CarCare To Go

Category: Auto repair shop

Address: 5420 Butler Rd, Bethesda, MD 20816, USA

Phone: +12022171638

Opening hours

Sunday: Closed

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: 9AM–4PM

Reviews

James Sawhill

Nov 6, 2022

My experience was very poor. First off, they were late picking up my car. Once they had my car I was contacted about a mystetious scratch in my windshield and was told I needed a new windshield. This scratch they later admitted could not be seen unless you looked hard for it. Finally, once we agreed on the work to be done, they did not return my texts or phonecalls when I innqired about how long the work would take. I called and texted three times over a span of two days. I would expect to wait perhaps an hour or two to get a response. I waited longer than 24 hours. I will never use this service again. I would strongly recommend against using this service.

Meagan Healy

Nov 6, 2022

Michael and Trevor were so helpful in keeping me up-to-date about my car. I appreciate their service so much. Michael has helped me before and it’s so nice to know I can count on him. Friendly and helpful service in a time when I am discombobulated and stressed about my car is worth its weight in gold. Much appreciated!!!

Alex Schauffler

Nov 3, 2022

I’m SO glad I found this! As someone who procrastinates on regular car maintenance, CarCare to Go eliminates almost all of the reasons I put it off. I was so impressed with their clear communication every step of the process and their transparency (coming from someone who’s had trust issues with other car repair providers, this is HUGE). Jamal, my service valet, was wonderful - communicative and friendly, and I knew my car was in good hands. They didn’t try to pressure or upsell me on a bunch of unnecessary work (even though I have an older car) and laid out a clear estimate of recommended services that specified parts and labor. I’ve FINALLY found my regular car service provider! 10/10. Highly recommend.

Zachary Fernebok

Oct 30, 2022

Fantastic, speedy service and very fair rates. Highly recommend and will definitely go back.

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Questions & Answers

Is the valet really free?

CarCare To Go | Nov 6, 2021
CarCare To Go | Jun 9, 2022

Yes! We provide complimentary pick-up and delivery from your home or office within about 15 miles of our service center in Bethesda.

Where can I find pricing on your services?

Jason Harab | Jun 9, 2022
CarCare To Go | Jun 9, 2022

Pricing can be found on our website at https://carcaretogo.com/pricing/! We offer flat, below market pricing for the basics because we believe taking care of your vehicle should be headache-free. For more complicated repairs, we offer competitive pricing accompanied by a free multi point inspection report complete with photos and videos for full transparency.

Do you offer detailing services?

Jason Harab | Jun 9, 2022
CarCare To Go | Jun 9, 2022

Yes! We offer deluxe hand details which will leave your car feeling brand new, plus interior only details as well. Plus, every service comes with a complimentary light clean!

What services do you offer?

CarCare To Go | Nov 6, 2021
CarCare To Go | Nov 6, 2021

We offer all regular maintenance and repair services like oil and oil filter changes, brake pads and service, check engine light inspection and service, tire repair/rotation/replacement, and more.

How do I know I'm getting a reasonable rate?

CarCare To Go | Nov 6, 2021
CarCare To Go | Nov 6, 2021

There is NO mark-up for services provided during valet appointments. The prices are the same whether you do the driving or we do the driving. Our stores offer standard, competitive rates. And you have the ultimate protection: if you decided it’s too expensive, we’ll return the car to you without charge.

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