Mill Creek at Windemere Apartments

Category: Apartment complex in San Ramon, California

Address: 2100 Waterstone Pl, San Ramon, CA 94582, USA

Phone: +19253077102

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Zaire Quennel White

Apr 8, 2022

The agent was so nice and very professional. I love that I can see the apartment alone Robert White

Sanjeevani Nikum

Jun 23, 2021

I have been living here since last one and half years and happy to share my experience. Rooms are nice and spacious, Maintenance is superb, Quick Respond to work order, office and maintenance staff are nice, well maintained premises and facilities, upgraded appliances, fulll size washer /dryer, beautiful mountain view. Overall beautiful complex , Good place to live.👍

Mike Falley

Nov 11, 2020

I have lived at Mill Creek for a little over 4 years in 2 apartments and have loved it. The maintenance team is friendly and quick to address any maintenance issues and the office staff is always available to answer any concerns if necessary.

H B

Mar 31, 2020

I wish I could give my experience a zero but I will give it a one because I got some help and assistance from the management. I had the worst experience you can imagine. I moved in to this appart ent for two months as my baby was being treated for cancer at UCSF. It was me , my husband and our three years old. The lady downstairs basically terrorized us, she kept harassing us , calling us names and even threatening my older kids when they came over to visit their sister. She would put loud music on for the whole night but she would call the office when we accidentally slam the door. The management did not do anything about it , they just left us to deal with her until we just had to escape for our safety. This place is being hijacked by people taking advantage of the relatively low rent for such a great place but they also bring in lots of scary and unsafe behavior. It is definitely not a family environment.

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Questions & Answers

What kind of apartment tours are currently available?

Mill Creek at Windemere Apartments | Sep 6, 2021
Mill Creek at Windemere Apartments | Sep 6, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Mill Creek at Windemere Apartments | Sep 6, 2021
Mill Creek at Windemere Apartments | Sep 6, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Mill Creek at Windemere Apartments | Sep 6, 2021
Mill Creek at Windemere Apartments | Sep 6, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Mill Creek at Windemere Apartments | Sep 6, 2021
Mill Creek at Windemere Apartments | Sep 6, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Mill Creek at Windemere Apartments | Sep 6, 2021
Mill Creek at Windemere Apartments | Sep 6, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Mill Creek at Windemere Apartments | Sep 6, 2021
Mill Creek at Windemere Apartments | Sep 6, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Mill Creek at Windemere Apartments | Sep 6, 2021
Mill Creek at Windemere Apartments | Sep 6, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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