replacing.

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Best Buy Question: I have a order for a pick up and I forgot to screenshot the order # and wasn’t on a best buy account when ordering it. Should I just arrive at the store on the day it’s suppose to be there and give them my name and what I ordered?

I J | Sep 8, 2018
Pete Romano | Sep 8, 2018

They should have sent you an e-mail confirmation. If you have not seen it, check your spam folder. Every time I've ordered in the past, I was sent one. You can always get a screenshot of that or print it out.

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Do you carry ink cartridges for printers? I have HP printer needing black ink #934.

Vicki Peterson | Sep 8, 2018
Pete Romano | Sep 8, 2018

They do have printer ink, to see if this store has it in stock, you can check on line or call.

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Does this place repair digital cameras?

Dustin Gallegly | May 10, 2022
Dustin Gallegly | May 10, 2022

Thanks! Good to know.

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What are the Covid safety practices like here?

Anonymous | Sep 7, 2022
Lisa Sinclair | Sep 7, 2021

Masks!

We have 2 satellite dishes that Dish Network does not want and they told us to take it all to Best Buy. Will Best Buy take the large 2-3 foot diameter satellite dishes?

Joleen Bechtel | Sep 7, 2020
Tom Parisi | Sep 7, 2020

Ya really need to call them and ask an employee or store manager before you drive out.

Do you guys fix beats head phones?

cooldude 101 | Sep 8, 2019
BaiLee abbott | Sep 8, 2019

I think so just call ahead

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Will Best Buy accept used electronic items, ie, tv, air conditioner, computer, microwave, etc.?

Roxanne Mettenburg | Sep 8, 2019
Karen Navis | Sep 8, 2019

Goodwill will accept used electronics. They harvest the metals that have value to further their mission.

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How soon do you think they're going to close the doors on this location?

michael may | Sep 8, 2019
Daniel Molthop | Sep 8, 2019

I don't think they are

Do you repair washing machines that aren't draining properly in Lawrence.

p look | Sep 8, 2019
Philip Henderson Jr | Sep 8, 2019

I am pretty sure that they don't repair appliances in store, they'll most likely send a technician to your home to make repairs. But if it's not draining properly, it may be a plumbing issue rather than an appliance one.

Will you haul away my old dishwasher when I purchase a new one from Best Buy?

Charlotte Van Vleck | Sep 8, 2018
Philip Henderson Jr | Sep 8, 2018

Yes they will, they removed and took mine away.

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