Brigham and Women's Harbor Medical Associates Urgent Care

Judith Holt

After 90 minutes of waiting for a blood test that should be done in 10 minutes, I was just told it would be another hour for the test. Maybe. They aren’t sure.

M Puleo

The billing department in this place is an absolute joke. I was wrongfully charged a $1200 bill and they wont return phone calls to resolve the issue. Absolutely atrocious customer service. Carol Mcginn should be fired from her job.

Anna Hodgkins

I've been coming here for years to see Judy Donal but I can't afford it anymore. During a yearly physical I was asked if everything was good or if there was anything bothering me. I brought up that I've had knee issues but I've been to specialists and there isn't a lot to be done. Because I answered this question and gave my doctor the information she asked for, my visit was no longer covered under insurance and I have to pay out of pocket for a physical. Ever since they were bought by Brigham and Women's they have been money grubbing and sneaky. Recently I went to urgent care and when I received my bill it stated I had a hospital visit. This is absurd. Just because you were bought by a hospital doesn't mean that entering the building deems a hospital visit. I will never set foot in this building again. Find somewhere else to go, all they see here is dollar signs.

Brian Callahan

I have been a patient Cardiology and Coumadin clinic for two months they make you appointments write them down and when you show they say you don't have a appointment in the computer and look at you like its your fault ? The office staff in the main office are slow and lazy and have the worst customer skills I have seen in years. They are rude never follow up when you ask a question and never get back to you . The Doctors are great but I would rather have my teeth pulled without Novocain then have go through that office desk again . Good luck with bunch glad to Never see them again !!