Jackson Behavioral Health Hospital Emergency Room

Nydia Garag

My son was admitted last month in may they supposed to stabalized him with better medications but instead they only kept him there for 1 week and he got discharge. I couldn't visit him at that time due to covid also never had the opportunity to speak to the doctor only nurses & social worker. My son was brought back this month of july after giving a new medication that didn't work and put him worse !!! Yesterday I went to visit him and went I got upstairs and one of the staff that pick up the phone call to supposed to let me in didn't even opened the doors instead he hang up the phone knowing I was there waiting to come in because he can even see me by the glass . That was very very rude. Then I knock on the door and he still didn't do anything to help me. Another man aproach the hall way and saw me and opened the door to me and helped me. The rude staff continue in the front desk like nothing. Im looking for another crisis that better serve us for future references. Not to mention that the place is like a jungle. Besides they give very small amount of food for dinner. The food trays looks like elementary school kids tray . Place looks like third world unit, very deppressing to be a mental health facility!!! I can' t wait to get my son out of there this week!!!!!

Selena Ciara

Been here twice but this place is wonderful and everyone is very helpful.. made me feel comfortable helped me calm down , nice staff ppl.. no negative comments on my end... psychiatrists are the best ❤️

Michelle Borjas

If i can give 0 start i would!!! Never take any human to this place because this is a jungle!!!! And I'm talking about the workers like security, nurse, etc.! It's unbelievable how this people treat the persons..i was a familiar of one of the patient..first of all i never gave my permission to bring my brother here and they did without any documentation or any permission!! Don't have words to say about the cruelty!!! And they treat familiars the same way..like animals

Melissa Stephens

It's been over six months since we started services of Crisis Mental Health Emergency Services and I feel stable. I feel light without any tension.