Avis Car Rental

Category: Car rental agency in Miami, Florida

Address: 99 SE 2nd St, Miami, FL 33131, USA

Phone: +13053791317

Opening hours

Sunday: 8AM–2PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–4PM

Reviews

Bruno Coura Ribeiro

Feb 13, 2022

Giving one star because I cannot give 0. Please, avoid using Avis or Budget Miami Downton. Terrible service. We got out of the Cruise Ship and got to the Shuttle Point at 8am and waited until 9:42am to get a shuttle. Calling them it is an impossible task. Got to the store where Avis is attended along with Budget in a small and very crowded space with all the pandemic issues. Guess what?? Cars were not available and we got info it would take about 1h to get car ready. Me and my family waited for more than 1h, outside the store, in a raining day, trying to hide from the rain, including my 5y old daughter. It is for sure and by far the worst experience renting a car.

Ken Strong

Feb 8, 2022

We used this location to return our rental BEFORE going on our cruise. I have to say, it was the easiest vehicle return and shuttle we have ever experienced when going to a cruise port. We arrived the Avis Port Miami location with a representative waiting in the lot and a shuttle ready to leave. We simply carried our bags to the shuttle and were to our ship in less than 8 minutes. It appears that almost all of the negative reviews of this location are regarding vehicle pick-ups AFTER their cruise. For that specific reason, I didn't rent our return vehicle from this location, but rather from the airport. We just took a short taxi ride from the port to the airport and picked up our car there with absolutely no issues. The only issue we had was, since the shuttle was waiting, the Avis rep directed us straight to the shuttle without a return receipt. Then, I saw on my credit card statement that he charged us for fuel when we had returned the car on full, the same place the needle was when we picked it up. With a phone call I was able to get the issue resolved and the fuel charge refunded, but I would encourage you to check your receipt after returning to this location.

Chris

Dec 31, 2021

Never use this location unless you want to wait in the sun forever and have to shuttle to the port of Miami for the car. Only one office staff, one. They can’t accommodate pre checkins or Wizard. Typically I can walk up to car and get in and leave with wizard, but not here. Understaffed no screen for wizard etc. the single office staff sent me to the back of the line and said everyone here is Wizard. Never use this location. The crowd in the back of my photo is waiting to get into the office to then stand in line in there. The nearest crowd is waiting for the shuttles. Why would someone pay for this? How is this a commercial for profit service?

Mike Schuster

Nov 13, 2021

Avis side closed, sent to Budget counter. Only one staff working for both companies combined. Over crowded and no masking despite City ordinance sign posted on door and Avis policies. Shuttle from cruise port never arrived to pick us up at Port after 45 minute wait (was told 20-30 minutes). Spent an hour in line to be told no cars available once I got to the front of the line. Waited another half hour for a car to show up. Two hour process to get a car for a half day rental.

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Questions & Answers

there is a free bus from the port of miami to downtown to pick up the car

Christian Sobarzo | Sep 3, 2020
Ana Lucia Maldonado | Sep 3, 2020

I didn't grab any bus: s

Do you have a pickup shuttle from the cruise port?

May Fng | Sep 3, 2020
Pedro Bizarro | Sep 3, 2020

Yes. But have to wait so long that used a taxi

We have just arrived in divina cruise. There are a shuttle to the store?

Leonardo Predomo | Sep 4, 2019
Noah Willis | Sep 4, 2019

Yes

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Is there any GPS in the cars

Stig Are Sorensen | Sep 4, 2018
Wendell Nolan | Sep 4, 2018

Yes there cars have the Google amp and it places on the display

Is there a key drop box @ Miami shop? To bring the car back after closing?

Shiraz Olivier | Sep 3, 2020
Asten Rathbun | Sep 3, 2020

I don't believe there is. And given the way this is run, I wouldn't trust them with correctly checking it in even if it did.

Avis can get the car you rented at the hotel where you are staying?

Mariana Lagos | Sep 3, 2020
Alejandra Lía Cagliani | Sep 3, 2020

No, it is delivering the car at some point Avis. But they do not withdraw.

Hello ... We are preparing a family trip ... Do you have any number of whatsapp to contact?

Daniel Tello | Sep 3, 2020
gilberto esquilin | Sep 3, 2020

Enter the internet and look for avis rental car and the candle where you are going

Are there staff who speak Spanish to serve clients?

Logistica [Grupo Sarre] | Sep 4, 2019
Jocy eni | Sep 4, 2019

Haz used sixt?

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Is there a free shuttle service from the port to the Avis center office (99 SE 2nd street)?

Carmen R Rivera Marrero | Sep 4, 2019
Marcelo Crozzolo | Sep 4, 2019

And

Is there a car rental drop off near the Miami Cruise Port? Also, is there a shuttle to take people to the cruise port?

Allyson Carthon | Sep 4, 2019
Blessed Savior | Sep 4, 2019

Yes there is.

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Is there a service to get from the miami cruise port to fort lauderdale airport avis branch . By mistake We booked a pickup in fort lauderdale . arriving in miami ..

Izzet Sansur | Sep 4, 2019
Asten Rathbun | Sep 4, 2019

No.

Reflux medication

Ana Rachel Cardoso | Sep 4, 2019
Diego Mosner | Sep 4, 2019

Boy? I dont know. Adult omeprazole, or milanta

How do I rent a car at the Miami airport and return it at the port?

Sandra Garcia | Sep 4, 2019
romina rodriguez | Sep 4, 2019

If you rent right there at the airport and arrange the delivery there with themselves

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do you have shuttle to RC cruise port?

yaari rainisch | Sep 4, 2019
riyad muwahid | Sep 4, 2019

Yes

Can you drop off a car when its closed?

Donna Byrnes | Sep 4, 2019
Noah Willis | Sep 4, 2019

Yes

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Does location provide Shuttle Service from Ship to Rental facility?

John Rendon | Sep 4, 2018
riyad muwahid | Sep 4, 2018

Yes every hour

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Do they have a shuttle to the Port?

Ryan W. Niemiec | Sep 4, 2018
Noah Willis | Sep 4, 2018

Yes but we Used Uber shuttle was pretty full

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I have a reservation, # 07451477CA5, How and where and when am I able to take a shuttle form the cruise ship at the port to your 99 Southeast 2nd Street location? Paul Nolis

Paul Nolis | Sep 4, 2018
Anders | Sep 4, 2018

Just take an Uber, avis has no shuttle services

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