Chipotle Mexican Grill

Sylvie Romano

Went for lunch while on a roadtrip to Vermont and it was awful. Tables are filthy and the food wasn't edible. Rice wasn't cooked, steak was overcooked and as hard as a rock. The chips were stale and flour tortillas in the kids meal were also stale. I asked for a small amount of spicy salsa and the woman working there put about 2 cups worth. I then asked for a little bit of sour cream and she put about a cup. The meal was not edible and went straight into the garbage. My kids ate a few spoonfuls of beans because that was the only edible thing on their plate. The rice was so undercooked that it hurt their teeth. Never going back, EVER.

Matt Palmer

It's never open so I'd give it zero stars if I could. The last four times I've tried to visit at lunch (12 - 1:30) it's been closed. I tried to visit for dinner last night at 7:00 and it wasn't open. If this is due to staffing issues, modest wage increases would ensure sufficient staff. With lines continually out the door, it makes no sense to close the doors rather than pay a competitive wage to workers. Previous to the not being open issues, this Chipotle was notorious for ridiculously small portions where literally only half a bowl was filled. This place has been a mess for the last couple of years. I've been happily eating at Chipotles since the 90's and this Burlington location is BY FAR the worst run I've ever seen. Not even close. Avoid at all costs.

Marks Thespot

Another bad experience. Please for the love of god open a second location in the Burlington area. This place is WAY too busy. 30-40 waiting in line to order and another 10-15 people trying to pick up orders from a cramped shelf stuffed in the corner with less than half of people wearing masks. The staff is so busy trying to keep up with orders that they are just throwing the food together with absolutely no care. My “crunchy” tacos looked like a toddler made them in bucket of water. Also, there is no one cleaning tables so people can sit and eat, but you wouldn't want to anyways because you're just surrounded by dozens of people. I can't imagine the stress of the employees, but I can imagine that retention of employees is pretty low. Relieve the pressure and open another one in the area. Perhaps one closer to the university that can take more of the hundreds of college students. This is the third bad experience I've had in a row and don't think I will be returning any time soon.

Reema MSD

I used to come to this location often when it first opened and was managed really well. It used to be so clean. My last visit was a few days ago and I've never seen it so messy, the place is in rough shape. it almost took my appetite away while I was ordering. The girl that started my order was very sweet and friendly. The guy at the register didn't seem to have much customer service experience, wasn't friendly at all. Overall I didn't leave with a satisfying experience. Also just a heads up, their inside seating is closed so it's just take out