UPS Customer Center

Category: Shipping and mailing service in Kansas City, Kansas

Address: 223 N James St, Kansas City, KS 66118, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: Closed

Reviews

Sonja Pittman

Aug 1, 2022

Please tell me how your driver delivered a empty boxed that was literally stamped 13lbs? Also there is zero contact number. UPS just wants you to file a claim. Fine but in the mean time can you teach your drivers to read at least? I'd hate to say theft but that is definitely another option. Horrible services save your money use private couriers.

SamsGarageSale

Jul 27, 2022

Same people working counter for the past 30 years. This is a very busy UPS hub that happens to take packages directly. Save money. By pass the UPS stores and drop off your packages directly. These guys rock.

Ray Diaz

May 6, 2022

I haven't had a good experience with UPS in the past! Haven't gotten my packages at my home and had to go miles away to get them!

R. Taylor (Tayloredkc)

Sep 10, 2017

If you need to have a package held or redirected in Kansas City, sometimes it will be sent to the UPS customer center. It's a little out-of-the-way, but easy to get to. If coming from Kansas City Missouri go down the 12th St. bridge and keep going around the curve. They will wave you through the gate and write down details about your car, but it's just to make sure everyone leaves. The guys at the service desk are very friendly. Sometimes it does take a while for your package to come back to this center if your driver has a further out route.

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Questions & Answers

im trying to fill out a application here can i get some help...thanks

Michael Franklin | Sep 4, 2019
Kyle Squires | Sep 3, 2020

upsjobs.com

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Can I pick up my package here?

Syks Ramirez | Sep 3, 2021
Kyle Walker | Sep 3, 2021

You sure can do it ALL the time

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Your driver left a damaged parcel at my door and the supervisor told me I had to take it home and contact the shipper, Landmark Global in Buffalo, NY. Why do I call the shipper and not UPS? This is very unprofessional. UPS left this damaged box!

Thomas Buck | Sep 3, 2020
Kyle Squires | Sep 3, 2020

Because the shipper is responsible for the claim. It has to go through the shipper, UPS just delivers it. Unless you want to refuse the pkg you have to contact the shipper.

Can I print my own labels from there?

Marty Bennett | Sep 4, 2018
otis stanley | Sep 4, 2018

Can i get a retrun lable mande ther

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Can I pick up a package from the distribution center on James St.?

Brien Newton | Sep 4, 2018
SamsGarageSale | Sep 4, 2018

Yes. Very professional staff. Very busy. You may want to call first.

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Can we get packages shipped from this location? Like say i needed to return something that I ordered online, can I return it from this location?

Bree Lincoln | Aug 4, 2022
Jim Ward | Aug 4, 2022

Yes you can open 8:30am-8pm Monday through Friday

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Why doesn't the phone number work?

GeminiPanduh | Jan 6, 2022
UPS Customer Center | Feb 5, 2022

Hello, for further assistance please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Where is UPS Overgoods Hub located? It's the last hope to find my lost artworks. Next step is to report it stolen by UPS at Interpol.

Juan Ranieri | Dec 7, 2021
Brian Cultivating Minds | Dec 7, 2021

The James St hub in kcK. Then most of it is sold to cargo largo. Now last I heard some gets sent to the cargo largo on like 35th St and Noland kcM but there is an auction place on front st kcM. They auction off pallets of goods. I think its Thursday they do the auction, possibly one other day. Good luck!!!!

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How can I contact HR for a job that I was hired for? I have not heard from them via phone call but have a confirmation email that stated I got the job.

Brian Hernandez | Sep 3, 2021
Cordell Johnson | Sep 3, 2021

What position did you apply for?

Good evening I would like to know how you can send me from overland Kansas to Mexico

Alejandra Gutierrez | Sep 3, 2021
UPS Customer Center | Sep 3, 2021

Please let us help by contacting us via a Private or Direct Message on one of our social channels: Facebook or Twitter. I recommend you use our UPS TradeAbility International Tools by going to https://wwwapps.ups.com/tradeability?loc=en_US. There you will be able to view what services are available, what is allowed to be shipped to and from each country, and much more.

Anyone knows the number to the UPS Human Resources?

Joseph Washington | Sep 3, 2020
Berns B. | Sep 3, 2020

Its a 800#

What happened if i mailed a package from February and it cannot be located up till now

Joan Wallace | Sep 4, 2019
Jeffrey Sams | Sep 4, 2019

File a claim if you insured it. If not I think it comes with insurance up to $100

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Is this where I Bring my Amazon returns?

Outdoors&Cars | Sep 4, 2019
Jeffrey Sams | Sep 4, 2019

If it has a return label for UPS, then yes

I was lied to and hung up on by two reps Denise and Angie from this facility. How do I report them and get my package that was sent by express air. It is critical. Can the manager of this facility call me

Sandy Scherich | Sep 4, 2019
Barton Bedwe;; | Sep 4, 2019

This company is the hardest company to work for and communicate with that I have ever dealt with! If it is difficult for an employee to get in contact with I would think that it would be nearly impossible for you to do it!

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Can you send a package 61/2 foot by 24 inches ?

Joy Dantas | Sep 4, 2019
Andrew Hack | Sep 4, 2019

Most of the time but depending on what it is and how much it weighs it has to be manageable by one person for the most part

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Could someone please list the actual phone number to this location? It's desperately needed!

Ashley Chante' | Sep 4, 2019
Maree Lee | Sep 4, 2019

I always go in but In never seen them answering a phone or heard one ring

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Are you guys hiring?

Stacy Stroud | Sep 4, 2019
Jeffrey Sams | Sep 4, 2019

Have been for months. UPSjobs.com

Is there a place I can see my schedule

Ceedadkilla | Sep 4, 2018
ROXANA CORONADO | Sep 4, 2019

Can I drop off my package over that location?

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Anonymous | Sep 3, 2022
Anonymous | Sep 3, 2022

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I have 2 packages that both were supposed to be delivered on Saturday November 18th by 8:00pm and the packages never made it to me but it said they were in transit this morning.

Alan Hayward | Sep 4, 2018
Roy Henson | Sep 4, 2018

There was probably a missed truck or plane from one city to another, it will most likely be delivered the next business day,

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What is a number to get ahold of someone down there all there number does on the website is take you to a customer center!

Vincent Rist | Sep 4, 2018
Randy J Robbins | Sep 4, 2018

You cant, corp might transfer.

Can i apply for employment

John Wyatt | Sep 4, 2018
Tia Garcia | Sep 4, 2018

I'm sure you can, not sure if James St is the location to apply.

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