Oneida Family Y (YMCA of the Greater Tri-Valley)

Xavier Williams

im very unhappy with the oneida YMCA. signed a contract with them mar 3 2020 and paid the yr fee for my 2 babies and myself the country was shut down 10 days later they did not answer calls for the whole duration nor send me a single email detailing any of the info pertinent to my membership. i can not and will not work out in a mask the pool the main reason I got the membership along with daycare so I can work out is still not open. I asked for a refund til the country opened fully back up as I did not sing a contract with all these restrictions in place and I still have not been able to utilize any of the services as I have to find childcare to do so outside what I already spend for daycare while I work. they refuse to give me money back but said they will extend the membership the 6 months they were closed. thats not what I want I dont want to be in public with my children and risk their safety for the ymca to make a dollar or for me to feel like I didny just throw a way a ton of money. so sickened and saddened that they are more worried about being able to stay.open then ensuring they have repeat customers by allowing them a refund and to come back when things are safe to do so. so sick about this

Jackie

I love the YMCA, I just wish it were more affordable and accessible. If you are a working person, the shifting hours of operation make it really difficult to make it there, especially if you have younger kids who want to use the pool but also need to be in bed for school the next day. I just cancelled our membership because I didn't feel the cost was justified. We are just not able to get there and make use of the facility. It's a shame. I understand that the YMCA has to juggle classes with open swim and it's hard to make everyone happy. The Y has a ton to offer, it's just hard to take advantage of those options if you are a working person and/or have school-aged kids.

Ethan S.

Decent place to workout or swim, but very pricy and the hours are pretty bad. Overall a good facility, but you can't really use it if you have an actual job... Seeing as hours are around 5:30-8:30/7:30 weekdays, and weekends are only 7-1, leaves no open time for people who have day jobs and want to go to the gym at night (8-10pm). Family packages are very expensive, only cheap option is to say you're a college student and get the $20/mo deal

Kelsey Ryan

This YMCA has the best staff! Everyone is so friendly and welcoming. The pool and locker room are always very clean (and dry!). I really enjoy coming here.