Best Buy

Category: Electronics store in New York

Address: 1280 Lexington Ave, New York, NY 10028, USA

Phone: +19174928870

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Damjan Cvetkov-Dimitrov

Jul 3, 2022

The store looks well maintained but the inventory is lacking. Shelves seem empty & products far in between. Staff was courteous, polite and professional. But the primary reason I would go to a physical store is to see the products themselves and get them the very same day. I purchased two sunpak tripods. I won't capitalize their company name since the things are built out of straw it seems and fell apart as I was carefully unpacking it. I don't know why Best Buy would chose to have such instant expiry products in their inventory. I'll be throwing away both tripods as they seem unreliable for any purpose at all.

zbot

Jun 17, 2022

The Pac-Man machine was unplugged when I went this time and when I asked the employee to plug it back in they said no which significantly made my experience worse.

Elena

May 18, 2022

It is a good store for electronics and such like and when you get a member of staff to help you, (they are very understaffed), then you can get a good deal and very good service. I have been happy with my purchases from there and I'll go back. So I certainly recommend it.

Lynn Lewis

Apr 5, 2022

This is more like WORST BUY than BEST BUY. I spent over $1300 in the Best Buy store at 86th and Lexington Ave. in Manhattan yesterday afternoon and arranged for delivery of my items for today because I wasn't coming straight home. I was never informed that my items might arrive yesterday so didn't rush home to be there to receive them. Before I even got home from the store: I received an email at 3:55 pm saying my order will be shipped soon and delivered by 10pm I received an email at 4:18 saying that they were unsuccessful in delivering my package and was being returned to Best Buy I received an email at 4:22 saying my package had been returned! THEN I learned that it may take up to 10 days for the charges to be removed from my credit card. I spent over 2 hours trying to get assistance on the phone yesterday from about 4:30 to 7pm and spoke to 2 different people and heard 2 different stories and never got a call back. My credit card company says the charges are pending and the customer service with Worst Buy is terrible. Why was my order sent out immediately for delivery? Why was I not informed this might happen? Why didn't I given the opportunity to have the items redelivered? Why should I have to wait 10 days? This amount actually impacts credit scores and is terribly inconvenient.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 23, 2021
Elizabeth Hernandez | Mar 24, 2021

Besides mask wearing there is no other practice put in place. Yes, there are social distancing markers on the floor but do people follow the rules nope, does staff enforce it, nope

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do guy have graphics cards

WeebOfDarkness | Dec 23, 2020
Edwin Gastón | Dec 24, 2020

Yes

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Can I return a PC after opening

Sandra Baresic | Nov 19, 2018
Simple works | Nov 20, 2018

Yes u can with in 14 days

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Does your store print out pictures?

Kendra Guzman | Aug 20, 2021
Jorge Rodriguez | Aug 21, 2021

Yes

Can I have an appointment to day to see one of your assistant to help me with my computer

Raquel Russell | Dec 23, 2020
John M | Dec 24, 2020

Yes u can

Does this store have ps4

Maaz Shafqat | Nov 18, 2020
Angel perez jr | Nov 19, 2020

Yes it does, I've seen it!!!

do you take old electronics for recycling

Leslie Harwood | Nov 19, 2019
Ayamalach | Nov 20, 2019

Modern Phones & Computers only.

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hi ,I have a question.My question is that All Software tester sits in head office Richfield?

Rehana Akter | Nov 19, 2019
Nrupesh NYC | Nov 20, 2019

Call them and ask

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Can I get a mouse for my apple computer?

Pamela Healey | Nov 19, 2018
Dook P | Nov 20, 2018

Yes

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If i have a warranty on head phones and I lose them can I use my warranty to get a new pair

Joseph Carey | Nov 19, 2019
ANTHONY RENTA | Nov 20, 2019

Of course not, if u lose something warranty don't cover endless it says lost items included

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DO YOU CARRY BATTERIES FOR THE PHONES VTECH?

Coralia Meruelo | Nov 19, 2018
Demi Nada | Nov 20, 2018

They do. But check on their website.

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I bought a chrome computer from yout store on 86th and lex but i cant remember what coverage i git as far as damage or lost devices can you please tell me.

will nickles | Oct 19, 2021
Charlie Sims | Oct 20, 2021

Call the Geek Squad or possibly check your prior purchases on your phone

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Does someone has an email address for contact this store? thanks.

rodrigo melazzi | Oct 21, 2021
MC212 Salsa Brava Pa`Ti | Oct 22, 2021

Yes, you have to call or make the trip, keep in mind that in that area is a bit hard to find parking, if you find one is with meter

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Do u accept credit cards when buying gift cards ? Alot of places don't

timothy mulholland | Apr 22, 2021
carlos rosales | Apr 23, 2021

Yes they do

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do you sell telescopes

Bernadette O'Reilly | Feb 21, 2021
Jeff Stallard | Feb 22, 2021

Only at Christmas

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Do you have Sony whch510/b head phone Also w2G51A#BGJ Hp printer

Shakher Talukder | Jan 22, 2021
Damon Ramos | Jan 23, 2021

Sorry. No

Who do I call about a refund from Geek Squad Home Services????

Michael Colon | Dec 23, 2020
Patricia Gadsden | Dec 24, 2020

Ask for geek squad customer service

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do you have in stock a ROKU remote in stock

Charles Franck | Nov 18, 2020
Dave Lipschitz | Nov 19, 2020

Sorry, don't know. Usually you can get a whole Roku for slightly more than just the remote.

do you guys still offer repairing during this time?

Taisha Barrera | Nov 18, 2020
Samadhi Rodriguez | Nov 19, 2020

They said that they do on their machine,however I didn't see any of those people,call your local Best Buy!

Is best buy open

Sam bez | Nov 18, 2020
Guillermo Lozada | Nov 19, 2020

If P.C. RICHARDS is open, chances are BEST BUY is open also.

Can I come inside to store to shop

Serbrina Watson | Nov 18, 2020
Daeshawn McCutcheon | Nov 19, 2020

No you must know what you want already and the staff will retrieve it and bring it to you while you wait at the entrance of the store. Once you have been giving your item then you wait on the line inside. If you want to get what you disre instead of pre-order for pickup.

are you guys open tomorrow/this week?

danielle paz | Nov 18, 2020
Kenneth Raymond | Nov 19, 2020

Ask the store I'm not involved with this

Hello, the store is open or just pickup

Alejandro Calienes | Nov 18, 2020
Superajae Arelis | Nov 19, 2020

In this current situation I can't answer, but it's usually open

Could I purchase a tv set within the next two hours and have it brought to my home immediately?

Victoria Reiter | Nov 18, 2020
Andrew Schott | Nov 19, 2020

No. Maybe ask a friend with a car to help?

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Do you sell accessories for Samsung Note 10 plus (headphones, watch, etc.)?

Andrés Warschauer | Nov 18, 2020
Rayson DeLeon | Nov 19, 2020

And

Do you sell remote control for Samsung uhd tv 55” 7series NU7100?

Semedeton Kiki | Nov 18, 2020
Angel C. | Nov 19, 2020

They do sell universal remotes.

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do you sell hoverboards? if so how much are they?

Lavi Ben-Ari | Nov 18, 2020
Ackeem Duggan | Nov 19, 2020

No don't sell hoverboard? Because it's illegal

where are you on lexington ave ?

tammy shatz | Nov 18, 2020
J D | Nov 19, 2020

It's between 86th and 87th street closer to the 86th corner.

Do you sell tosters

Judy Walker | Nov 18, 2020
Lance Hibbert | Nov 19, 2020

Yes they do

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Can I sell a Lorex camera to Best Buy

Jahkye Jeremiah | Nov 19, 2019
NANCY OCONNELL | Nov 20, 2019

No. They sell things not buy things

Are Motorola walkie talkies for kids available on site at the 86th and Lexington Ave store

Heywood Epstein | Nov 19, 2019
Carlos Martinez | Nov 20, 2019

Yes

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I bought a DVD player from you last August and can I get help from you re two problems: I cannot open the try and I cannot turn the init off.

Nealda J. Corallo | Nov 19, 2019
Tzvika Graetz | Nov 20, 2019

Call them. They will help

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can i purchase a samsung ru 7100 43" today, sunday the 16th, and have someone deliver and install it today

D Goldman | Nov 19, 2019
Daniel Sanchez-JUAREZ | Nov 20, 2019

Yes but you need to call best buy 800 number so they can tell you which store can do it. It's still early in the day so don't waste time.

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Do you fix iphones ?

jade jones | Nov 19, 2019
İsmail ERTUGRUL | Nov 20, 2019

Yes

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do you sell landline phones in your store

Robert Garfinkel | Nov 19, 2019
Tony Jones | Nov 20, 2019

Yes

Does Best Buy at 86th and Lex in Nyc accept laptops and computer monitors for recycling?

Stephen A. Cook | Nov 19, 2019
anthony gopar | Nov 20, 2019

I think so

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What train leaves me near

Sisme Cabrera | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

The train, 4, 5, 6 leaves you to cross or next to the store, you can also take the Q and it leaves you two blocks from the store By train train cojelo up to 86th st.

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The only game in town. What can you do? Good enough.

Jamie Stewart | Nov 19, 2019
Jamie Stewart | Nov 20, 2019

Posted by mistake

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Do you carry phones for people with hearing loss?

Jane Lowry | Nov 19, 2019
Edward Guerrido | Nov 20, 2019

I didn't know. Please call them.

How much for a azomn tablet

Freddy Zapata | Nov 19, 2019
Shakib Iqbal (Shakib's Channel) | Nov 20, 2019

They have two different kind of one is $149.99 and another one $49.99. $149.99 is the best one.

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Will you put on a screen protector if I buy it there

Nina Galperin | Nov 19, 2019
Adam Salem | Nov 20, 2019

I am pretty sure they will but I would call to make sure.

What street are you between

Gary Lilley | Nov 19, 2019
Alex Morales | Nov 20, 2019

The Best Buy at 1280 Lexington Ave. is on the north west corner of 86th street.

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Does best buy hv beats

Tyson Salazar | Nov 19, 2019
anthony gopar | Nov 20, 2019

Yes

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where I can get amazon fire tv stick?

Wilson Fuertes | Nov 19, 2019
Adam Salem | Nov 20, 2019

Yes, you can buy an Amazon Fire TV Stick.

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Is google pixel 3 128 gb unlocked phone available?

Dr. Parita Ratnani | Nov 19, 2019
Nrupesh NYC | Nov 20, 2019

Website or call them People like us do not represent Best Buy in any way. Nor do we get paid in any way. When you know the answer to your question, post a update here.

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I'm waiting for a delivery and installation from Best Buy a Samsung 65 class LED The Frame Series 2160p Smart 4k UHD TV with HDR I've ordered also a Sanus Advanced Tilt TV wall Mount for the set. Do I need to buy a special HD HDMI Cable.

harold fishman | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

Depending on your accessories you would need a 4k HDMI cable to allow your TV's processor to upscale the quality something that is not natively 4k.

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Do you guys HDMI cable/ AV cable adapter for PS4 in stock

Rayjohn Wright | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

They sell a pretty large variety of HDMI cables, AV cable adapters might be hard to come by, try ordering it if you can.

Is the ps4 slim $200 this black Friday 2018??

Saqif H | Nov 19, 2019
Will Mac | Nov 20, 2019

I am not sure, but there is a possibility... Just make sure you get there early...

Is there ps4 spiderman bundle on best buy 86th street today? 11/21/18

Saqif H | Nov 19, 2019
Will Mac | Nov 20, 2019

They had them yesterday, so I guess they have some more. They're going for $199.00

Does the 86th street store have a microphone stand in stock?

Daisy Paradis | Nov 19, 2018
Demi Nada | Nov 20, 2018

Also can buy online and choose where to pickup if don't want a delivery.

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Can I use American Express gift card when I shop on line

Aysha Siddiqa | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

An easier way to go about it as well is adding the gift card to PayPal

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There is any special today for holiday?

Carlos Luna | Nov 19, 2018
Demi Nada | Nov 20, 2018

Every holiday does

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Do this Store accept small electrónica for recycle?

Edmundo Maceda | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

They do, they have bins for this in the vestibules or you can drop it off at customer service

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Hello I am Ibrahim from Algeria. I am interested in buying some of your products. Can I have your marketing manager number? I want a number of whatsap if possible. Thank you

Bobagra Jamale | Nov 19, 2018
Demi Nada | Nov 20, 2018

Here you never will get the number. Go to the store and do your shoppings.

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Do you sell Fujifilm Digital Camera?

Chaoya Li | Nov 19, 2018
Jim Kelly | Nov 20, 2018

BB has a good selection of digital cameras and accessories.

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Do you sell all region dvd players? B.Mantia

Buddy Mantia | Nov 19, 2018
Mildreth Baltazar | Nov 20, 2018

I really didn't check if they do, but I think they do, not really sure.

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I can return some items in another store

Felix Camacho | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

Yes you can, any items purchased from a different store can be returned, just be aware of different tax values, and don't let a manager tell you otherwise, sometimes they'll try to send you back to the store of origin if it's an item high in cost or with a protection plan.

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Do they sell beats brick red color?

Nancy fashi | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

They no longer carry beats from the Urban collection however they do have the product red beats

Unlock phones in store stock today

Anthony Griffin | Nov 19, 2018
Luis Velez | Nov 20, 2018

They do carry unlocked phones

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DO YOU BUY ROUDERS AND MODEMS?

MAUREEN CAMPBELL | Nov 19, 2018
Desired c | Nov 20, 2018

Yes they've different brands.

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Do you have a lay way plan

Noemi Samuel | Nov 19, 2018
Michael Williams | Nov 20, 2018

Demi is correct. The closest thing they have to lay away is a best buy credit card

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what are the cross streets?

jorge rodriguez | Nov 19, 2018
Paul Salazar | Nov 20, 2018

Corner of 86th st and Lexington ave

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Do u buy use goods

Jerome Bellinger | Nov 19, 2018
Artist Collective | Nov 20, 2018

No

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do u have in stock fitbit charge 2 black large

michael taylor | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

Check the website that will give you your answer for inventory

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Do you have alexia show

Beverly Ireland | Nov 19, 2018
Maximo Salas | Nov 20, 2018

Yes I do and it's very helpful

do you take company checks?

wilfredo arias | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

Best buy and a majority of other large retailers no longer support the use of checks

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Do you have AC covers

Linnette Walker | Nov 19, 2018
Aniekan Udo | Nov 20, 2018

Not in the store

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Do u guys have the sharp 4K 50 inch that's on sale for $179.99 in stock at your location

Rebecca miranda | Nov 19, 2018
Lloyd Parks | Nov 20, 2018

Yes

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Do your guy have the charger for Samsung gear 3 frontier.

Jose Torres | Nov 19, 2017
Aleksandar Marković | Nov 20, 2017

The best advice I could give is buy electronic stuff from Aliexpress. I've been buying stuff for two years for now. They are reliable, and everything is cheap, and useful. This is not paid promotion. This is my honest opinion.

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Is it true that the iPhone 5 is 100 dólares in best buy????

Jessica y Sarah Guamna | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

The iPhone 5 wouldn't be a wise investment even for $100 considering it's a 6 year old device, it would need battery replacements and wouldn't be able to support the latest software exposing you to security risks

I have a hp laptop that has to be unlock so i can start using it can you guys fix it?

Michael Ifield | Nov 19, 2019
jelvis ferreira | Nov 20, 2019

Only way they can reset a password for your device is showing proof of purchase of the product, for pricing you would need to consult this with the geek squad

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