Cinépolis Luxury Cinemas San Mateo

Category: Movie theater in San Mateo, California

Address: 8 Hillsdale Mall, San Mateo, CA 94403, USA

Phone: +16505818901

Reviews

Mark Rietveld

Jul 31, 2022

The theater was nice, but not exceptional. The seats were comfortable, but noisy when adjusting, causing frequent "fart" noises from all around the theater. The food was very tasty. The drink service was slow. Combined with servers walking around actually distracted from the movie. Overall it was a fun experience, but I don't think it's worth the premium price.

jfmflash

Jul 15, 2022

When is theater first open it was extremely clean and the service was exceptional. Since Covid the experience has gone down a bit. And I understand it’s hard to find workers. But for the price is the management is it gonna asked to step it up a bit. The bathrooms Garbage cans are overflowing with paper. The escalators need to be cleaned. Could use a little tidying up.

Dharma M

Jun 11, 2022

Nice movie theater. You order from pressing a button. The chair is almost fully reclined. Price consider high but it is different experience. This is second time I visit. One thing which is not good is the worker who served us didn't wear mask.

Daniel Colon

May 1, 2022

The cinema is great and very comfortable. The service is excellent with all the staff, who are super friendly and nice. The only concern I have is that the tables for placing the popcorn were dirty. Certainly the staff helped us cleaning them once we requested for it, but I believe it should be a very good practice (specially for the COVID-19 situation), to clean the tables after a show. Our show was the first one of the day for that particular room.

Thanks! Your review is awaiting moderation.

Questions & Answers

What does it cost during soft run hours ??

Roberto Soto | Aug 31, 2020
Patrick Healy | Aug 1, 2022

It’s $10 for the first show of the day, after that it goes to regular prices

Read More

Are online ticket prices the same as in-person ticket prices or are there service/convenience fees for online purchases?

Michelle Yee | Aug 1, 2022
Claudia Rivera | Aug 1, 2022

The prices are the same! ;)

Read More

do you have handicap access and seating for disabled customers?

Leo Chin | Jan 3, 2022
Allen Stevenson | Jan 3, 2022

Yes

Read More

Is there a senior day/hour?

Barbara Norman | Aug 17, 2022
Erin Fujinami | Aug 17, 2022

I'm not sure, but senior tickets are discounted daily. Didn't see the price, but it was less than the regular/ adult price.

Does the ticket machine take cash and credit cards? Also at seat?

Carlos Luquin | Jul 2, 2022
Lucho Bravo | Jul 2, 2022

You purchase tickets on line, walk to your seat, and the attendants take your food an he beverage order, plus a credit card. The cc is returned a few minutes before the show ends.

Read More

Do you know if there are movies in Spanish?

Jesus Diaz | Jan 3, 2022
Angel Cardoso | Jan 3, 2022

Yes, but not all are available in Spanish

what is screen x? how is it diffeent

Russ Bertetta | Nov 4, 2021
Nathan D | Nov 4, 2021

For about a third of the movie, they project additional content on the side walls of the auditorium. But the picture quality is poor; I don't recommend it.

Read More

I can I get in touch with a person on the phone???? I lost my wallet, last night and I need to see if it was found!!!!

Norma Moran | Oct 5, 2021
WorldFamousPatLyons | Oct 5, 2021

I'd say yes , however, they may not be open yet ...

how much is a 3 pm show

Karen Stilwell | Aug 31, 2021
Erika Paguio | Aug 31, 2021

its all the same price . $16

does the san mateo location do discounted tickets on tuesdays?

Patrick Healy | Aug 31, 2021
Nathan D | Nov 4, 2021

Yes. You just have to create a (free) rewards account online to get the discounted price.

Read More

Do you have gift cards online?

Kathleen Ritch | Aug 31, 2020
Noel S. | Aug 31, 2020

Yes, they do, check on their website

How do I get a gift card

A Google User | Aug 31, 2020
Noel S. | Aug 31, 2020

Literally just Google it

What does it cost on weekends after 6pm??

Roberto Soto | Aug 31, 2020
Noel S. | Aug 31, 2020

You can check the prices for showtimes on the cinepolis website or app

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places