GIANT

george merry

Dirty And over Expensive If there was A super Walmart instead of a giant that would be much better

Margaret Saiber

The employees are very friendly. Problem is that I am a Rotate product type of person. The past few times I have shopped here there are plenty of expired dates on products. I have mentioned it to the customer service department. They don't seem that concerned. If you can't return expired products then don't sell expired products. Just my thoughts.

Megan

I am very unhappy with the Giant Direct at this location. I have tried giving them the benefit of the doubt when they repeatedly forget an entire bag of my order or miss items. I waited 20 minutes for someone to bring my order to my car. I do not usually complain, and there have been times things ran smoothly. I do not believe I will be using the Giant Direct service at this store again. I really enjoyed the convenience of saving time, but at this rate I am missing items/waiting in the parking lot just as long.

Ben Smith

I used to like this Giant until they decided customer service was a very, very low priority. I am all for technology and appreciate that they put in self checkout stations, but not at the expense of deciding they could then shut down every single checkout lane with a human except for one! As you can see from the pictures, every single lane was closed and four employees were gathered behind the checkout station talking. I even tried to do self checkout but they didn’t update their machines to get rid of the “place your item back in the bagging station” feature so it gets locked up every two seconds. I had a lot of items so I went into a line and had to stand there waiting for 15 minutes. The only saving grace at this store was the kind, helpful and courteous Leslie who helped me check out. I won’t be returning to this store and if this is Giant’s new policy, which it appears to be trending towards, I will take my business to a more customer-friendly supermarket like Whole Foods.