Residence Inn by Marriott New York The Bronx at Metro Center Atrium

Brianna Castillo

I’ve been in this hotel for a long time and one of the best workers is the Engineer angel, he’s very good at his job and very respectful. and over all this hotel is 5 stars in my opinion

Laura Gregory

I stay here every few months for stay-vacations. Nice hotel, nice staff, but it needs to be updated. Furniture looking old, couches\sofa beds sunken in, many rooms have no throw pilllows, problems with wifi, tv, stoves & freezer ice makers not working. No welcome gifts in room anymore, no chocolate in water bags, and community shampoo & conditioner in showers--not very sanitary idea during a pandemic. They also kept falling down from shower wall before we even took showers! And also please, for goodness sakes, get dining chairs in each room with padded bottoms already--the constant screeching noise of everybodys chairs on the floor is so annoying!!! And please update breakfast to have FRESH fruit each day, not leftovers from past 2 days, as well as return of pancakes & french toast & different variety of sandwiches & muffins each day. Its always the same stuff lately. (Not fault of breakfast makers Imsure).Technically its not free considering this is one of the more expensive Marriots in NY. For what this hotel costs for a stay the quality should not be going down. A new onsite restaurant would be nice too.Thank you.

Louie Geer

Gorgeous hotel! You wouldn't think that from just looking at it from outside! Stay was amaizing, room was spacious and spotless.

Greg Goomrigian

Rooms cleaned and allowed for proper protocols. Staff was confused abit on room requirements as we had asked for specifics weeks prior only to find that they were unable to meet our needs. We had to spend time at the counter re explaining our request. Although they offer handicap rooms, the bed was to high for a person to get into. Our family member ended up sleeping on the sofa in her room as it was more accessible. Breakfast was great with a variety of foods available for both adults and children. Parking seemed abit limited but with some searching, we found a space in the garage adjacent to the hotel. Lobby spacious and was perfect to accommodate our group during the late evening. Staff attentive and friendly. Would definitely return