Ascension Saint Agnes Hospital Emergency Department

Category: Emergency room in Baltimore, Maryland

Address: 900 S Caton Ave, Baltimore, MD 21229, USA

Phone: +16672346000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Richard Montelius

Aug 2, 2022

I have been here at the ER for almost 24 hours. And as of today I am still here waiting for a room to open up. I have been waiting for the room for a total 14 hours and counting. I have an IV still in my arm with no one checking on me for 7 hour's.I sat in pain for 4 hours and I had to tell the front desk before I was helped and due to that by blood pressure as very high due to sitting in pain. So, my experience at Saint Agnes has been terrible. By By. I just wanted to say that now I know why I waited so long in the emergency room . The hospital is so understaffed due to the COVID-19 and I want the doctors, nurses and the hospital to now that I understand. I was not the only one that was waiting to be seen. Once I have my room I was treated fairly and taking care of.

Mary Lou Catherine Wroten

Jun 25, 2022

I entered the ER Thursday late afternoon on June 23rd 2022. to the entrance to the security guard nice and professional then the reception area to sign in with kindness , concern, respect and professionalism. I didn't wait long for each procedure. All the nurses were great , very nice caring professional with high spirits. I forgot the doctor's name who saw me but she was fantastic I was treated very well And as I watched other patients that were in the emergency area being treated with me they were also treated the same with professionalism kindness and care. The only negative thing I have to say is the emergency room treating area is congested and with small cubicles for the technicians and nurses to work in and in my opinion this area looked old and worn and should be renovated, it needs an upgrade to look more modern and pleasant. A for better working environment especially for the employees . Oh everyone was so organized, after being treated and released I felt much better. Bravo to the teams that work in the emergency room at St Agnes they're superheroes.

Alia Norwood

Mar 4, 2022

The staff here are AMAZING! Everyone was extremely friendly, caring, and personable. Despite having some of the hardest jobs on the planet, they assisted me and treated me kindly. The environment is clean and the wait wasn't bad. If I ever need to visit the ER again, I know I'm going here.

Katherine Otten

Feb 8, 2022

The PA I saw and the CT imaging staff were professional and caring. The ER nursing staff was rude, unprofessional, dismissive, and disorganized. They continuously placed me in random spots and rooms then admonished me for being in those places (where they had placed me). None of the nurses communicated with each other, nor did they follow the PA's orders. After being told I needed to wait in the waiting room (because I'd already taken up a room for too long??) following my CT I was ignored for over 2 hours. I was lucky enough to catch my PA and explain that I still had not received any medication as discussed. He was very apologetic and very confused as to why I was still waiting for treatment more than two hours after he placed the order. The nurse who finally arrived to administer was rude and implied I was at fault for being parked in a dirty hallway and ignored. The ER is not clean. Multiple patients were placed in recliner chairs that were not cleaned between patients. The triage room I was placed in did not have the table wiped, just a new paper sheet pulled down, and the used blankets from the room's previous patient were left on the chair. When I was discharged I was handed some papers, none of which were reviewed with me and told I could leave. I had to find someone to take out my IV line as no one had bothered and I didn't want to have to do it myself. The entire experience was awful and dehumanizing. I will never return to Ascension St. Agnes for emergency care.

Thanks! Your review is awaiting moderation.

Questions & Answers

How can RSV be prevented?

Ascension | Sep 15, 2021
Ascension | Sep 16, 2021

By staying home when you or a loved one is ill and washing your hands regularly, you can help keep yourself and your children healthy.

Think your child might have RSV?

Ascension | Sep 15, 2021
Ascension | Sep 16, 2021

If you think your child has RSV or bronchiolitis, it is important to keep your child hydrated and monitor for fever or shortness of breath. Contact your child’s doctor, who can test for RSV and provide recommendations to keep your child safe at home. If your child’s health situation is serious or life-threatening, go to the nearest ER or call 911.

Read More

What are the symptoms of RSV?

Ascension | Sep 15, 2021
Ascension | Sep 16, 2021

Respiratory Syncytial Virus, or RSV, may appear like a bad cold to adults. For infants or young children, RSV can cause bronchiolitis -- a virus which causes swelling and an increase in mucus in the airway. This can cause difficulty breathing through their nose and eventually dehydration due to difficulty latching to the breast or bottle for infants. Other symptoms of RSV may include a fever or a very wet sounding cough, which can turn into coughing fits. Those coughing fits can cause a child to gag and potentially vomit.

When will the COVID-19 vaccine be made available?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Jan 18, 2021
Ascension Saint Agnes Hospital Emergency Department (Owner) | Jan 19, 2021

We are following local and state government and health department guidelines for COVID-19 vaccine distribution. For the first doses of vaccine available, front-line healthcare workers have been prioritized. As vaccine appointments are made available in your community, additional information will be shared. Answers to frequently asked questions can be found on our website at ascension.org.

Can an ER help a child in mental distress?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Care shouldn’t be delayed for a child who is experiencing severe mental distress. If your child is experiencing a mental health crisis, take them directly to the emergency room or call 911. ERs at Ascension hospitals, including at our children’s hospitals, are open 24/7, offering compassionate care for urgent mental health crisis intervention.

When should you take someone experiencing a mental health emergency to an ER?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Quickly recognizing the signs that a loved one is in severe mental distress is the first step in helping them get the care they need to return to a more hopeful and stable state of mind. According to the CDC, some warning signs to look out for, include: - Feeling like a burden - Being isolated - Increased anxiety - Feeling trapped or in unbearable pain - Increased substance use - Looking for a way to access lethal means - Increased anger or rage - Extreme mood swings - Expressing hopelessness - Sleeping too little or too much - Talking or posting about wanting to die - Making plans for suicide A person in severe mental distress should go directly to the emergency room or call 911. ERs at Ascension [ministry] hospitals are open 24/7, offering compassionate care for urgent mental health crisis intervention. Don’t delay getting the care you need.

What can an ER do to help someone suffering from a severe mental distress?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

If someone is experiencing severe mental distress, care shouldn’t be delayed. A person experiencing a mental health crisis should go directly to the emergency room or call 911. ERs at Ascension [ministry] hospitals are open 24/7, offering compassionate care for urgent mental health crisis intervention. And rest assured that safety precautions are in place to help protect patients and families. Don’t delay getting the care you need. Because we are more than emergency care, we can connect you and your loved ones to the follow-up care that’s right - both in-person and virtual visits.

Can the ER help someone in mental distress?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

If someone is experiencing severe mental distress, care shouldn’t be delayed. A person experiencing a mental health crisis should go directly to the emergency room or call 911. ERs at Ascension [ministry] hospitals are open 24/7, offering compassionate care for urgent mental health crisis intervention. And rest assured that safety precautions are in place to help protect patients and families. Don’t delay getting the care you need.

What are the benefits of a freestanding ER?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Our freestanding ERs offer the same compassionate, high-quality care as our hospital-based emergency rooms, including onsite lab and imaging and treatment. These emergency rooms are not physically attached to a hospital. This means they help offer more access to emergency care, closer to home in our communities. We can also connect patients to our broader network of advanced specialists and primary care doctors - helping patients get personalized follow-up care at the nearest Ascension location.

What is a freestanding ER?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Our freestanding ERs provide comprehensive full-service emergency care in a location that is not attached to a hospital. They offer the same compassionate, high-quality care as our hospital-based emergency rooms, including onsite lab and imaging and treatment. This is the first stop for major or life-threatening illness or injury and we are open 24/7. Don’t delay getting the care you need.

What is the difference between a freestanding ER and hospital ER?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Freestanding ERs provide comprehensive full-service emergency care - not attached to a hospital whereas our hospital ERs provide that same comprehensive emergency care within the walls of our hospitals. Both offer compassionate, high-quality care, including onsite lab and imaging and treatment. Both types of ERs can serve as the first stop for serious illness or injury, such as shortness of breath, chest pain, open fractures or severe bleeding.

What should I try to bring with me when taking my child to the pediatric ER?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Parents or caregivers may be asked to discuss their child’s immunization history and any conditions or chronic illnesses your child may have. If your child has a pediatrician, it is helpful to have that information on hand if care teams have any specific questions about your child’s medical history. And rest assured - if you are unable to provide this information our care teams will still deliver the comprehensive, family-centered care your child needs. Don’t delay getting the care your child needs.

What is the benefit of taking your child to a pediatric ER?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Taking your child to the emergency room is stressful, so we’ve gone to great lengths to make our facilities as child-friendly as possible. ERs at our children’s hospitals offer comprehensive and family-centered care to kids 24/7 and are ready for any emergency, simple to complex. Because children's medical needs are vastly different from those of adults, we have advanced equipment especially designed for diagnosing and treating medical emergencies in kids, from infants to adolescents up to 18 years of age. ERs at our children’s hospitals are able to offer lab tests and X-rays - keeping the care your child needs in one place.

What is the difference between an ER at a children’s hospital and an ER at a regular hospital?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Pediatric ERs offer specialized ER care for children age 18 and younger. Regular ERs typically deliver care for patients of all ages, but they can also treat children. Because children's medical needs are vastly different from those of adults, ERs at our children’s hospitals have advanced equipment especially designed for diagnosing and treating medical emergencies in kids, from infants to adolescents up to 18 years of age.

How often are you seen by ER care staff?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Care teams at ERs located at Ascension hospitals work to quickly understand and treat your health needs. We check in with you frequently and deliver the care that is right for you.

What is the wait time for an emergency room?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

We have fully staffed emergency rooms to take care of your needs and to help reduce the time from door to doctor.

What are the benefits of visiting a hospital ER?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

ERs at Ascension hospitals offer compassionate, high-quality care, including onsite lab and imaging and treatment for major or life-threatening illness or injury. Because we’re more than emergency care, when receiving emergency care at the ERs within our hospitals we can connect you to our network of specialists for follow-up care.

Do emergency rooms connect you to a specialist for follow-up appointments?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

Because we’re more than emergency care, we connect you to the follow-up care that’s right for you. We have a large network of specialists and a broad range of care options, so you can find a doctor that meets your needs.

Are emergency rooms able to perform lab testing and imaging onsite?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

ERs at Ascension hospitals are ready to provide the care patients need in one place. Lab and imaging are available onsite.

What is the difference between ER and urgent care?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

When you need care more immediately and your regular doctor isn’t available, you may be trying to decide between urgent care or an emergency room. For life-threatening emergencies and serious illness or injury, such as shortness of breath, chest pain, open fractures or severe bleeding, go to an emergency room. When you need care for minor illness or injury, such as allergies, fevers, cuts without severe bleeding that may need stitches or a severe sore throat, and your doctor isn’t available, seek urgent care. If you are experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1. Don’t delay getting the care you need.

When should you go to the emergency room?

Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 14, 2020
Ascension Saint Agnes Hospital Emergency Department (Owner) | Nov 15, 2020

If you are experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1. Signs or symptoms of an acute emergency may include: shortness of breath, chest pain, face drooping or arm weakness, open fractures, severe bleeding, head injury or other major trauma, numbness, loss of consciousness/fainting, or severe abdominal pain.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places