BMW of Fort Washington

Brandon Schmoyer

Saddened and disgusted with the service and dishonesty. The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountability and offered to buff the car To correct the swirling. At first appearance the swirling is removed until you notice the buffer trails / holograms throughout the paint. When confronted, they now claim they never took a buffer to the car… funny, as you can’t remove paint swirling without and they melted my wiper blade with the buffer. High end dealership, I made the unfortunate assumption they offered high end service. Nobody is perfect, and it’s one thing to make a mistake, we all make them.. i would of been a customer for life if they corrected it, but then when they further damaged the car and flat out lied… really pathetic.

Sarah Won

I recently purchased my car from here. I got connected with Ben and Philip. They are the best! Both men really worked to get me what I needed and were very helpful. Phil is personable and is fair with pricing. Ben is great with service and will get things done! Thank you for making my experience memorable. I appreciate you both!

Eric Sun

My salesman Roy Jenkins did everything beyond my expectations, he was very professional, patient and responsible, extremely friendly and knowledgeable, it's hard for me to say anything else but excellent. He gave me everything I needed to help me. The entire car buying process was unbelievably enjoyable and I would recommend it to anyone without hesitation!

Leah Williams

I want to give a huge thanks to Mr. Roy Jenkins and Josh Farrell @ BMW of Fort Washington! They truly made my car buying experience magnificent! Mr. Jenkins went above and beyond my expectations for his professionalism, attentiveness, patience and kindness during my purchasing experience. I truly dislike the whole car buying thing because I have heard so much about sleazy salespeople with other dealerships. But not Mr. Jenkins! He was the best! He made the whole process effortless. And the Finance Manager Josh is also the best! I truly appreciate his amazing sense of humor and professionalism! He has great energy and will go far in his endeavors. Thank you so so so much you guys for everything! I’m happy I found you all and wish you all continued success! God bless!