Banfield Pet Hospital

양금

Question: My cat is very, very aggressive in a new environment and with strangers (such as the vet doc and staff). Can you sedate her and shave all of her hairs, as she vomits her hairs at least once a day? While sedated, I would like to her to be rabbi-vaccinated as well. Thank you.

晶彩世界Peggy

Good, people are nice, but if yoy wanna see the pet doctor need book a time and wait long time...

Celeste Gonzalez

Before the old staff left I used to love bringing my dog here, the vets and the assistants (I think that’s the correct term) were so loving towards my dog he had no issue being around them for shots and made him feel comfortable. The week was my first week bringing him during the pandemic and I understand he was anxious for his first time back in a little over a year but the customer service just isn’t the same anymore. I understand that bc of the pandemic it’s drop off appointments but I had asked before making the appointment if I could be in the exam room with him - I was told I could. When I brought him to his appointment they told me they’d call me when he was done - I didn’t argue about being in the exam room with him I just let it go. Second, I get a call that just bc they couldn’t draw blood for a test they were just going to dismiss the shot he needed as well - the main reason I made the appointment. When they call me that he’s ready there was an issue with the care credit system they have or whatever it was - I was asked to step aside so that she could help the other customers who were waiting in the maybe 10 mins she was trying to get it to work for me. I thought she was just going to help the 2-3 customers who were already there, I was wrong. This went on for ONE HOUR of customer after customer. I also asked in the beginning if they could give my dog some water since he didn’t take any outside before coming in and it was hot, he was anxious. When I got him back it seemed like he didn’t even drink anything while there, when we got home he had plenty water and air to cool off but he just kept panting. I came to banfield thinking the old vets/assistants would be here so he’d be comfortable, if I would’ve known it was all new people I would’ve taken him to a vet closer to home and have already been going to for my other pets.

T A

Super friendly service. Kind careful treatment. Felt my cat was in good hands. They offer all checkups, exams, lab, testing for cats and dogs. But they do not conduct ultrasounds. You have to go to the recommended locations or other for that. And they don't have a pet pharmacy here. You have to order online.