Schumacher Volkswagen of West Palm Beach

Category: Volkswagen dealer

Address: 3001 Okeechobee Blvd, West Palm Beach, FL 33409, USA

Phone: +18448076811

Opening hours

Sunday: 12–5PM

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: 8:30AM–6PM

Reviews

Michael Lubinski

Aug 31, 2022

I had such a positive experience at this dealership! I just purchased a brand-new 2022 Volkswagen Jetta from sales consultant Catalina Reinhardt. I contacted no less than a half dozen local dealerships with no luck finding what I was looking for. Catalina was able to find me the exact car I wanted, which was not even on the lot yet and was in transit from the factory. There was no baloney working out the final price and I feel I got a very good deal. From start to finish the paperwork took less than two hours and my overall experience was excellent! I have purchased and sold approximately 10 cars in my lifetime and this was by far the most pleasant hassle free experience. Special thanks to Schumacher Volkswagen and Catalina you guys rock!!!

Amber Ives

Jun 2, 2022

Henry Ray was our sales guy and he was great!! He made us feel comfortable and wasn't too pushy. He got us the price and payments we were looking for. We were also done with the whole process relatively quickly. The finance guy was great as well. We will definitely recommend him in the future!!

Jonathan Hamm

Jun 2, 2022

I wanted to share my story, I met the incredible staff in the service department who helped take care of my car. Mr Johnny Bueno (GOOD), Reese Goldstein and Zachery Armanini. I have a 2019 VW BEETLE that is bone white and is quite special to me. My battery was totally dead and there was also issues with the two front tires. I brought it in and they immediately took assessment of my problem and took care of me. Johnny "Good" Bueno went over everything and was a pure professional as well as friendly and approachable. I knew it would be a bit pricey coming to the dealership, but I wanted the job done right with people that were familiar with VW Beetles. Mr Reese Goldstein and Mr Zachery Armanini checked out my vehicle and also discovered a giant tear that went around my right front tire. They were both concerned that it would blow out at any time. Did I spend more than I wanted or expected to? Yes, I did. But I also got incredible service, honest answers and they were able to offer a discount on a portion of bill due to my being a veteran. It was enough to know that there are people out there that still care. I am sold on Schumacher Volkswagen of WPB, thank you gentlemen. It was more than I ever expected. All of you went above and beyond. It is appreciated and I truly thank all three of you.

Felicia Kemp

May 12, 2022

I took my car to this location for service. When I ran into a problem and asked the service manager if they are telling me this because I am black he told me to find another dealership to have my car serviced immediately. I will spread this gobally. To me they were trying to play on my intelligence and cannot deal with black people that's why I ask him that.It's the white guy that is a Service Manager who told me to find another dealership because I brought up race although I waited 4.5 hours for an oil change, tire rotation, balance and squeaking of my rotors when I drive. Which is the second time I have addressed the issue of squeaking when I drive the car. They feel they can tell me anything and they cannot and continue to tell me it is normal. It is not. I was very upset with the fact that the service manager decided that he was not going to fix my car because there was no money in the repair, although it's under warranty, really. It's not his decision.. It's normal he said. That's a lie. There's more I have to address with this Dealership. Dimitri is the bomb. Donna is the bomb. The service manager Frank you made a mistake. Now they will ALL get together and plot against the customer to save themselves. A very unhappy customer. Lastly, after I was told my car would not be fixed because there's no money in it for the dealership that's when I lost my temper but apologized. The only reason I came to that Dealership is because of Dimitri . I will tell anyone and everyone not to go to your dealership because of the service manager and Frank. My uncle owned a dealership in the Midwest. I have all the guidance I need from him. Poor service that's the bottom line. You cannot tell me anything, not me.

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Questions & Answers

Do you have WIFI in the dealership when I'm waiting for my service?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

Yes we do. Connect to Guest_Wifi when you come into the dealership for free wifi.

Do you offer shuttle services if I have my car fixed there?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

We do provide shuttles to our service center guests. Ask your service specialist during your appointment.

Do you provide loaner vehicles if I have my car fixed there?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Alex Garcia | Sep 7, 2019

If available, advisable call ahead to see if available.

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Do you sell the VW Jetta?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

We have a number of Jetta models on our lot. If we don’t have the exact one that you want, we can find it for you. Learn more online: https://bit.ly/2ZBtGYa

Do you sell the VW Tiguan?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

We have a number of Tiguan models on our lot. If we don’t have the exact one that you want, we can find it for you. Learn more online: https://bit.ly/2ZBtWX8

Do you sell the VW Atlas?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

We have a number of Atlas models on our lot. If we don’t have the exact one that you want, we can find it for you. Learn more online: https://bit.ly/2ZEv4t5

What's the benefit of using OEM parts?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty.

Why should I service my vehicle at a dealership?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

You should service here because we have factory certified technicians trained by the manufacturer on the latest vehicle enhancements and repair techniques. Give us a call to schedule your appointment

Do you offer warranties on your cars?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

Most of our vehicles come with a factory warranty. Come chat with our team to learn more or call us

Do you offer leasing?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

Yes, we do offer leasing and we have a number of lease specials on our website right now. Contact a member of our sales team to learn more.

Do you have Volkswagen parts?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

Yes. We have an extensive stock of OEM parts and accessories. If we don’t have the part you need, we can also order it for you.

Can I have my car repaired here?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

Definitely. Give our service center a call to schedule an appointment.

I don't own a VW but would still like to service my vehicle at your dealership. Will you work on other brands?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

Yes, we work on almost all makes/models outside of just a few exotic cars. Feel free to give us a call or hop online to schedule an appointment. We look forward to working with you!

Can I have my oil changed here?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

Absolutely. Give our service center a call to schedule your appointment.

Will you buy my car if I don't buy one from you?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 6, 2020

We are always looking to improve our inventory and would be more than happy to buy your vehicle from you if we feel it fits what we are looking for. Go ahead and give us a call or hop online and fill out a value your trade form for more info.

Do you take car trade-ins?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

Yes, we definitely take trade-ins. You can get an idea of the value of your trade-in on our website.

Do you sell used cars?

Schumacher Volkswagen of West Palm Beach | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

Yes, we offer a variety of new and used cars. You can find our inventory on our website at https://www.vwofwestpalmbeach.com/ or click the link on our listing.

Can an owner of a 2016 VW Jetta replace his own battery? Is there any electronic reset that must be done by the dealership service Dept?

Bill Brown | Sep 7, 2019
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

Bill, It is possible and fairly easy to replace your own car battery. However, there is a potential risk of shock. Be sure to be extremely careful and follow the instructions in your owner's manual very closely. Doing so may lose you some of your car's electric pre-settings. Our parts department can help you find the best battery for your car. You can also avoid the trouble, and bring your Jetta in to our experienced service team for a new battery.

Service department opened on Sundays?

Kevin Scully | Sep 7, 2018
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

Kevin, Our service center is closed on Sunday. However, we stay open until 8 on weekdays to make scheduling an appointment convenience. Set up youe next appointment online: https://bit.ly/2IcHpPU

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Good night Does the part of parts open on weekends ?? Until what time ??

ricardo bomfim | Sep 7, 2018
Schumacher Volkswagen of West Palm Beach | Sep 7, 2019

Richard, Our parts department is open from 8am to 3pm on Saturdays but closed on Sundays. Our spare parts department is open from 8 am to 3 pm on Saturdays, but is closed on Sundays.

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