Erik LaChance - State Farm Insurance Agent

Category: Insurance agency

Address: 18 Computer Dr E Suite 105, Colonie, NY 12205, USA

Phone: +15182750300

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Haroon Sheikh

Jul 6, 2022

Nicole has been fantastic! She provides the best personal customer service I’ve ever experienced. She’s on top of her game and follows through for every request. I am extremely pleased with the rates and experience she provides. And because of her I have referred several people over to LaChance agency! Thank you, Nicole, for being the best!

Bill LaBombard

May 26, 2022

Ross was professional. And even told me to keep current travel trailers policy with a different company because the rate was bet. But he did get me a much better rate on my Jeep, motorcycle and renters.

Valerie Parkis

Feb 15, 2022

Eric and Amanda and all the staff are super professional and awesome to work with! They saved us a ton of money and got us all the policies written the way we needed! They always respond quickly and do everything they can to make sure we are informed and treated like friends or family! Would highly recommend them and we do! Thank you for all the protection you assist us with and peace of mind we get knowing all the things and people we work so hard for are covered and covered well.

Myles Omeara

Feb 11, 2022

I started a liability and comp policy with Max Ross and my policy was transferred to Erik's office. When I started my policy Max Ross told me I had a "ghost policy" and that I would receive a $700 refund if I didn't pay out any sub contractors during the year. When I completed my aduit I was informed by Erik's office that I wouldn't be receiving my refund. I was laughed at on the phone and told Max Ross intentially misled me and ripped me off for the $700. I attempted to reach Erik himself on over 15 different occasions over a 3 month period. He was never in the office and never returned any of my calls. Max Ross told me he would handle it and get back to me. He didn't do either. I don't know who is at fault, but I was misled, taken advantage of, and ignored. Please consider doing your insurance business elsewhere.

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Questions & Answers

Who do I contact if I have questions about billing or payments?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.

Where do I access my online billing and payment information?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

Use the Digital Pay Payment Center link to access your account. Enter your statefarm.com user ID and password to login. You will be directed to your billing and payment information.

What payment methods can I use?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.

Do I have to pay for a quote online?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

No, you do not have to pay for a quote online. We offer free quotes!

How can I pay for my insurance if I decide to purchase it online today?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Erik LaChance - State Farm Insurance Agent | Sep 5, 2021
Erik LaChance - State Farm Insurance Agent | Sep 5, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

Hey guys what's up with the phones? Been trying to reach Maria since 9:00 am no one answers. Everything ok over there?

Koala Girl | Sep 6, 2018
Erik LaChance - State Farm Insurance Agent | Sep 6, 2018

Hi Lana, we appreciate the question and apologize for any inconvenience today. We were experiencing issues with our phone lines all morning. If we were unable to help you today, we are open tomorrow at 9am. We appreciate your business!

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