Address: 2200 Airport Blvd, Santa Rosa, CA 95403, USA
Phone: +17075703600
Sunday: 8AM–8PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 8AM–8PM
Margie Morley
They were great. Pleasant staff. Gave me an upgraded car without me even asking. One thing, that's not a real big deal, I got charged 5.00 dollars more than my original online order.
Steve Stallworth
The Enterprise Team at the Sonoma County Airport in Santa Rosa are the best I've ever dealt with. Professional, accommodating, responsive. All the things you want from any business. Thank you Santa Rosa Enterprise!!
Aaron Carpenter
Had to swap out our original vehicle for something more comfortable for 4. Gerald and Taylor were very accommodating, and they were hustling during a busy time to get everyone situated. Great service, good people.
John Powers
Not a great experience. I booked about 3 months in advance a "convertible mustang or similar" for a week-long anniversary trip out of the Santa Rosa Airport in CA. About 2 weeks out, I get a call from someone telling me he's not sure they will have a car for me when we arrive. Disappointedly, it was "someone else's fault", not Enterprise. He proceeded to tell me I would be lucky if they had a vehicle for me, but I would have to pay more if it cost more at the time. I objected and the call ended with he "just wanted me to know". So at that point, I checked other options, but pretty much sold out or available at about 4x the cost of my booking. The next day, I got another guy calling from Enterprise. Says he knows nothing about the first guy, but he goes through the same routine. Two days after that, a 3rd guy calls, says he is an assistant manager and starts down the same road, same story. He says he knew nothing about the other two calls. So we are flying in with no idea what to expect. Awful experience.
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Yes
In the drop off space within the big parking lot... you should see a "returns" sign in the big parking lot to your right as you approach the airport.
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