Suburban Subaru

Category: Subaru dealer

Address: 14 Hartford Turnpike, Vernon, CT 06066, USA

Phone: +18606496550

Opening hours

Sunday: 12–4PM

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–5PM

Reviews

Maddi Baddi

Jun 16, 2022

After going to several Subaru dealerships and no luck, Jessi at suburban Subaru was able to find us the car we wanted. He is super helpful and nice! He was willing to work with us and even gave me a free hoodie and snacks! Definitely would recommend buying a car from Jessi.

Ella Landy

Jun 15, 2022

I had a wonderful experience purchasing my first vehicle with Suburban Subaru! Jessie was my salesperson and was a wonderful help, he made the entire process very simple and answered any questions that I had. He was very nice, made sure to get all of my concerns addressed right away, and there were no points during the process where I was dissatisfied. I highly recommend making an appointment with Jessie if you are looking to buy from this dealership!

Steven Kind

May 25, 2022

I was looking to purchase a new Subaru Impreza from Suburban Subaru and I had a wonderful experience with the sales team here. Specifically, I worked with Dylan Matusek, who was up-front about the vehicles availability, it’s price, and the dealerships fees. Dylan even took the time to connect me with a sales manager when I asked to negotiate pricing. He was flexible, responded to my calls and e-mails promptly, and was always kind and courteous to me. I would recommend this dealership to my friends!

Livy F

May 23, 2022

Made an appointment to get my car serviced here on a Saturday morning. Was a little confusing to figure out which building to go to. When I got there they told me the service would take 45 minutes to an hour so I went out to breakfast with my husband. Came back after an hour because he had to go to work and I still hadn't received a text or phone call. Waited 10 minutes then asked the girl at the service desk if it was done. She said she thought it was but that the service advisor was helping another customer. Waited another 20 minutes and service advisor called me. He didn't even know I was at the dealership or had been waiting for a half hour. He started grumbling about how it wasn't his fault and then gave me $10 off which was fine. Whatever, not going to make a big scene about it - there are worse things in life but just a minor annoyance. Also didn't offer a complimentary car wash like the other Subaru dealership I had it serviced at last time - just left a free water bottle in the car. Realistically I'll probably come back here because I hate driving and it's the closest one, but I'll just make sure I have something to do for a couple hours next time.

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Questions & Answers

I started once but was stopped suddenly with a blank screen. Surburban Subaru must be out of business as the THREE number I have called to attempt to get infor service are NOT answered. Real good business. Read what Miss Dj LuLu has to say.

The Dad | Mar 9, 2022
Suburban Subaru | Mar 9, 2022

Unfortunately, we are experiencing phone issues, we are still in business, how can I help you?

What are the Covid safety practices like here?

Anonymous | Sep 5, 2022
Robert Stine | Sep 5, 2021

Mask and distancing

Can you change shock to air type . We used new forester but too hard cushion. We need a little soft shock type.

Kunihiro Kaneda | Sep 5, 2020
Suburban Subaru | Sep 5, 2020

Unfortunately, there is no factory equipment that will change the suspension from shock to air. sorry...

-who owns facility?

Kathleen Bickelhaupt | Sep 6, 2018
Earl Smith | Sep 6, 2018

The dealer principal..owner is Peter Krause.

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Is the service dept. Open today?

Peter Becker | Sep 6, 2018
TC W | Sep 6, 2018

Closed on Sunday

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