Hertz Car Rental - Miami - Miami Airport Marriott HLE

Daniel Rodriguez

They’re number doesn’t work, do better Hertz in Miami, this is not some podunk town

Art Williams

The experience was terrible. The representative who helped said they only available vehicles were $40 more per day than the vehicle I was able to book online as he was telling me there were no other vehicles available. Then he tried to deny the reservation until his manager told him it was fine. Then he opted not to waive an additional charge of $15 per day for a 2nd driver he had just said he would waive. He also stated there were no discounts available to Military or AAA members (surprise there are). When the vehicle was returned there was a charge for an extra day for the 2nd driver and a 3 hour prorated charge even though it was returned 2 hours and 3 minutes after the set return time. Customer service is just as great, all reps can't help but are sorry for the inconvenience and the response from the manager who gave a call back was "sorry, there is nothing I can do." Thoroughly disappointed, I will be doing business with Alamo or National in the future!

Maria Ber

I got a terrible car in Hertz location downtown. It was so bad, I felt unsafe to drive it over 30mpg. The staff in this location were extremely friendly and gave a great brand new car so I feel safe and comfortable during my 2.5 week rental. This location is in Marriott hotel and might not have that much selection though, so if selection is important, definitely check out their airport location.

Alessandro Cantarutti

I had a really outstanding treatment with Hertz at Miami int. airport.Luz, the lady who checked me in, did absolutely everything she could do to make my holyday special.She was very professional,polite and welcoming.She had to fix a little inconvenient that sometimes could happen with reservations, and she did it in the best way, giving me a very good discounted rate to upgrade the car, which was an absolutely dream yellow Corvette, a car that not many rental companies have!!This car made my trip in Florida very special and unforgettable ! So thank you Luz, thank you Hertz!!Hope to visit you again in my next trip!!