Village Green Apothecary

Category: Vitamin & supplements store

Address: 5415 W Cedar Ln, Bethesda, MD 20814, USA

Phone: +13015300800

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 8:30AM–5PM

Reviews

stillripples

Nov 4, 2022

Even though I live in VA I make the drive out to Village Green in Bethesda to get my supplies of alternative medicines. The customer service is outstanding, every nutritionist I've dealt with has been patient and knowledgable; an unbeatable combination. Plus the store carries an enormous range of products, even as it feels homey and has this small town, personal touch.

Daniela Kerley

Nov 1, 2022

Always professional, always fast shipping and competitive pricing.

Francina Williams

Oct 29, 2022

Product is all natural. Easy to order and received in a timely manner.

Jen

Oct 18, 2022

This place is a dream come true for anyone who's pursuing optimal health. It stocks the best brands, and the customer service is remarkable. The people who work there know their products, and I am grateful to Gail, the owner, for the mini tour she gave me. I appreciate the small-town, welcoming vibe that extends even to the parking situation (free, ample parking in a lot). Keep up the good work!

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Questions & Answers

DO YOU HAVE A Prescriber’s National Provider Identifer Number?

Ted DeZurik | Nov 6, 2020
Village Green Apothecary | Nov 6, 2021

We do have an NPI, if you need to get it, please contact our pharmacist at 301-530-0800 ext 1000.

Do you sell Differin cleanser and Balancing Moisturizer? Thank you!!

Susan Drescher | Nov 7, 2019
Faith | Nov 7, 2019

As a customer I'm not familiar with all their products.

Do you have trameel cream

Nancy Thornton | Nov 7, 2019
Faith | Nov 7, 2019

As a customer I can't recall, but I they should have something similar. Wonderful place but as an overall they don't do returns,store credit, or exchange like Whole Foods or MOM'S.

Do you sell.lane labs shark cartilage?

alicia rav | Nov 7, 2019
Al Honarvar | Nov 7, 2019

Call them. I'm only one of the customers

What kind of treatment you get here

Manithan Abraham | Nov 7, 2017
Leah Ray | Nov 7, 2018

Outstanding. The pharmaceutical team is not only highly skilled and educated, they take a personal interest in my needs and my care.

Read More

When will my order ship?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Your order typically ships by the next weekday after your order is placed. You should receive tracking information via email after your order has shipped. If your order contains any out-of-stock items, we will notify you. You will have the option to cancel the backordered product(s), hold your order until the backordered product(s) arrive (usually 7-10 days) and all items will be shipped together, or we can split the shipment. You will be charged for each order shipped.

Can you recommend a product for my specific health condition?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Please navigate to your specific health concern here. You can also get advice from our in-house nutritionist advisors by clicking on Ask the Expert.

Can I order prescriptions online?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

At this time you can order refills of prescriptions and compounds, but you cannot place new prescription orders this way. You will find the Prescription Refill form on the Pharmacy & Compounding page.

Can you tell me what a particular nutrition product is for, or how to use it?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

We can provide basic product information by email or phone, but for in-depth information specific to your body, health history, individual concerns, or a professional opinion, we cannot provide detailed information unless you schedule a private consultation with a professional staff member qualified to answer your questions. Scheduled consultations are available in-person and by phone.

How much is shipping?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Our flat-rate shipping fee covers packages sent to the continental United States. Additional shipping fees apply to all orders shipping to Alaska, Hawaii, US Territories and Canada. Additional shipping fees also apply to all international and expedited orders. Standard Shipping - $6.95 Please allow 3-7 business days from ship date for delivery. Alaska, Hawaii, and US Territories - $9.95 Please allow up to 10 business days from the date of shipment for delivery. UPS 2nd Day Air, or Next Day Air - For faster delivery, you can have your order shipped UPS 2nd Day Air, or Next Day Air for an additional charge. (Orders placed after 12:00 pm do not process until next business day. All orders received over the weekend from Friday to Sunday will not be processed until Monday morning, then will be shipped within 24 hrs.) International Shipping (including Canada) - International shipping is not available for most countries at this time. We may be able to ship your order internationally but you will need to contact us for a quote on shipping charges. We do not ship drugs and compounds internationally. Sales Tax - Sales tax will be charged where applicable. Free Shipping - We occasionally run specials offering free shipping. If you are on our email list, you will be notified.

If I can't find the product I'm looking for, how do I know if you sell it?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Use the search field located at the top of each page. Search for the product by name, check the spelling, or use part of the product name. If you see we carry the brand but you still can't find the product, we may carry the product in our retail store or we may be able to special order it for you. Contact us about the availability of any product.

What happens if the online price is wrong?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

We make every effort to prevent data errors, but if the online price is incorrect, we will correct the price and send an email to the address you used to place your order before shipping the price-adjusted order. Please respond within one day if you wish to cancel or change your order before your order is shipped. If you suspect there is a pricing error, please contact us so that we can confirm the correct price.

How can I tell what brands you sell?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Click on the Products link for a complete list of brands available on the website. There are 13 brands that do not appear on this list because they are classified as Restricted. Go to the Restricted Practitioner Brands page for information on accessing these products.

When will my backordered items be shipped?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Most backordered items arrive within 7-10 days. Your order will be held until these items come in and all items will be shipped together. If you need the in-stock items to ship now and the backordered items to ship later, please email us or call the order desk with your order number.

What is your return policy?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Products may be return with the following conditions (minus shipping charges). Pathway brand supplements: Pathway supplements may be returned for a full refund within 90 days. Other nutritional supplements: Unopened supplements may be returned for a full refund within 30 days or for a store credit within 90 days. Opened supplements may be returned for store credit within 90 days. Personal care products: May be returned within 30 days only if they are still sealed and in resaleable condition. CBD products: May be returned within 30 days only if they are still sealed and in resaleable condition. Opened products may not be returned for refund or store credit. The following items may not be returned: Refrigerated items Books Over-the-counter (OTC) items Prescriptions and compounds Special order products Braces and personal wear

Is the price online the same as in-store?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

The website takes its prices directly from the store, but there are exceptions for some brands that prohibit or limit internet discounts. Metagenics is one brand that prohibits online discounts, so you must place your Metagenics order by phone if you want to redeem any special offer for these products. Also, sale pricing can vary between the web and the store. All advertised sales will specify the details.

What is your privacy policy?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

We will not sell, share, trade, or give away any personal information that we receive regarding our customers. We are committed to protecting your privacy.

Can I edit or cancel my order after I placed it?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

If your order has not shipped yet, please call the store to make sure your request is identified quickly. Do not e-mail changes to your order please.

Why can't I get any products to go into my shopping cart?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Cookies must be enabled in your web browser for myvillagegreen.com before the shopping cart will function. Please check your security settings.

Why can't I find my order in order history?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

Only orders placed online are in Order History. If you visited our physical store or placed an order by phone, they will not be in your online Order History as this is a separate system.

What do I do if the wrong items were shipped or there are other errors?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

We make every effort to get your order right, but if your order is not correct, please contact us right away so we can correct the error.

Why is "no tracking information" available about my order?

Village Green Apothecary | Nov 6, 2021
Village Green Apothecary | Nov 6, 2021

If your order has not shipped yet, there will be no tracking information available. This feature only works after your order has left our store.

Do you have Phillips Milk Of Magnesia

Marie Gaarder | Nov 7, 2019
Al Honarvar | Nov 7, 2019

I'm just a customer there. They may. Call them

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