Hendrick Toyota Concord

Category: Toyota dealer

Address: 7670 Bruton Smith Blvd, Concord, NC 28027, USA

Phone: +17044678287

Opening hours

Sunday: 1–7PM

Monday: 6AM–8PM

Tuesday: 6AM–8PM

Wednesday: 6AM–8PM

Thursday: 6AM–8PM

Friday: 6AM–8PM

Saturday: 6AM–8PM

Reviews

RUDRA GARNAIK

Apr 24, 2022

I was always having the impression that the Toyota showroom is very good and impressive while visiting Honda of Concord. Here is my experience from my first visit: - They should be decent respectful and at-least welcoming in nature whether I am buying the car or inquiring a car for my friend. - No cars to see, forget about test ride, this place is just to book your car 😃. - The car prices are far above the actual price. - Availability and waiting time is like 2-4 months - This might be due to the current market situation. My suggestion, do not waste your time visiting this showroom. Better call them or any other showroom ask for availability and quotations and schedule your test ride. I will definitely visit this showroom one more time to test their attitudes and behavior and update my review.

Victor Diaz

Apr 15, 2022

We are new to the area and have always had our vehicles serviced at Toyota Dealerships. We do this to ensure our vehicles have a continuous service/maintenance record as well as the best care possible. Hendrick Toyota of Concord has met and exceeded our expectations in service, customer care, pricing and having your car done when the say it will be done. Our experience with our service providers Jay, Steve and Travis (there are more...), exemplify true Customer Service. They always follow up and are well informed. Hendrick Toyota is more than a business; they are professionals with family care in mind. Come see for yourself, you won't be disappointed.

Hannah Streetman

Mar 1, 2022

I had a great experience buying from Hendrick Toyota… Devon Ballard was extremely knowledgeable, friendly, helpful and patient throughout the entire process. It took a few weeks longer than expected to get my vehicle but he always made sure to give frequent updates. He was great to work with- thank you, Devon! I also worked with Kaitlyn Larson and Nick East on the day I picked up the car and they made the entire paperwork and pick up process seamless. They were both very friendly, knowledgeable and happy to answer any questions I had. I really enjoyed my experience with Hendrick Toyota- thank you to the entire team!

April Walker

Feb 8, 2022

Had a great experience. They found me the car I wanted with the payment I needed. They gave me a fair price for trade in and quickly secured the car I was looking for! I am very pleased with my new Prius 😊 And when Kevin (my sales rep) asked if I wanted a bow on my car, I said “duh”.

Thanks! Your review is awaiting moderation.

Questions & Answers

Does Hendrick Toyota Concord sell tires?

Hendrick Toyota Concord | Sep 6, 2019
Kim Lane | Sep 6, 2019

Yes

Do I need an appointment for service and warranty work?

Hendrick Toyota Concord | Sep 6, 2019
Kim Lane | Sep 6, 2019

No

Do I need an appointment for an oil change?

Hendrick Toyota Concord | Sep 6, 2019
Hendrick Toyota Concord | Sep 6, 2019

Appointments are not necessary for oil changes and other express services like tire rotations, filters, and etc.

Does Hendrick dealership do DMV inspections

Liz Landweher | Feb 7, 2022
Edgar Vazquez | Feb 7, 2022

yes

Read More

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
William Bland | Sep 5, 2021

Employees wear masks, there's social distancing, and there's hand sanitizer. They seem to have taken all reasonable measures.

Read More

do you have customer drop off and pick up

cathy banach | Sep 6, 2019
John Gabriel | Sep 6, 2019

Yes

How will I receive my license plate?

Hendrick Toyota Concord | Sep 6, 2019
Hendrick Toyota Concord | Sep 6, 2019

License plates are mailed to the registration address unless it is a PO Box or apartment. In those cases the license plate is held at the dealership for pickup.

What is my vehicle worth for trade-in?

Hendrick Toyota Concord | Sep 6, 2019
Hendrick Toyota Concord | Sep 6, 2019

Vehicle appraisals are best done in person but, you can go to https://www.hendricktoyotaconcord.com/trade.aspx for a quick online estimate.

How do I make my payment?

Hendrick Toyota Concord | Sep 6, 2019
Hendrick Toyota Concord | Sep 6, 2019

Contact the bank or credit union that your vehicle in financed with. This information can be located in your paperwork. If you have not received your paperwork contact our Finance Department for help.

Can I fill out a credit application online?

Hendrick Toyota Concord | Sep 6, 2019
Hendrick Toyota Concord | Sep 6, 2019

Yes you can! Go to https://www.hendricktoyotaconcord.com/pre-approved.html to get started now.

Do they train their new detailing employees on the job or send to a school. Also is the owner allowed to watch the detail???

Mike Hinson | Sep 6, 2018
Terry Honeycutt | Sep 6, 2018

I have let them detail my car and Truck. Great job but I don't know about their training. I didn't ask about watching them.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places