Reliable Hardware & Steel Co

Rudy Becerra

Fast service and the stell I needed.

geri rossi de guevara

Everyone was so helpful and friendly. We needed steel and aluminum for a handrail and another project. Cameron did a great job and cut our material for us. Great place. 👍

The Bored Housewife

We've been going to them for years and have always been happy with our experience except for this last transaction. We needed custom made plates for our remodel project, brought our template & asked for a price. 2 days later the manager, Kyle called and said the price would be $1270 ish, my husband asked if that was out the door and he confirmed, yes, we gave them the go ahead. We went today to pick up the plates the price changed to over $1400. When my husband questioned the price difference the lady had to call over Kyle. Kyle stated that the difference was tax, however my husband explained that during their conversation it was discussed that the $1200 figure was all inclusive, out the door, Kyle then said he would waive the tax and just charge the $1200 and started to walk away. This is where is got bad, he turned around & said " you got your way" & "this is the last I will ever do a water cut for you". My husband responded and told him that if you quote a price that's what we expected to pay and that the mistake is on him not the customer. Had he meant $1200 plus tax he should have communicated that. Kyle got right in my husband's face as if he was ready to fight, who treats customers in that manner? Kyle is rude and unprofessional and should not be in a position dealing with customers. We will never go back and warn potential customers of the volatile employee and poor business conduct. There are plenty of other places that can provide the same service at better pricing.

James Gardner

I have been using reliable hardware sense they were on College Avenue. I don't go often and don't spend much, maybe once every few years and spend less than $20.00. It took me a little time to find Reliable as they have moved sense my last visit. My experience has always been excellent. My recent purchase was to buy some steel to splint a broken patio umbrella. I was once again treated with respect. Even though I spent less than $3.00 the staff treated me like I was going to spend several hundred dollars. I was once again so impressed I decided to write my first review. Thank you Reliable Hardware!