Fuji Japanese Steakhouse

Honeysuckle1982

We went in for lunch yesterday and the hostess doesn’t like to answer questions directly but I won’t get into that. I’ve been coming here for years and when I say years, since 2001. As we made our order, I noticed the hostess who also is a cashier says,” lunch comes with rice and veggies and either soup or salad. When I asked her about the noodles, she explained that the noodles came with the Early Bird. We didn’t come for the Early Bird. She didn’t offer to tell us how much more noodles would be with the lunch but it probably would take the lunch to dinner price. All I can say is this lady was not nice enough to listen to her customers, she just don’t know how to shut her mouth to hear her customers and it came across as rude and I felt she had an attitude. Even my 12 yr old felt she had an attitude. I also tried to talk to the owner but I don’t know if he understands English but he could be stressed out because he didn’t have customers. The place was deserted at 2:00 in the afternoon except for my family and I. I understand they changed the lunch menu but I don’t have to eat there when I can go down the road and get more for less and people with better customer service and attitudes. I will be telling my entire family to take their business elsewhere. To the owner,” Please make some more changes to keep your business open, it went down hill fast. Don’t take what your 20 year customers say to heart. Take it as constructive criticism and get your business on track. Good luck!

Kristin Batchelder

This place unfortunately has definitely gone downhill.. we use to LOVE this place. Food was great and staff was like family! This New staff is rude, very slow service and food is no longer all that great. I understand.. especially now.. help is hard to get. But… you can’t expect customers to be ok with already waiting 45min to cook to only to find out they haven’t even started to cook your meal… then expect an additional 45min to wait. This has been an ongoing issue… They were not busy they had a few customers… The place also feels and looks dirty. Sigh… we have a lot of very good memories with family & friends it’s a shame… the past few times I have gone it’s been disappointing. Hopefully it turns around.

Kelsey Langley

We went to eat as a family and were waiting on two people, so we were told we could not be sat yet. We completely understood, but the hostess was extremely rude about it. The outside of the restaurant smelled very chemical and it was dirty inside. When we inquired about the early bird special, the menu said it went until 6 but we were told it now ends at 5 and we could not get it. We decided not to eat at the restaurant for these reasons.

Connie Correll

Sumptuous! So glad we were diverted from a "fast food" place to this! Got there for the 1pm Early Bird Special! We never had our meal prepared at our table side grill! Oh yes! Noodles, rice, veggies, shrimp, chicken and steak! Oh and soup & salad! Wow, we brought home as much as we ate! You need to visit!