Jones-Onslow Electric Membership Corporation

Category: Electric utility company in Jacksonville, North Carolina

Address: 259 Western Blvd, Jacksonville, NC 28546, USA

Phone: +19103531940

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Ashley ketner

Jul 31, 2022

if i could give no stars i would, yalls customer service for this supposed emergency service is so rude i call to ask if theres any issues with transformers around since we just had a big storm with alot of lightning and this lady proceeds to try to call me out about the fact i have a "bad lug" on my meter box that they refuse to help with even though without this piece the meter cant even be on.....so unprofessional if i could use another power company i would the disrespect is crazy saying oh your pulling alot of power so yea im sure its, been 106 or better heat index DUUUUH ill be figuring out a way to make a formal complaint dont appreciate the mokery that this lady just made seemed like she didn't even want to be at work when we were only calling to ask due to the storm when we originally had a blip.......do better jones onslow......

Jon Micheal

Feb 18, 2022

No warning, no real reason, no excuse for the increase of power bill by extraordinary amount. When nothing has changed with my power usage. I monitor my reading, and nothing been drastically different past 3 years. Complete disregard to their customers.

Vanessa Rohrer

Feb 17, 2022

JOEMC's customer service is abysmal. When I called to express concern over bills that had increased by over $300 over the course of two billing cycles, the representative immediately launched into a lengthy description of how winter heating affects electricity usage. She continued without pausing for several minutes with a tone of deep condescension as if she was explaining to a small child, leaving no opening for me to actually ask the questions I had called about. When you are aware that you are about to receive a great deal of customer complaints, such as when you are sending out surprise $500 bills, you're much more likely to mitigate that very justified response with an apology and an inquiry into how you may assist the customer. Treating consumers as if they are intellectuallly impaired and irritating has never garnered a company a very favorable response.

Justin Sanchez

Jan 12, 2022

Most outrageous electic bill I have ever seen and I have lived in many different states and places being military. This company raises your prices with out notice and tells you dumb excuses to try and make up for it. Like its winter you're running your heating unit extra. Well guess what I haven't ran my unit more than half of this month at all its still the same price! Such a rip off. I would recommend going solar because its gonna cost you the same to install those as it eould for 3 months of you bill with these a holes.

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Questions & Answers

When is the power coming back on in Jacksonville do we know when we going to start fixing it?

Michael Dunn | Sep 7, 2019
Alyssa Gentile | Sep 6, 2020

did you ever get your power back?

My power is out Why?

Shelley Oltrogge | Sep 7, 2018
Sandra Bray | Sep 7, 2018

141 Freshwater Dr Hubert

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When the power Is expected to be back ?

Abderrahmane El Omari | Sep 7, 2019
William Bennett | Sep 7, 2019

Plz come to kinston and cut our lights on plz

Are you working on restoring power in the Pineygreen area?

Gregory Atkins | Sep 7, 2019
jonathan gibson | Sep 7, 2019

Power restoration should begin tomorrow.

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Power outage in richlands. When will power be back on?

Diane Swanson Bourn | Jul 8, 2022
Vixon Clark | Jul 8, 2022

I don't know you might have to call Jones and onslow emergency line.

Are you open today?I was looking to hook up new service. I have been on hold for a long time listening to your advertisements.

Rebecca johnson | Jul 8, 2022
Richard Flores | Jul 8, 2022

👍

Does anyone know why the power has gone out in Hubert? 2/20/2022

Suzanne Schreckengost | Feb 8, 2022
Bobbi Gemmell | Feb 8, 2022

My power hasn't been off so I have no idea, maybe doing some kind of work

Is your power out on sandridge rd

Alton Riggs | Sep 6, 2021
Rose F Pickett | Sep 6, 2021

No

4371 Gumbranch Road is off. Any idea when it will be on?

Donna Camiso | Sep 6, 2020
Bonnie Cole | Sep 6, 2020

I was just talking to a friend at the far end of western, like the extension. And his power was Just restored.

Is there any way I can have my Billing Due Date moved? I understand the whole billing date due to how the meters work, but is there any way I can change the date my bill is due?

Kylee Winterringer | Sep 6, 2020
Elaine Meritt | Sep 6, 2020

I don't know, you must call them

Hunters Creek meter replacement. Does anyone know dates, or duration of power outage concerned with heat, pets and food

alicia Martinez | Sep 7, 2019
100 Percent American (Change is Hard) | Sep 7, 2019

Well as devastating as Florence was in 2018 close to MCAS New River and it took 6 days before we got power back possibly could have been sooner but Duke power was playing games Jones Onslow did their job 👍😎

Is there a restoration time for Marshall farms on piney green

Mary Wissler | Sep 7, 2019
Jerry Hobbs | Sep 7, 2019

Call JOE EMC.

When will power be restored in swansboro

Christy Nash | Sep 7, 2019
Jerry Hobbs | Sep 7, 2019

These questions do not go to JOEMC.

We have no power on parkertown rd. Please let us know when you get it back up.

Dave David | Sep 7, 2019
Jerry Hobbs | Sep 7, 2019

Call the company and report the outage

Power out on 210/island drive NTB when will it be restored, went out 10mins ago?

Beverly Strickland | Sep 7, 2019
Jerry Hobbs | Sep 7, 2019

You need to report the outage to the company. Most EMC's try to rectify typical power outages in 2hrs or less. Typical meaning not due to tornados, hurricanes, or other large scale catastrophes.

Why don't we have lights at 896 Hwy 41 East in Jones County.

Archie Hargett | Sep 7, 2019
Jerry Hobbs | Sep 7, 2019

Need to call the company and report the outage.

When will Islank creek rd get lights on.

Sharlet Tripp | Sep 7, 2019
Jerry Hobbs | Sep 7, 2019

You can track joemc outages at the following website: https://joemc.maps.sienatech.com

is there power at dales pub in holly ridge

rhett gunter | Sep 7, 2019
Jerry Hobbs | Sep 7, 2019

Call Dales pub.

Do you know when the power will be on for Mallard Creek?

Crochet Queen (CDeVaul) | Sep 7, 2019
Jennifer Riley | Jan 9, 2022

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My power line is down in my yard who do I call?

Hannah Smith | Sep 7, 2019
Brett Kaempf | Sep 7, 2019

Jones onslow electric themselves. Tell them where you are at, and what exactly happened to your pole and they should come put a new pole in or fix yours

I am in the old Hunters Creek housing area. Power came back on for one hour then shut down. Approximately when will the power come back on?

Jacqueline Robinson | Sep 7, 2019
William Bennett | Sep 7, 2019

When will power be restored

Are you working to resolve electric Al problems on sandridge rd Hubert

Alton Riggs | Sep 7, 2019
Deashia Chadwick | Sep 7, 2019

What about village Dr jacksonville?

What is the deposit for getting power at a new residents

Eddie Norwood | Sep 7, 2018
Rodney Washington | Sep 7, 2018

$300.00. However, if you are a member of Marine Federal Credit Union you can have them provide you a waiver letter for the deposit.

I am a current Jones onslow customer and am thinking about moving and want to know if I move to another location within your service area can I just transfer my service?

holly buckley | Sep 7, 2018
Rodney Washington | Sep 7, 2018

Yes.

How much is the deposit?

Christian Sierra | Sep 7, 2017
Regina “Jeenababy” Long | Sep 7, 2019

U have to have a 600 credit score I've banked there4yrs. All my checks go there an they wouldn't give me one. I was so upset!over2200 Every Mth but because my credit score is not600 I couldn't get the waiver it's BS

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