Best Buy

Category: Electronics store

Address: 1615 Emmet St N, Charlottesville, VA 22901, USA

Phone: +14349771578

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Dylan Overstreet

Jun 15, 2022

Purchased a satisfactory open-box TV online. Got a text to go pickup. Drove over an hour to pick it up and was told they don't have the TV. Then I was offered a discount on another open-box TV as compensation. I agreed and so they went to get it. They came back and said the TV is "being sent to service" so I couldn't purchase that one either. The store manager, Hussein Tareq, is incompetent to say the least. I asked him how this could have happened. I tried to get details on how the satisfactory TV came to the store (return in person or shipped to the store), who from Geek Squad did the quality check, who checked it in online afterwards, etc. He was unable to give me an answer to any of it.

Rick Stackhouse

Apr 26, 2022

Wanted to finance a new phone and spoke with a gentleman named Ben and he was very helpful looked up exactly what I wanted, assisting me through the finance process, was approved and Ben placed my order and explained options to having it sent to the store or directly to me. Completed the process and notified me what to expect and that I would be notified when the phone should arrive. I was very pleased with the process and how smooth it went.

Bill Strong

Mar 23, 2022

Visited a best buy in South Florida. It was fully stocked with cameras and lenses. The Charlottesville store had lots of cell phones and a few cheap and old cameras. cool beans if that is what you are looking for. It was not what I was looking for.

Tony Boese

Nov 21, 2021

I've had some major interactions with this Best Buy over the last several years and they have been generally good. I've gone three times for phones, most recently yesterday, and those experiences have been smooth and successful. The Geek …

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Questions & Answers

why don't you pick up the phone? on hold 19 mins. still no one picked up. Do need business or not.

Kathryn Yates | Nov 23, 2019
john martin | Nov 24, 2019

Must be busy with other customers, not sure

do you repair sewing machines?

Kelly Isaac | Nov 23, 2019
Rj Wade | Nov 24, 2019

Yes service is for electronics only and even a large portion of that is not serviced unless under warranty. No sewing machines do not fall under their service.

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Do you repair or replace cracked screen on phones? Mine is J3 Eclipse Smsanug Galaxy

Frances Cooley | Nov 23, 2018
Terry Dowdell | Nov 24, 2018

Contact Best Buy's Geek Squaf.

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do you hv undertle in ps four

Matthew Leftwich | Nov 22, 2020
Mario Corchachdo | Nov 23, 2020

Nintendo switch

your voicemail says twice to hit 1 for product availability but kept getting transferred to other things that I did not ask for. finally it offered to have me fill out a customer satisfaction report, but wasnt able to participate in that either

kevin reynolds | Nov 22, 2020
Rayni | Nov 23, 2020

Sorry, but we're not able to give out exact stock levels over the phone. For product availability please see bestbuy.com and filter by location.

Does the charlottesville best buy have apple watches in stock..? i am unable to obtain this information via phone

kevin reynolds | Nov 22, 2020
mike kohler | Nov 23, 2020

Sorry do not know. ☹️

Does anyone have experience with installation of stackable washers and dryers? We heard Lowe’s was a bad choice and are wondering about Best Buy.

cameron saucier | Nov 23, 2019
K brunal | Nov 24, 2019

Actually I used Lowe's and they did a great job

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I would like to cancel my service contract with Best Buy as I have bought a new cpt notebook elsewhere. Can you help me? Please advise soonest.

Jane Steljes | Nov 23, 2019
Hunter Pugh | Nov 24, 2019

It sounds like something you needed to talk to Geek Squad directly about. Be warned though I know some former feel squad employees from this store, their entire job is to sell you more, and unnecessary products. If you ever needed service on your notebook local repair shops can do it better, faster, and cheaper most of the time.

Does Apple - MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD(Latest Model) - Silver. Available?

Betty Johnson | Nov 23, 2019
Sam Sung | Nov 24, 2019

Ask inside please

Where can you recycle a tube television in Charlottesville?

Loi Patkin | Nov 23, 2019
Loi Patkin | Nov 24, 2019

Thanks for the information.

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Is there a best buy store in Staunton va

Patricia Walker | Nov 23, 2019
Jonathan Bain | Nov 24, 2019

Not in Staunton. Charlottesville and Harrisonburg though.

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Do you accept older working printers, laptops for recycling s

Nancy Lawson | Nov 23, 2019
adam kennedy | Nov 24, 2019

They don't actually check this, call them.

can you pay your best buy credit card bill in store

Angie Varner | Nov 23, 2019
Ruth Branger | Nov 24, 2019

Yes as long as you use cash or a check

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do you recycle printers?

kenneth rothwell | Nov 23, 2018
JoAnne Noto | Nov 24, 2018

Yes they do

Do they accept payments? Like Aaron’s for example?

Rebecca Wiseman | Nov 23, 2018
christie morse | Nov 24, 2018

They can get you a best buy credit card

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I have 3 old TV's that I need to get rid of. Can I bring these to your store for disposal?

linda sprouse | Nov 23, 2018
Sharron | Nov 24, 2018

Nopr

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do you recycle old electronics?

Ty Heilman | Nov 23, 2018
Dennis Goff | Nov 24, 2018

Yes they do

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do you set up tv for home?

Cynthia Chandler | Nov 23, 2018
phase3ops | Nov 24, 2018

As mentioned, they do installations for a fee. I recommend you stop by the store to get details regarding options and fees as they may change from time to time.

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How much do you charge to remove old appliances when installing new ones ?

Linette Burton | Nov 23, 2018
Floyd South | Nov 24, 2018

Its free when you buy. I. E. A stove or refrigerator.

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Can you replace battery on iPhone 6

Barbara Cross | Nov 23, 2018
Terry West | Nov 24, 2018

Yes they can

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Do you have the Swagtron T6 Hoover board in stock?

Karen Nash | Nov 23, 2018
Glenn Jordan | Nov 24, 2018

I didn't see one yesterday.

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Do you sell fit eat.

Farzaneh Milani | Nov 23, 2018
LaMont Penry | Nov 24, 2018

No idea what you're talking about

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Hey im looking for Double sided USB.

GZ-Z EL Fara gon | Nov 23, 2017
Jamie Thomas | Nov 24, 2017

They do sell the USB C

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I returned an item on Fri. And I have not been reimbursed. I Pushed a stick for my t.v. It was total 42.99 and I returned it on Fri. same day and have not received money back in my acct. The man at customer service said 24 hours

KAREN Enobakhare | Nov 23, 2017
Gordon Uglow | Nov 24, 2017

I believe it may possibly be a combination of both human and computer error. It definitely would have to be one or the other. It has happened to me personally at Best Buy in the past. The best and only thing you can do is be diligent and make any and all phone calls necessary to your satisfaction as a consumer.

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I have a floppy disc that i need to get the files off of it. Can you do this?

Lori Richards | Nov 23, 2017
Michael Williams | Nov 24, 2017

Call them and ask.

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