Comfort Inn Prospect Park - Brooklyn

Category: Hotel in New York

Address: 150 20th St, Brooklyn, NY 11232, USA

Phone: +17185719800

Reviews

Kai Lu

Jun 21, 2022

*Maybe* this could be a decent stay if you book through an external booking service (assuming they don't manage to mess that up). NEVER use their website to book - it wouldn't send a confirmation, then it sent two confirmations, and they refused to cancel, and I had to settle it with my credit card company. There are several other hotels of about the same price in the area that won't screw you over, try those.

Will

May 21, 2022

This hotel was great. Very clean and fresh in the room and lobby. The hotel looks to have been recently renovated which is always a huge plus for me. The staff was very friendly and helpful as well. I picked this spot because of the price and the proximity to subway. There are not a ton of restaurants within walking distance but, we found a nice spot for breakfast nearby and we spent the rest of our time in Manhattan and DUMBO. The breakfast offerings were very basic (which is why we went elsewhere for that) but the coffee was excellent. I would have given 5 stars except for two points; 1) the room was very cramped. The choice of furniture and the layout could have been different to make it feel less cramped. 2) The digital thermostat was very hard to figure out. It had way too many functions with no explanation of what they did and it was hard to tell if it was even working. We left it alone while we spent the day out and when we came back the room was freezing. After looking the unit up online we figured it out though. All in all, I would definitely stay here again based on the cleanliness and the friendliness of the staff.

Max Maxwell

May 11, 2022

Adequate. The rooms are small, the walls are thin, my floor was sticky the whole week I was there. The linens were clean and the beds are decent. The staff is variable. Some are very kind and helpful, others look at you like you are a nuisance and they respond incredibly indifferently. The breakfast is a small muffin in a paper sack. Location is great though.

fawzi (Fawzi)

Mar 30, 2022

I checked in on 03/25/22. The front desk receptionist was rude no smile no welcoming at all. I also purchased the parking for $30 which I figured if I leave the parking spot I’ll easily be able to find another parking spot. 1} They had maybe only 10 spots and god knows how many tickets for the parking they sold. Every time I pulled out the spot I had to wait over a hour to remark my car. They should only sell tickets in the amount of spots they have. 2} when I got to the room it was freezing cold. I called the front desk and told them no heat is coming in no matter how high or strong I set the thermostat if someone can come take a look. Receptionist had the nerve to tell me he can adjust it from his end what’s the temp I want it on? I said I would like to adjust it my self to my comfort level which he again said he will adjust it and still no heat came in I had the same issue the next day. 3} check out day was even worse. As I was getting my things ready to check out and I flipped the comforter over it had blood on it near the middle. I was disgusted to my stomach. But to play it fair I got undressed and was checking my self in the mirror which I had no cuts or stretches anywhere. I tried to explain to front desk but they were just brushing me off. This was by far the worst stay I have ever had. The only good thing about this place was the bathroom looked very clean that was all. I have pictures I wish I can add them.

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Questions & Answers

Is it a safe place?

Luis Palacio | Jul 18, 2021
Diana Lynch | Jul 19, 2021

Yes it is

Is this a single person hotel?

Abduwah Wright | Jun 18, 2021
EJ x SB | Jun 19, 2021

I believe they have double beds but I could be wrong. I got a single

What is the closest subway stop to the hotel?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

R train Prospect Ave, Brooklyn. -Representing the Comfort Inn Prospect Park - Brooklyn

Are there laundry options available at the hotel?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

None on property, local laundromat is available. -Representing the Comfort Inn Prospect Park - Brooklyn

Do you have connecting room types? If so, how can I request it?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

Yes, we do have connecting rooms. Each room has 2 Double Beds in each room, this is also upon availability. -Representing the Comfort Inn Prospect Park - Brooklyn

What accessible amenities do you offer? Room and at the hotel?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

CI Brooklyn offers Accessible registration desk. · Accessible room amenities: · Roll-In Shower · Lower Viewports · Lowered Closet Rod · TV with Closed Captioning · Doors have 32” Clear Width · Wheelchair Accessible · Toilet with Grab Bars · Hand Rails-Bathroom -Representing the Comfort Inn Prospect Park - Brooklyn

Does the hotel offer luggage storage?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

Yes, we offer complimentary luggage storage day of arrival (if room is not available) and day of check out, no overnight storage. -Representing the Comfort Inn Prospect Park - Brooklyn

What time is check-in/checkout? Can I request an early check-in/late checkout? Is there a fee?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

Check-in 3:00 PM, Check -out 11:00 AM, Early check-in is not guaranteed only upon availability. -Representing the Comfort Inn Prospect Park - Brooklyn

What forms of payment do you accept?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

Visa, MasterCard, Discover, American Express -Representing the Comfort Inn Prospect Park - Brooklyn

Do you have a microwave and refrigerator in the rooms? Is there a safe in the room? Coffee machines? Iron and ironing board? Hairdryer?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

CI Brooklyn rooms have the following amenities: Refrigerator, Safe, Keurig coffee machine, Iron and ironing board, hairdryer. -Representing the Comfort Inn Prospect Park - Brooklyn

Do you accept packages? If so, what’s your procedure when receiving?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

Yes, Front Desk will call your guest room upon arrival of package. -Representing the Comfort Inn Prospect Park - Brooklyn

What is the incidental/deposit fee? Per stay? Per night? How long until it is returned to my account? What are taxes? Do you charge a resort fee?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

Incidental Deposit of $100.00 hold placed on a Credit Card. This will be released upon check-out and could take up to 10 business days according to your bank. -Representing the Comfort Inn Prospect Park - Brooklyn

Is parking included at your hotel? Where is the closest nearby? How much is it? How do I pay for it?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

No, On site parking at the cost of $30.00 plus tax total $33.11 per evening, paid at the front desk. -Representing the Comfort Inn Prospect Park - Brooklyn

What is your cancellation policy?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

Cancellation Policy varies with reservation chosen. 24 hours prior to arrival or Pre-Paid No Cancel. -Representing the Comfort Inn Prospect Park - Brooklyn

What is the housekeeping cleaning protocol during COVID?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

All guest rooms are deep cleaned and sanitized during and after each stay. -Representing the Comfort Inn Prospect Park - Brooklyn

Are you serving breakfast during COVID?

Danielle Templin | May 19, 2021
Danielle Templin | May 20, 2021

We are serving a Grab and Go. (covered muffin and cereal bar) Coffee and Juice in the Breakfast Area -Representing the Comfort Inn Prospect Park - Brooklyn

Is there an age requirement to book? I've realized this factor a little late and booked a 3 night stay already.

Christian Saavedra | May 19, 2021
Danielle Templin | May 20, 2021

Minimum check-in 21 years old. -Representing the Comfort Inn Prospect Park - Brooklyn

Free parking for hotel guests? If paid how much?

ankit arora | May 19, 2021
Danielle Templin | May 20, 2021

The cost is $30.00 plus tax total $33.11 per evening. -Representing the Comfort Inn Prospect Park - Brooklyn

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