Napleton's Palm Beach Acura

Category: Acura dealer

Address: 6870 Okeechobee Blvd, West Palm Beach, FL 33411, USA

Phone: +18889807593

Opening hours

Sunday: 11AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–8PM

Reviews

Jorge Sainea

Aug 26, 2022

I purchased a Tesla Model Y for over 75K and The windshield was broken when I picked up. After I talk to the “Manager” whom suggest to call and lie to my insurance to place a claim (which I consider dishonest). He didn’t want to talk to me anymore and didn’t show up either. They don’t want to fix my car by any reason even when I have proves when I picked up the car where the car has the damage They stop answer my calls and I haven’t received an answer yet. I picked up the car almost a week ago. (Aug 17) I have to proceed some how with a lawyer but be careful if you are planning to buy something here Terrible experience until now

Tiffany Murphy

Jul 26, 2022

I am beyond happy! Sky put in hard work finding me the perfect vehicle! He’s super patient….even in 90+ degree weather!! Josh put his skills to work in the utmost way in making this dream a reality! I’m so thankful for them both. They went above and beyond while also making the process smooth and fast. Sky and Josh….thank you for your service!

wanyao zhang

Jun 21, 2022

If you could go somewhere else, please don’t hesitate! First of all, be careful with the details of your vehicle. This is the new MDX I purchased from Napleton Acura. The pictures were taken next day of taking the car. Missing parts, damage paint, dirty fuel cap! OMG, I can’t express how upset I was. Secondly, bad post customer service! after taking the car, I want to activate the tracking system. Called the dealer over 10 times, still not able to get hold a person who can help. All they did was transfer me from service to sales, from sales to services, back and forth.

Adam C. Markow

Jan 28, 2022

I just purchased a 2014 Tesla Model S from Karl Johnson and Chris of Napleton’s Acura of Palm Beach, and I am extremely happy with my purchase. I love my new car, and the treatment I received from Karl and Chris throughout my purchase, from initial contact to find delivery was incredible. I would venture to say that I am more happy with this experience than I have ever felt throughout the the purchase of any car I have ever acquired. I would give my experience 5 out of 5 stars!

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Questions & Answers

How can I get someone from service to call me back? It's been 2 weeks, I have called twice and was unsuccessful in being connected to someone. Was told someone would call me back. Any advice?

Deborah Segalla | Sep 6, 2020
Jess Schussler | Sep 6, 2021

You can't, they all lie and are typical burnt out used car salesmen. Go to anywhere else

Read More

I am looking for a right front mirror for a 2009 Acura TL (My car color is metalic gray) Do you have it in stock and what is the price? VIN Number is 19UUA86209A0051

Joseph Reynolds | Sep 7, 2019
Tony V. | Sep 7, 2019

The parts department is closed at the moment. Call tomorrow after 8am and speak to either Tiffany or Ignacio and they will be more than happy to help you. Have your VIN handle to assure proper color. I will be out until Monday.

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