Address: 4458 Atlantic Ave, Long Beach, CA 90807, USA
Phone: +15622477884
Sunday: 10AM–6PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 10AM–6PM
S T
I have had two bad experiences with Masseurs here. Manager offers an apology but little help to the point where i have had to call in 4 different times to reach one. My issue still is not resolved as I have been waiting on an email for the last three days to request to cancel my membership. Now i will have to call in for a 5th time to follow up. I first reported my issue on 2/28, it is now 3/10. During this time I have still been charged. Update: after calling in again, they’ve refunded me for the new charge. and canceled my membership. front desk staff was helpful, pleasant, and friendly on this day 3/11.
Cena RN
I enjoyed my first massage envy experience with Matt, he took great care of me and I couldn't ask for more. The ladies up front were super nice, attentive and professional. They even understood how disappointed I was that I wasn't aware of their introductory rates and wasted my gift card on a stretching session instead of a massage like I wanted because according to the website my gift card was only enough for a stretching session. The website gives zero details about introductory rates, at least the mobile version anyway. I love the staff and facility, but I'm very unhappy with the website not being suitable for first timers. Maybe if I get another gift card I'll try out the massage.
Catherine Mulvey
Friendly staff at this location. I consider Massage Envy more like an express massage, as they do not have showers, jacuzzi or any other amenities. The massages are pretty good, but it usually depends on who you get. I’ve had good massages and just okay massages there depending on the person. Same with their facials. It depends on who you get. My last person talked too much and her technique didn’t feel like I got a effective facial. It seemed more like she was just applying products over and over. I still prefer Burke Williams 100% over Massage Envy.
Stephanie Kramer
I have been a member of massage envy for almost a year. The massage I received today at this location was the absolute worst I have ever had. The therapists used hard pressure through the whole massage even after I asked for lighter. They also don't know how to properly work out knots. My spouse and I left in more pain than we came in with. Absolutely dissatisfied with this location and their therapists.
Thanks! Your review is awaiting moderation.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.