Virginia DMV Fair Oaks Mall Customer Service Center

Category: Department of motor vehicles

Address: 11805 Fair Oaks Mall, Fairfax, VA 22033, USA

Phone: +18044977100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–12PM

Reviews

Phuong Tran

Jul 8, 2022

My wife tried to take driver license permit at DMV Fair Oak today 07/08/2022 at 1:20 PM. My wife got a new green card, and USPS officials change of address ( showed her last name only / our culture we do not change last name after marriage). The black lady who worked at the front desk rejected official change of address from USPS, because the form only showed my wife last name only ( it worths to mention it was accepted at USCIS field office, and it is an official change of address issued by USPS). My wife also has two official Truist Bank Statements of April and March 2022, and they were both rejected on the ground too old to accept. Caution is a good thing, however just taking an exams with a small children with us is very inconvenient for nothing. Hopefully DMV manager make it more convenient for people who just take an exam only.

Alice Choi

Jun 30, 2022

Employees are so helpful and knowledgeable in what they do! Service was quick and efficient! Korean lady was super helpful and took only 2-3 mins to resolve my problem that I've been having trouble with at other DMV locations. Quick note, they do not answer the phone and it is hard to find the entrance to this DMV office. Once gps leads you to Sushi On, enter through JCPenney.

Cynthia Winters

Jun 23, 2022

I never thought there would be a time when I’d sing the praises of a DMV office, but the VA office at Fair Oaks Mall deserves it. My husband and I went there yesterday to renew our driver’s licenses and get Real ID replacements. We arrived at 8:05 and walked out at 8:50. Every one of the employees we encountered was polite, knowledgeable, and efficient. Well done, DMV!

Jessica (Jammin Jess)

Apr 7, 2022

The wait wasn't too long, didn't even finish an episode of my show! Speedy once I got to the window. You just have to pay attention to your number being called- some people got skipped over because they weren't paying attention. Look ahead to see what documents you need to bring!

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Questions & Answers

How do I get into the DMV if it opens at 8 and the mall doesn't open until 10?

Megan Stieber | Nov 9, 2018
Rachel K | Nov 10, 2018

The mall doors are open by then. Easiest way to the DMV is if you enter through the mall entrance by Sushi On - Park on the ground level of the parking garage. Follow signs for JCPenney, the DMV is just to the right of the JCPenney mall entrance.

Can I renew my registration at the DMV and get my stickers at the same time/day?

Corina H | Nov 9, 2019
Binh Han | Nov 10, 2019

How old the emissions test last before you cannot use it

Can I get an eye exam for drivers license renewal here?

Heather Nortz | Nov 9, 2019
GM H | Nov 10, 2019

Similar vision test.

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can I mail my license plates to the DMV

Rita Way | Feb 11, 2021
Muriel H | Feb 12, 2021

Where do I mail them? Any DMV?

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Can I pay a suspension and reinstate my license at this place?

Ronnell Lee | Nov 8, 2020
ErinTheCritic | Nov 9, 2020

Yes, you can also call the DMV directly and pay over the phone.

Can I return my ez pass transponder here?

Betty P | Nov 9, 2018
Raymond Weldon | Nov 10, 2018

Not at Fair Oaks! Only at Westfield DMV — EZ PASS office.

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Open on Sunday??

JustinPiper Won | Nov 9, 2018
saianurag kommuri | Nov 10, 2018

No

can you get tags and a title for a motorcycle at this location

thomas gallagher | Nov 9, 2018
Shaheen Dabestani | Nov 10, 2018

Yep

Does Walk-in's are allowed at this location?

Dishti Sheth | Jul 11, 2021
Ramesh Soni | Jul 12, 2021

can i come for my Title Registration

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i'm going to take my permit test in jan is there anything i should know before going.

Bella Mason | Jan 12, 2021
Jeremie Walker | Jan 13, 2021

Study the signs as much as possible miss one and your done

Can i com. Walk to dmv? Without appointment

shidrokh mah | Nov 8, 2020
Jennifer Tsui | Nov 9, 2020

No, I think most DMVs in VA are appointment only and they're offering various services online as well. I would check out their website.

What documents I need to submit for a new ID card

Dana Akhras | Nov 8, 2020
German Chavez | Nov 9, 2020

You can find all the information at www.dmvnow.com

Opens on Saturday???

Fares Karim | Nov 9, 2017
Mohamed Abdalla Mohamed | Nov 10, 2017

Yes 8am to 12pm.

Which DMV offices are accommodate walk in services?

Dawit Negash | Oct 9, 2021
Mahamadou Diallo | Oct 10, 2021

None in northern VA. You can go there and refresh the appointment schedule (online) many times. If someone doesn't show up for their appointment, there I'll be hole for you to jump in. That's how I got in. Other than that, the appointments are far in the future.

How I can make an appointment for test and get a driver licens plice

Iman Al-Jassani | Sep 9, 2021
Mohamed Kolkela | Sep 10, 2021

Try online...but I am not really sure

how can i make an appointment

Emma Rivas Rivas | Jul 11, 2021
Tony Padilla | Jul 12, 2021

Calling but they give them in 2 Months approximately

Do I need to make an appointment to get a temporary plate for a call with a PA registration. The buyer is coming from NC to Chantilly VA to pick up my car. I have the title and we are buying another car from a private seller.

Teresa Walker | Jun 11, 2021
Zara Khoshnaw | Jun 12, 2021

We bought a car from a private seller and we sent the paperwork by mail. It took 4 weeks to get the license plates. Yes you have to make an appointment if you want to go in person to the DMV office. Check the appointment scheduling every couple of hours hopefully you find a cancellation.

I want to return my license plate do I need appointment or just walk in?

bharati banerjee | Apr 12, 2021
Dave Denson | Apr 13, 2021

You need an appointment

Can I transfer my Texas Driver's License to Virginia through this office?

Adityasing Gajendra Jamadar | Mar 13, 2021
Donald Young | Mar 14, 2021

Yes but you have to have an appointment. Go on line to DMVNowVa for more information.

Where do I mail my old license plates? I can’t find an address online

Muriel H | Feb 11, 2021
Seung “Steve” Lee | Feb 12, 2021

Dmvnow.com

Can I come for knowledge test for learner's permit without appointment?

Nkengafac Jenalius | Jan 12, 2021
Bella Mason | Jan 13, 2021

no you have to have an appointment

Can I do a road test here?

Carlos Noriega | Dec 13, 2020
James Lavelle | Dec 14, 2020

Unfortunately no. In this area the DMV's at Fair Oaks and the Metro DMV on Washington Blvd in Arlington, do not do road skills tests, because of limited parking there, they only do the knowledge tests. Do to COVID Road Skills tests at all other DMV's may be limited, check out dmvnow.com for road test times, and to make an appointment. ALL services at the DMV are now done by appointment only. Check the site many times a day for appointments. (After Midnight appointments for the next 90 days open up, one person I saw had an appointment at 9:30 AM on a Saturday they made the appointment at 1:00 AM that morning.)

Do I have to book an appointment for change of address on my driver's licence ?

arnaz tantra | Dec 13, 2020
Aimal AMAN | Dec 14, 2020

Arnaz, you can change it online. if you need new Driver's license with the updated address then you have to get an appointment for it.

All the documents for new drivers license are ready but I can't find any appointment date. Will I get my driving license if I fax the documents to the dmv?

Suresh Beesta | Nov 8, 2020
Ryan Richardson | Nov 9, 2020

Unfortunately I'm fairly sure you need an appointment for an original license. If it's a renewal you may be able to do it online

I moved from Maryland. Can I get a new VA Driver's License at this location and what documentation is required?

Cheryl Allen | Nov 8, 2020
Klytus Soothsayer | Nov 9, 2020

Go to the VA DMV website - it will have all the info you need. You will need to make an appointment... be prepared to wait a few months.

What are your Saturday hours?

marty corso | Dec 13, 2020
Raul Plata | Dec 14, 2020

Fine

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Do we have to make an appointment because of Corona?

Ali Farhangi | Nov 8, 2020
J Henry | Nov 9, 2020

Yes

Can I get a photo at this location for my Drivers license

Jeanette Stewart | Nov 8, 2020
carlos mazariegos | Nov 9, 2020

Yes , They took a new photo when I was there.

Do i need to make an apoinment

Samuel Chavez | Nov 8, 2020
T F | Nov 9, 2020

Location is closed

What are the CDC guidelines for seniors who have to appear in person to renew their driver's license....is there a protocal in place. As of this writing I do not have any guidance . Thanks.jThankyou❗

Jean Baanante | Nov 8, 2020
James Lavelle | Nov 9, 2020

I do not know of any guidelines. What ever you must do, do today, or see if you can do it on line. All DMV's are closed, 3/18/20 until 4/2/20

May I register for DMV appt in advance, and skip the waiting lines?

M B | Nov 8, 2020
James Lavelle | Nov 9, 2020

No. Only appointments are for Road Skills Test. But you can do a number of transactions on line, (dmvnow.com) by mail, at a DMV Select, or a Mobile Site

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Can I drive in Virginia on my Indian license.i am on tourist visa

Anil Shah | Nov 8, 2020
M Stahl | Nov 9, 2020

An Indian license is valid in the US for only one year IF the license is in English and you have a copy of your I-94 (usually in your passport) with you while driving. Enjoy your visit!

DMV opens at 8AM at Fair Oaks Mall, but the mall doesn't open until 10AM. How do I get in?

Ed Lang Team Remax Premier | Nov 8, 2020
James Lavelle | Nov 9, 2020

Mall security opens the mall doors (not the stores) at 7 AM

how crowded on saturdays

Mark Warren | Nov 8, 2020
German Chavez | Nov 9, 2020

Long lines, many people waiting.

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how do I replace a lost drivers license/

Jill Robbins | Jul 11, 2021
Mariateresa Enriquez | Jul 12, 2021

requirements to replace a lost driver license

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Can I get a copy of my Marriage Certificate here?

Marsha Oliff | Nov 9, 2019
Manuel Grayeb | Nov 10, 2019

For a certified copy of your marriage certificate, contact the vital records office in the state where you were married. You'll find instructions on how to request a copy and information on any fees.Jun 24, 2019https://www.usa.gov › replace-vital-...

Can I register my new vehicle online?

Hugo Monteiro | Nov 9, 2019
Shishir Patil | Nov 10, 2019

No.

How early can I get in line at the Fair Oaks DMV?

Denise Yassine | Nov 9, 2019
Moises Gomez | Nov 10, 2019

As soon as the doors at the mall Open, look for the entrance where the Pollo Pollo restaurant is.

can I get my birth certificate there

Okay Okay | Nov 9, 2019
GM H | Nov 10, 2019

No.

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Is the DMV open today

Larrod Powell | Nov 9, 2019
James Lavelle | Nov 10, 2019

No. Open Saturday 8 AM - 12 PM. Some DMV's have extended hours on Saturday, 8 AM - 2 PM ( NOT FAIR OAKS, OR BALSTON IN ARLINGTON)

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Hello, is open tomorrow wednesday july 3?

Carmen Gomez | Nov 9, 2019
James Lavelle | Nov 10, 2019

Yes. Closed July 4th & July 5th. Open July 6th.

I am here as a tourist, I have a visa for my visa until September 28. Can I manage with that life, here in Vurginia ?. Thanks for your information.

Amanda Bautista | Nov 9, 2019
Gary Gallichio | Nov 10, 2019

Most places accept a passport for identification, you should be fine.

Do have passport or green card because my father may forgot it in dmv or lost it on 06/12

Ramneek Kaur | Nov 9, 2019
Adam Peters | Nov 10, 2019

You need to call them directly ASAP. You may need to go through the process of getting a replacement.

Lost my driver license what should I do.

zoreh eftekhari | Nov 9, 2019
Gary Gallichio | Nov 10, 2019

Go to DMV.org, it will tell you what documents you need to get a new licence. If your license wasn't expired, it's a minimal fee for replacement.

What time does the DMV open on Saturday?

Joy Olayode | Nov 9, 2019
JD WRIGHT | Nov 10, 2019

8am-12pm on Saturdays

how much does it cost for an adult ID card?

Elizabeth Martin | Nov 9, 2019
Nexus Yang | Nov 10, 2019

$2 per year, mnimum $10, maximum $16.

Can I take a test on Saturday in fair oaks mall dmv?

Tanveer Dhillon | Nov 9, 2019
Gary Gallichio | Nov 10, 2019

Yes, but they stop testing a half hour before closing. For Saturday, that means you have have your testing ticket before 11:30.

Is this location open on Monday, 1/21? Does this location close at 12 noon today?

Michele Birgans | Nov 9, 2019
Asad Noor Khattak | Nov 10, 2019

No it will close on Monday but open today. U have to be there before 11

Good morning, is DMV open on Saturday at Fair Oaks mall? Please if someone can answer me thank you.

maria elena villamonte | Nov 9, 2019
Moises Gomez | Nov 10, 2019

Yes it's open on Saturday, if you are taking a test they close at 11:30 for that and the lines can be long.

Open on Monday(31)?

Jane Ha | Nov 9, 2019
James Lavelle | Nov 10, 2019

No. Closed Monday and Tuesday

Does this location do the "Real ID" renewals?

Deborah Corbatto | Nov 9, 2019
Moises Gomez | Nov 10, 2019

Yes they do

whats the cost of rnewing a drivers licence

Roy Mcpherson | Nov 9, 2019
Adam Peters | Nov 10, 2019

VA DMV has a fee sheet on their website to help you know what your fees will be. Here's a link: www.dmv.virginia.gov/webdoc/pdf/dmv201.pdf

Someone took a picture of my license plate after a verbal altercation. Can they find out where I live based on the license plate #?

Jason Ayoub | Nov 9, 2019
Moises Gomez | Nov 10, 2019

Yes, as long as the car is under your name and the address is accurate. It is public information unless things have changed latelt

How much does it cost to re instate you drivers license?j

Eric Sonstegard | Nov 9, 2019
Gary Gallichio | Nov 10, 2019

On DMV.org, it says fines run between $145-$220 after all fines are paid. Check here for all info - https://www.dmv.org/va-virginia/suspended-license.php

My vehicle is due for an emissions test in December as wells new 2yr license tags. When will I get a notice for this?

Layne Seelig | Nov 9, 2019
Gary Gallichio | Nov 10, 2019

Yes, it will be in your registration renewal notice that you get from the DMV.

Is dmv on the ground level

Carol Coulter | Nov 9, 2019
Gary Gallichio | Nov 10, 2019

Yes, it's right next to the Penney's entrance.

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I've tried calling the phone listed for 3 days now. Constant busy signal. What's the magic solution to actually get through?

Joshua Knight | Nov 9, 2018
Gary Gallichio | Nov 10, 2018

I've never called, I go to the website. They are trying to get more people to use it. https://www.dmv.virginia.gov/#/ The hours are: Monday - Friday: 8:00 a.m. - 5:00 p.m. Saturday: 8:00 a.m. - 12:00 p.m.

Do you have to wait in line to turn in license plates

Tara Steinmetz | Nov 9, 2018
Gary Gallichio | Nov 10, 2018

You have to wait in line for everything. They seem to divide up the requests into groups that require similar amounts of time to do, so even in a crowded room you can get it done quickly.

Does it have written test?

Beatriz Lima | Nov 9, 2018
Adam Peters | Nov 10, 2018

Yes.

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can i get cpoy of [[ The Virginia Drivers manual]] In Arabic

Iman Al-Jassani | Nov 9, 2019
James Lavelle | Nov 10, 2019

Not in print. On line. dmvnow.com

What documents do I need to bring for my 16yo to take his lerner's permit?

Thavy Lynch | Nov 9, 2018
Gary Gallichio | Nov 10, 2018

Go to this website - https://www.dmv.virginia.gov/drivers/#applying_learners.asp

Are you open on Saturdays?

Doug Hosford | Nov 9, 2018
Gary Gallichio | Nov 10, 2018

They are open on Saturdays until noon.

How do I renew my license on-line?

maxine dunkley | Nov 9, 2018
Jesse Bear | Nov 10, 2018

You have to have a "Dmv Now" account which you set up online but have to call customer service for a password pin. Once that's done go to online services and click renew license. But if you have renewed your license any other way (phone,mail,touch to be or online) your previous time, you must go into dmv to renew

In the military. Will be here less than a year. Do I need to register vehicle in VA?

Adam Thompson | Nov 9, 2018
steven mazanec | Nov 10, 2018

No, if u r active duty then ur registration is ur home if record. (Wherever ur from)

I lost my license. So what do you want bring with me?

Michael Legasion | Nov 9, 2018
Thai V. | Nov 10, 2018

Theres a list of the forms of ID you need on the DMV website. You can also get a new one completely online.

can i register my husband's car for him?

deborah gazi | Nov 9, 2018
steven mazanec | Nov 10, 2018

No

Can I get a copy of my son's birth certificate at the fair oaks dmv?

margarita ortega | Nov 9, 2018
Jonathan Witherow | Nov 10, 2018

Actually, yes, you can. If you were born in Virginia, have a photo i.d. and a s.s. card, it costs $14 at any full service dmv (and fair oaks is full service).

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In Fair Oaks Mall, near what stores (to judge where to park)?

Edward Ohlert | Nov 9, 2018
Thai V. | Nov 10, 2018

JCP

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Is this a full service DMV? Can I do the eye test ?

Paula Gaudino | Nov 9, 2018
Thai V. | Nov 10, 2018

yes and yes.

What do I need to transfer my Maryland license?

Kevin Schwapp | Nov 9, 2018
Kevin Schwapp | Nov 10, 2018

Thanks

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Where is the DMV located in the mall?

Giovanna DeVincent | Nov 9, 2018
Thai V. | Nov 10, 2018

Next to JCPennys.

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Hi . I have a car that I'm not using it now . How can I stop payments for tax and registration and insurance?

Rona Achekzai | Nov 9, 2018
Thai V. | Nov 10, 2018

You cant. In order to keep your car youll need to pay all of those. Once something expires, you'll then get hit with late fees. Yeah, it's all part of car ownership my friend.

How long you take to renew an expired drivers license?

Shyama Duraiswamy | Nov 9, 2018
Jeevan Sai Chandra | Nov 10, 2018

Depends on what time you arr there. Min of 2 hours

Why it still close and its 9am ( sunday ) ??

Yassine Chaali | Nov 9, 2018
Shaheen Dabestani | Nov 10, 2018

They dont open sundays

What do I do if a tag was stolen

anita marshall | Nov 9, 2017
Awasak Jadib | Nov 10, 2017

You must inform DMV as soon as possible ..... For the record they will take care of it .... You must go there physically to make sure that are informed ......

How do you register a car that is different than the state on your drivers license?

Adam Williams | Nov 9, 2017
Thai V. | Nov 10, 2017

Bring in your title and tell them you need to register it for VA. Youll probably get a temp registration and a time window in which to get it inspected.

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