Address: 180 Queen City Park Rd, Burlington, VT 05401, USA
Phone: +18026603200
Sunday: 12–6PM
Monday: 12–6PM
Tuesday: 12–6PM
Wednesday: 12–6PM
Thursday: 12–6PM
Friday: 12–6PM
Saturday: 12–6PM
Emily Rituper
Very interesting and worth the tour! So many high tech prototype testing and custom boards done here. Cool to see how the "sausage" is made!
Peter Dahdouh
The tour of the factory was amazing and something that should be mandatory for any snow enthusiast. I've taken 1 star off for something simple, Burton should produce merch related to this store or Burlington. T-shirts, hoodies etc. Also, really was looking for a snowboard that would be a custom run or something really different. I think this is a missed opportunity for Burton
J.D. (ACE7F22)
I've been coming here off and on for almost 6 years, and I love this store, and the company. They're always so nice, professional, helpful, and the stores are always so relaxing, chill, and inviting. The products might sometimes be expensive, but not only are they well made, but most are backed by a lifetime warranty that is truly incredible. 6 years later, and they helped me with my bag that I considered to only have normal wear and tear. It's far beyond my expectations of support. If you shop here, you're not just buying good products, you're also buying into a promise that you'll be happy with your purchase.
Sc Sportsman
Stopped in there a few weeks ago as I always wanted to make a trip to the home of snowboarding. I had made an appointment online to tour the factory but due to COVID they were not doing tours at the time so I decided to tour the shop. While there I had the pleasure of meeting an employee named Bob. He was by far one of the most professional and knowledgable individuals I’ve met at a board shop. From boards to boots and bindings his knowledge of Burton products was 2nd to none. He took the time to explain the materials each boot was made from and where they fell in their product line. As someone who is in sales myself it’s rare that you meet someone who excels at both people skills and product knowledge. I went there for a tour with no intent on purchasing anything that day and walked out with 2 Custom X’s and a pair of Step-On’s. Can’t say enough good things about my experience and the people here.
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You can sign up for a tour online. Check availability, they don't do them 7 days a week.
Hey Thomas, Unfortunately, the tours of our Craig Kelly Prototype Facility are only done on Mon, Wed, and Thurs at 2pm. Although, the Flagship Store will be open for shopping and we do have a history wall in store to check out! If you have any more questions, give us a call at 802-660-3200!
Call Burton for the answer.
No
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