Holiday Inn Nyc - Lower East Side, an IHG Hotel

Xavi Rayuela

This is a high-risk neighborhood. Crime, violence. An incident at the hotel in the fairly recent past involved someone shooting into the lobby. (Luckily, no one hit.) Hotel security guard - who clearly recognized me as a guest during my 9-day stay there - refused to buzz me into the lobby. Arbitrarily. At his whim. That left me standing in the alcove that was open to anybody while I fished out my key-card and attempted to swipe it in the unreliable key-reader. That increased risk for me on the street trying to enter the hotel. His reason? Who knows. Looked very much like passive-aggressive behavior.

Kristi Szczepanek

I enjoyed my time at this hotel! Everything was clean and every staff member I spoke to was friendly. I stayed in a single room and I think the size of the room may be a bit small for more than a couple. There are other room options, however, which I didn't get to see, that might be better for families. The hotel does advertise a restaurant, but I followed the signs for it when I was there and didn't see one. It may have been closed due to COVID. The did have a room service menu that you could order from via QR code and although I didn't use, it looked good. The location is great. The Lower East Side is a diverse and fun neighborhood to explore. If you intended to do a lot of sight seeing further uptown, this location may not be the best choice, but it's just a block away from a subway stop so there's plenty of access. Overall I thought this was a nice hotel. It's definitely not fancy, but it's clean and comfortable and I thought it was a great value for the price.

Eric Wise

MG at the Front Desk made my day. I have said it before and I'll say it again, this place must treat their people right because everyone I have met has been a joy. Thank you Holiday Inn NYC- Lower East Side. You are my favorite hotel in town

Greta Barnes

Walked in out of the freezing cold and Tristan promptly greeting us with a warm welcoming smile, answered all of our questions and went above and beyond to provide Exceptional Customer Service! I give this hotel and especially it's staff members a 10 star rating!