The Dress Matters

lisa tiffany

The customer did not remove bc they were false. The customer removed bc her family asked and wanted to be respectful. Now that the wedding is over, I can rebuttal. This place is trash and the owner follows suit! She accepts no responsibility. Just look at the the reviews when people were not satisfied. Always “it’s not me, it’s you” response. Get a clue, lady!

Sarah

I am currently on the search for a wedding dress and wanted to try out local boutiques first, wanting to support a local business vs David's Bridal. I read very positive things online, and was happy they had a good range of prices. My budget was 1000, and as stated on their website their wedding dresses ranged from 399-1999. So I was excited to go in and see what I could find. I also had high expectations since I had just visited another local boutique and had a great experience, so I figured all of these local places would all be great and not 'corporate-y'. The consultant, Monica, that we had was polite and offered my mom and I something to drink after she showed us to the room. I filled out a small form with contact info and budget. While I was filling out the form I talked about what dress styles I liked, what I didn't like, and what kind of things I wanted to try on. To my surprise, after I told her that information, she just showed us to the dresses and just told us to look through them ourselves. Now, my thought/expectation when working with a consultant is that you tell them your style and budget, and they pull the dresses accordingly. Not the case here. My mom and I struggled to sift through the dresses since they are heavy and just generally awkward to move around on a rack. We could not be too gentle since I wanted to look at them and also check out the price tags. Meanwhile the consultant was standing behind us, watching us struggle, not offering any help until we picked out a dress that she then put in the dressing room. She offered no advice, no real help. If she had not been there, it would have made no difference My mom could have done everything she did - helping me zip/button the dresses up. After a first pass through the dresses, we went back again. Again, no offer to help us with the dresses or make suggestions. I overall felt somewhat unwelcome and that I was an inconvenience to her time. The only positive thing I can say about the experience was that she was polite, the store was clean, and we were offered something to drink. Other than that, it was awful. Had I ended up actually liking a dress, I would not have bought it there so I wouldn't have to deal with the store.

Meaghan T

Affordable. I took advantage of a “March Madness” sale they had... $200 off a $1000 dress or more. The consultant was wonderful and the place, though small, had a lot of character. I am glad I went with a local small business for my dress instead of a franchise. My dress is beautiful and its perfect for me. I can’t wait until alterations and my wedding day. A shout out to The Dress Matters for accommodating me with a walking boot (I fractured my ankle a few weeks ago). Adding in this as of 4/9/22 Shout out to Courtney for her attention to detail, for being down to earth, & for being so good at what she does. I will look and feel like a princess on my wedding day.

Amber Fleishman

This shop is amazing! The owner is super nice and her staff is even more helpful! Monica took extra time to help me get into each and every dress I wanted to try. She didn’t even mind when I asked to try the first one on again, or help me try to squeeze into a dress that was way too small 😂 I made my appointment the day before for a 60 minute session but ended up staying for 2.5 hours! We even took a small chunk of time out to look at bridesmaids dresses. They also have a variety of styles to choose from. I absolutely loved my experience here and would highly recommend this shop for any bride.