Bank of America ATM (Drive-thru)

Tyler C

If I could give them 1/2 a star I would.. the 3rd Ave Chula Vista CA location is not a bank.. it is a building with people who have no customer service experience. They have a slow turn around. This is only 1 teller when there are 15 to 20 people in line. 2 associates behind the desks not helping anyone. 1 bank manager who isn't talking to the customers in line. I need to get $30 in quarters a week to do laundry. They have said for the past 2 years they are on a national coin shortage. The tellers have tried to get me to open a business account if I want more than $20 in quarters. Isn't this why the bank just got sued? For opening accounts that aren't required to open. So the numbers are inflated for their share holders and their valuations make the company more money. You lost a custome.

CRUZ CONTENT

Acknowledging customers waiting would go a long way. Staff walks by many times and never asks if you’ve been helped. Feeling like a I’m a ghost.

michelle martinez

haven’t had to bad of an experience banking here, they have good plans for young adults (17-18) no overdraft fees, no monthly payment until youre 24. the line can be very long if you are trying to actually go inside but they have atms you can walk up or drive up to and that’s never to busy

Hope Fox

Standing in line for 40 minutes to finally get inside and there are only 2 tellers. Then someone who hasn’t been waiting in line gets walked to the front of the line because she was having an issue using the ATM. Shouldn’t she wait in line like the rest of us?